Schwanden Holidays

Air conditioning system needs to be upgraded specifically in summer time with a remote control system. Breakfast was limited and the main disappointing was under staff. Had to ask the staff for refilling the Breakfast and it was like feeling shy to ask every often for the same things. MEDINE did try her best to serves the best possible breakfast, but she's got limited authority. Management is very poor and for Switzerland it's a shame. We hope they'll improve very sharply, otherwise close to train station & local supermarkets.

A basic, no-frills hotel offering the essentials without extras like a mini fridge or coffee/tea-making facilities. The bed was a little on the hard side, but the room was clean and functional. The real highlight is the location—within easy walking distance to the charming old town, making it a convenient base for exploring the area.

The AC in the room didn’t work well. We were sweating whole night and our stay was during heatwave.

the included breakfast was good and the staff went out of their way to ensure that buffet items were available during the breakfast hours. the room was comfortable and clean, the bar fridge in the room was stocked with soda, juice and water each day. on thing to remember about Europe not all hotels have AC but a fan was provided.

The hotel was nice, clean, and well located. However, I had a few issues: a baby-bed was placed in the room when I checked in. The room is quite small, so it was taking a lot of place in the way, which was annoying. I called the reception to have it removed, I’ve been told it would be done « as soon as possible », but only in the next morning as nobody could take care of it at that moment. The next morning, I called again at 11, as I haven’t heard any news about it. The issue has been escalated, and the bed has been removed during my lunch-break, as I went out for an hour. Coming back at 1pm, the bed was away, but the door was not properly closed, so it was possible to open the door without entering the code… luckily, nobody stole any of my belongings, but it could have led to something worse. Please repair the door system so it could close on its own, without an extra push.