Searles Holidays

Amazing place! Great location!

The renovations (since it was known as the Sir Francis Drake) created a very nice and pleasant atmosphere. Noise level on the Powell Street-side was relatively high due to a combination of the trollies and late-night conversations/shouting in the street. Otherwise, the stay was fantastic. Note: I unexpectedly ended up extending my stay and was moved to another room. The noise was not an issue at all on the Union Square facing side of the hotel.

Breakfast was nice and bar prices good. However, I didn’t get a final receipt to verify the extra charges. There’s no valet as advertised, self parking garage you pay approximately $52 per night.

The rooms, facilities, location and amenities are all wonderful. Great property for families. The 4 stars is due to the lack of staff at times. The breakfast buffet was delicious however, during peak hours there were many tables that were not cleaned timely which left us waiting before we could sit. The same was true when attempting to get service poolside. All the staff was so friendly and welcoming, it just felt like they were understaffed. Would definitely return.

Amazing hotel very clean. Staff always kind and polite ready to help