Saurbaer Hotels

"WARNING STAY AWAY: One step away from a scam!! I booked this property in advance as part of a larger vacation itinerary. There was NOTHING in the listing that said anything about being required to contact the property in advance for check in. A couple of days before check in I received an automated email saying that I was confirmed. Like most people, I opened up the booking in Expedia the morning of check in to see what the address and instructions for check in were. Little to my knowledge, tucked way under “check in instructions” it says you must contact the property 24 hrs in advance. I messaged them right away in the AM inquiring about check in, no response. Throughout the day I messaged them and called several times, with no response. I arrived onsite where there is a sign saying to call upon arrival, this was the same number I had been calling with no response or ability to leave a message. After receiving no response from the property by 6 pm at night, I was forced to make another booking at another hotel. I finally received a message from the property at 9:30 at night (!!!) saying they were sorry they thought they already sent me the check in information!! I asked for a refund and got no response or refund from there. I contacted Expedia and SHOCKINGLY Expedia was no help in processing my refund. What was supposed to be a stress free last day in Iceland turned into a stressful ordeal. Luckily my credit card company had my back and reversed the charge. Shame on you. "

"We were unable to get to the hotel due to closed roads and got no refund "

"The room was clean. I love the coffee and tea set up. They Included snacks such as banana bread. The community room has board games, chess and darts. Breakfast was good- had various breads, bagels, veggies, yogurt, and cereal. Staff was very friendly. "

"The hotel was perfectly situated in the mountains and gave a stunning view of the landscape. The family apartment was clean, spacious, and nicely renovated to allow for all the amenities we could need including a full kitchen with an oven, stove, microwave, and full-sized fridge. We also used the washer/dryer every single day and went home with all clean clothes. The owners were kind and accommodating - even in a crazy storm, they came by to check on us and see if we needed anything! Food at the hotel restaurant was delicious, too. We will definitely be returning. 10/10!"

"room was superb location perfect, saw the northern lights! breakfast delicious a real treat after a long journey "

"The room was clean and cozy."

"Standard experience not that amazing "

"Beautiful view from the rooms on the hvalfjörður side, the dinning room and lounge area were outstanding. The staff were very helpful and attentive, we very much appreciated their attention to us as tired travelers on our first night in Iceland. The hotel manager was extremely approachable, friendly, he answered all of our questions, and gave us great information for the next few days of our adventure. The property is under new ownership as of early 2026 and they are making visible improvements. The dinner was excellent and the breakfast was also very good. We asked for our thermos to be filled with boiling water and we had hot water for tea and coffee all day! The bed was very comfortable although they are upstairs in a loft. The hotel is very quiet and we did not hear noise from other guests. Highly recommended, and we would stay here again, especially as a base hotel to hike to the Glymer waterfall on a future trip. "

"The rooms were very well clean well heated and very cozy. The mountain view and parking was appreciated. It was nice to park right next to the camping pods. It was nice to be able to see the northern lights from the property. "