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Swissotel Sarajevo

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Indoor pool
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Overview of Swissotel Sarajevo

VIP Access
UNESCO Sustainable Property

Swissotel Sarajevo

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationBosnian Parliament Building3 min walk
  • Popular LocationNational Museum of Bosnia and Herzegovina6 min walk
  • Popular LocationEternal Flame18 min walk
  • AirportSarajevo (SJJ-Sarajevo Intl.)10 min drive

Choose dates to view prices

About this area

Sarajevo

Located in Sarajevo, Swissotel Sarajevo is connected to a shopping centre. Mt. Trebevic and Vrelo Bosne reflect the area's natural beauty and area attractions include Ferhadija Street and Ilidza Thermal Riviera. Looking to enjoy an event or a game while in town? See what's happening at Grbavica Stadium or Asim Ferhatovic Hase Stadium.
Popular Location

What's nearby

  • Bosnian Parliament Building - 3 min walk
  • National Museum of Bosnia and Herzegovina - 6 min walk
  • Ali Pasha's Mosque - 9 min walk
  • National and University Library of Bosnia and Herzegovina - 12 min walk
  • Eternal Flame - 18 min walk

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 10 min drive

Restaurants

  • Where to eat
  • Swiss Lounge – Open daily.
  • Café Swiss – Buffet restaurant offering local and international cuisine. Serves breakfast, brunch, lunch and dinner daily.
  • The Fusion Restaurant – Fine-dining restaurant offering international cuisine. Serves brunch, lunch and dinner daily. Kids' menu available.

About this property

Swissotel Sarajevo

Luxury hotel connected to a shopping centre in Sarajevo with 2 restaurants
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a sauna and a 24-hour business centre are on-site. All 218 soundproofed rooms provide free WiFi, free wired Internet and minibars. Thoughtful touches include bathrobes and slippers, and guests will also find coffee makers and LCD TVs.
Swissotel Sarajevo offers 218 forms of air-conditioned accommodation with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (EUR 10 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants and 1 coffee shop/cafe

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Bosnian
  • English

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms 4

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 20 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.02 per person, per night for adults; EUR 0.51 per night for guests aged 12-18 years old. This tax does not apply to children under 12 years of age.
  • Administrative fee: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Valet parking fee: EUR 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Swissotel Sarajevo Hotel
Swissotel Sarajevo Hotel
Swissotel Sarajevo Sarajevo
Swissotel Sarajevo Hotel Sarajevo

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 56 out of 94 reviews
5 - Excellent 60%
Rating 4 - Good. 22 out of 94 reviews
4 - Good 23%
Rating 3 - Okay. 7 out of 94 reviews
3 - Okay 7%
Rating 2 - Poor. 7 out of 94 reviews
2 - Poor 7%
Rating 1 - Terrible. 2 out of 94 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from check in to check out
Stayed 2 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply, it is the best hotel in the city. I have almost stayed in most of them all. It is the best among them all.
Stayed 4 nights in Jan 2021

5/5 Excellent

Stayed 5 nights in Dec 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, but I was not satisfied because there was no posibility to order glass of wine during dinner.
Stayed 1 night in Dec 2020