Scottish Highlands Hotel Guide - Green / Sustainable Hotels in Scottish Highlands, Scotland

"Had an issue w/ washing machine, advised they’d resolve, delayed their help then apologized they had forgotten about me after 40+ minutes of my original request. Requested extra towels for room and had to ask twice. Tv in room was stationary at 3’ - 4’ off the floor and only viewable from left side of bed. Woman at desk who took our added towel request blamed the non-delivery on other staff vs taking responsibility for her lack of follow up. Will advise friends planning to make a similar trip like ours to absolutely avoid this place"

"Room was abit disappointing. Not very clean, mugs and spoons in the room dirty. The check in process was 25+ minute wait. We were looking forward to using the pool during our stay, to find out it was closed for a big chunk of the day and didn’t reopen until 15.30. By then we would have been travelling back home. I didn’t quite understand why the pool would be closed bang in the middle of the day during the weekend. Quite disappointed in the overall stay for the Money we paid. We won’t be back. "

"For a 5 star hotel breakfast was not on point. It was a hot plate option. Dog friendly hotel but that does not mean dogs should be on seats. This was like a 5 star butlins. This hotel lives on a name. "