Savanne Holidays

I really liked the abundance of beach/pool chairs and sitting areas. The grounds were kept nice and clean and the trees/bushes were trimmed. Unfortunately the bushes and trees outside of our patio obstructed our view of the ocean and mountains. Wish they would've been trimmed more. The different available water activities were good. My wife ended up using the pedal boat and going on the glass bottom boat. The restaurant seemed like it could've had more food and more choices for the amount of people at breakfast and dinner every day. The night time entertainment was just ok.

Second time staying that Trou au Biches and it is still a great and beautiful faculty. But the staff could be friendlier. We noticed many times that the staff will take forever to get back to us. And I hated how we were always neglected compared to other tables. When you are a Black family, it makes you wonder if your treatment is because of your color and that is extremely unpleasant to experience such.

The rooms are nice and spacious. The landscaping and beach access are great. Good spa area and wellness spaces. However overall the shared spaces such as pools and restaurants are tired and in need of an upgrade. The staff were nice but there seemed to be a lot of miscommunication between staff members and service could be slow. Food and cocktails were average.

Absolutely beautiful resort. The all inclusive pacakage is so well worth it. The staff are amazing

A great hotel, with incredible staff! Special thank you to Vishik who went above and beyond! He actually helped us to upgrade to the palace during our stay, and i must say the food at the palace is far better than turquoise!