Jacksonville Hotel Guide. Hotels in Sawgrass, Jacksonville, United States of America

"Parking was nice and it is close to a lot of good stuff. However, the rooms are shameful. Outdated furniture, paint chips in seemingly every surface, showerhead was calcified. All around very unsavory appearance from everywhere but the road."

"Property needs a little updating. Staff friendly, room was clean. "

"Excellent location. The staff was very friendly and helpful. Look forward to my next visit."

"There were two bartenders upon check in and maybe 10 people at the bar. I was not acknowledged for at least 3 minutes. The person sitting next to me ordered a pizza with mushrooms and they brought a pizza with sausage. Not one bottled water in the room. No shades in the room. The best part of the hotel was the valet, which coincidentally was the only survey I received via text and I gave them a 10. Awful stay!!"

"The beds are to high for average - person and prompt to accident Tv - nor very user friendly Was missing the good breakfast option AC also not very user friendly Location excellent"

"There was no Soap for the shower First thing I requested to refill the container or give a bar of soap. By checkout still no soap for shower. Expedia said I get two free waters. Apparently it is keeping the soap friendly someplace. Best of all on checking in (and buying a non refundable ticket) for shuttle service and old town trolley I wa assured my small dog could come. The shuttle driver refused let us go because not a SERVICE dog. Dog friendly hotel didn’t seem to know that. BTW news to me because I have taken dogs before. "

"Staff was friendly. Room was clean. Breakfast was sparse."

"Simple n affordable nothing fancy"

"Amazing experience "