Family Suite, 1 King Bed with Sofa bed, Accessible | Balcony
Check availability

Reviews of Hotel City One Diamond

4 out of 5
Hotel City One Diamond
Hadziristica 1, Sarajevo

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, near to City, near to nice Pubs and restaurants
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Excellent staff. Need to add a kettle for tea and cofee to room.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Excellent location. Friendly staff. Modern clean room. Spacious bathroom. Breakfast was basic continental in a small dining room.
Stayed 1 night in Sep 2018
Response from Belma, Receptionist on 9 Oct 2018
Dear Guest, Thank you for your stay we hope we will accomodate you again. We appreciate your nice words and review.. Kind regards, Hotel City One Diamond

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is nice.
The reception staff were unable to give accurate directions around town. They tried to charge us again about two minutes before the cab was leaving. We paid in advance for our stay there.
Stayed 3 nights in Aug 2017

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended.
I would recommend this hotel. The receptionist was great, very helpful. My room was clean and comfortable. Bathroom large. Breakfast was in the restaurant next door and was a set menu, which was large. It is in a great location next to old town and attractions.
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Invisible Theft
Since there are many comments about the hotel, I do not want to write long and I want to share my experience. I spent 3 days in this hotel with a friend. 250 Turkish Liras (40 €) was lost from my friend's purse. We were out there doing our jobs. When we came back at night, my friend said there was no money in her purse. I immediately went to see the reception. They just said we'd take a look, we'il take care of it, we'il let you know when we find it. Nothing else happened. No camera control or housekeeping staff was spoken with us. My personal opinion is not a reliable hotel and for these reasons, I would advise you not to stay in this hotel.
Stayed 3 nights in Dec 2019
Response from Hotel City One Diamond on 16 Dec 2019
Dear Guest, Than you for your comment. First we want to tell you that we spoke with our staff immediately while you were here still with your driver in front hotel, we checked room few times while you were here, we checked our cameras at floor of your room, we did not find anything suspicous. However we asked you did you use safe which each room has inside, you said you did not. There are hotel rules in each room where stayes:  We advise that you store all valuables, money and documents in the safe located in the wardrobe in your room. The hotel is not responsible for any losses. Kind regards, Hotel City One Diamond

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Ellu, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lite og røykfritt hotell i nærheten av gamle byen. Bra renhold, men det blir ikke fyllt på med toalettartikler. Frokosten ble heller ikke fylt på utover morgenen, så var det tomt for kaffe så var det tomt for kaffe. Ellers et veldig bra hotell.
Stayed 3 nights in Nov 2018
Response from Hotel City One Diamond on 3 Feb 2019
Dear Guest, Thank you for review, we hope you will visit us again. We try to upgrade our service from day to day as best as it is possible. Kind regards, Hotel City One Diamond

6/10 Okay

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schön aber laut
Das Hotel ist wunderbar renoviert. Sehr freundliches Personal. Excellentes Frühstücksbuffet - ABER in meinem Zimmer war der Lärm von der Hauptverkehrsachse dem Fluss entlang unerträglich.
Stayed 3 nights in Oct 2018
Response from Belma on 15 Nov 2018
Dear Guest, Thank you for review, we appreciate each comment. We upgrade our service and comfort from day to day, and we hope you will visit us again. Kind regards, Hotel City One Diamond