Sart-Custinne Hotels

"One of the sink was completely blocked. Hairdryer not working. We can hear noise everywhere. I wasn't told I need to pay extra taxe per person and night. The staff was okay. Its honesty over price for what is it. Better going for air bnb next time. "

"Staff was not so welcoming at reception on 31 December and 1 January. "

"We had a good time. Living space with fire place and christmas tree was nice. Garden was fenced for the dogs. "

"Oui on a passé un séjour agréable le personnel, il était à la hauteur de son travail. Merci beaucoup pour votre accueil, l’endroit est magnifique le chalet très propre "

"Le lit n’était pas propre. Il y’avait plein de cheveux d’autres personnes sur les draps. C’était dégoûtant."

"The room had 3 issues: 1. The water kept turning off which wasn't great whilst mid shower. 2. The water was sometimes brown when it did turn back on 3. The bed was extremely loud and squeaky. Every time I moved, my 8 month old would get disturbed. The breakfast was nice and it was a clean place with beautiful views. But im not sure i would stay here again. The staff could have given us something to make up for the water issue instead of pretending like it wasn't happening (until i mentioned it at checkout). "

"The hotel location was perfect! Just a few minutes walk from all the events at the center of town. The room was spotless, the bedding very comfortable and great quality. The staff was very friendly and helpful but they were so short staffed they were unable to hold our luggage until the afternoon on our departure day ( because they would need to close the hotel for a few hours). There was no other luggage storage option in town so we had to walk around with our luggage for 3 hours ( until our train departure time). For a 4 star hotel, that was not great…"

"Interesting hotel in a beautiful part of the Ardenne. I will keep this hotel in mind for future travels."

"Good Hotel excellent location and free secure parking for motorbikes"