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Reviews of Hotel Astra Sarajevo

3 out of 5
Hotel Astra Sarajevo
Ul.Zelenih Beretki 9, Sarajevo

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 25 reviews" "
Rating 8 - Good. 12 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Omer, Jacksonville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location clean, walkable to many attractions, stuff was great enjoyed Sarajevo.
Stayed 1 night in May 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is in the heart of the city…excellent for the eternal flame,Latin bridge,genocide museum,pigeon square… Friendly staff,continental breakfast….no bar,but plenty of bars just outside the hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. A very good value.
Right in the middle of old town, so location was great. Very close to touristy shopping. Reserved parking is available for 12,5 euro per day. Good luck finding any other place to park. Check in and out was great. Staff was cordial, helpful and English proficient. On site free breakfast was very good. Restaurants for other meals are everywhere. The room was very nice, comfortable and very clean. Elevator to 4th floor worked very well. Very nice place. I recommend it and will stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Tim H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the hotel to be (so far) the best on my 3 week holiday to Europe. Staff is very friendly, and gracious. They have a large DELICIOUS breakfast spread that goes till late (at least 10:00am, i think even later) which is great cuz i often stay up late and have late breakfast. location is amazing, right in the middle of Old Town. everything is within 5 min walk, all the big sites in Sarajevo. Id stay here again in a minute. room is big, spacious, clean. Everyone speaks English in the hotel and very helpful. 5stars all the way.
Stayed 2 nights in Sep 2023
Response from HOTEL ASTRA TEAM on 16 Oct 2023
thank you very much for your feedback. We are happy to see that you were satisfied with our services. Most of all, it is nice to hear that our staff meets your expectations. Hopefully, you will choose our hotel for your next trip to Bosnia. Kind regards,

6/10 Okay

Milica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Incredible location and friendly staff, but in need of refresh. Our room had a moldy smell to it. If they gave it a little uplift to replace carpets and address the smell, we would definitely come back.
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Good location but dated
The hotel is in a great location, just a couple of minutes walk from the Latin Bridge and Baščaršija. The rooms are a little dated, but were spacious with lots of storage. It was however impossible to securely lock the hotel room door from the inside - there was no manual lock/chain as you would find in most hotels.
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Polite staff. Can be noisey at night due to location
Stayed 3 nights in Sep 2019
Response from Mirsada on 19 Sept 2019
Dear, Thank you for coment and we hope you will be again our guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overpriced
Great location, basic hotel, goid service. Breakfast was tasty. Overpriced for what you get.
Stayed 1 night in Jul 2017

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but lots of cigarette smoke.
This is a decent hotel. The location is right at the edge of Old City and lots of restaurants, cafes and shopping available. My biggest criticism, and this is about all of the Balkans, not just this hotel, the cigarette smoking is overpowering. For instance, breakfast is included with the hotel room. Out of my four nights in this hotel I ate breakfast there twice because the cigarette smoke was so heavy I couldn't take it. It ruins every meal. I was the only one in the restaurant both times. The cigarette smoke was from the hotel staff. I loved the staff: front desk was so helpful, housekeeping was excellent and the wait staff was also excellent.
Stayed 3 nights in Jul 2017

8/10 Good

Kenn, Banja Luka, Bosnia

Liked: Cleanliness, staff & service, room comfort
We traveled to Sarajevo for a conference. We enjoy exploring the old part of European cities and so try to stay within walking distance. When you are driving, finding such a hotel with parking is frequently difficult. Here it was great. You literally park in front of the hotel door. The staff will move your car and retrieve it whenever needed. The hotel was very nice, the breakfast was good and the room was large and beds nice. Everything was very clean. We will stay here in the future when we have occasion to return to Sarajevo.

6/10 Okay

Verified traveller

Great location
Great location, everything else was OK

8/10 Good

Christopher, Caerdydd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sarajevo Soaking but Good Time
Unfortunately it rained continuously for the best part during my stay (4 days) but managed to get out and about to see some of the sights and have good food, beer & entertainment. The Bascarsija market area was in the process of being paved and was a muddy excavated work site. The hotel has a pub at the side rear ('Cheers') and some late night noise was experienced during my stay. Sarajevo has a very good transport infrastructure.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice small hotel close at the pedestrian area
Nice small hotel at the pedestrian area of Sarajevo. You have everything in the nearby and in walking distance. Sarajevo is a very interesting place, which was the scene of important events in the history of Europe. It is also a melting pot of different cultures.

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality (especially great thanks to Emina from front desk) and they guided me well with good advices about the city. Also I got help for Mostar tour. I will come back (soon I hope). Room was clean and big enough. Location is ultra good (just next to Bascarsija).
Stayed 4 nights in Oct 2023
Response from HOTEL ASTRA TEAM on 16 Oct 2023
thank you very much for your feedback. We are happy to see that you were satisfied with our services. Most of all, it is nice to hear that our staff meets your expectations. Hopefully, you will choose our hotel for your next trip to Bosnia. Kind regards

4/10 Poor

Poul G.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 stjernet hotel i Sarajevo.
Hotellet hævder at være 4 stjernet. 2 stjerner er mere relevant. Nedslidt, der lugter af røg overalt, selvom det er røgfrit. Ingen rengøring / housekeeping trods 2 nætter.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2023

10/10 Excellent

Mehmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

Hafize

Travelled with partner
Liked: Cleanliness, staff & service
Meget hjælpsomme mennesker omkring os, de kunne til enhver tid være til rådighed. God service, god mad. Hotellets beliggenhed var desværre ikke som vi havde håbet på, der var for meget musik, fest og farver dagligt.
Stayed 5 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Excellent location at the heart of the Old town. Very friendly and helpful staff. I missed a hair dryer in the room and at night it was a bit noisy.
Stayed 2 nights in May 2018

8/10 Good

Elvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et dejligt hotel - pænt og rent. Fantastisk beliggenhed i hjertet af Sarajevo. Fantastisk og servicemindet personale. Det eneste minus er, at man må ryge på hotellet.

8/10 Good

Jan

Liked: Staff & service
Sarajevo
En bra resa till en fantastisk stad
Stayed 12 nights in Jun 2017

8/10 Good

Takashi

フレンドリーなスタッフ
スタッフがとてもフレンドリーで良かった。

6/10 Okay

Verified traveller

Liked: Cleanliness
Brand utbröt
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