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Reviews of La Quinta Inn & Suites by Wyndham Seguin

2.5 out of 5
La Quinta Inn & Suites by Wyndham Seguin
1501 Highway 46 N, Seguin, TX

Reviews

7.6

Good

Rating 10 - Excellent. 254 out of 732 reviews" "
Rating 8 - Good. 233 out of 732 reviews" "
Rating 6 - Okay. 124 out of 732 reviews" "
Rating 4 - Poor. 71 out of 732 reviews" "
Rating 2 - Terrible. 50 out of 732 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Yall had my date wrong lost out on money booking with yall never again
Stayed 1 night in May 2024
Response from LQ on 16 May 2024
Thank you for taking the time to tell us about your concern. Reservations department will explain.

6/10 Okay

Elle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was pretty clean, beds were comfortable but the property in general needs a lot of work. Pool was green and surrounding area needs a lot of clean up. Also there definitely hasn't anybody mowing around the outside in a awhile. Staff was nice and pleasant
Stayed 1 night in May 2024
Response from LQS on 13 May 2024
Thank you for sharing you stay with us. Your feedback is greatly appreciated.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LQS on 13 May 2024
Thank you for staying with us.Please to hear that your stay went well.

6/10 Okay

Angel

Stayed 1 night in Apr 2024
Response from LQS on 30 Apr 2024
Thank you for your feed back.

4/10 Poor

Al

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The arrival staff was disinterested. The staff for the rest of the week was fine. There was no staff on the premises to fix the AC; it wasn’t fixed until the second day. While they had a renovation a year ago, much of the premises had half-finished repairs. There was no bathroom sink stopper and unfinished tile. There were no rails in the elevator, but the holes remained for connecting them. There are holes in walls near the elevator for electrical (lights maybe?). Broken windows in two different doors on the main floor.
Stayed 3 nights in Apr 2024
Response from LQ on 27 Apr 2024
Thank you for your feed back and for staying with us.My apologies

4/10 Poor

Chiebonam

Stayed 1 night in Apr 2024
Response from LQ on 16 May 2024
Thank you for staying with us.

8/10 Good

Kevin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, front desk and breakfast staff were fantastic, but need housekeeping services. Could use new sheets and towels. :(
Stayed 1 night in Mar 2024
Response from LQ on 25 Apr 2024
Thank you for staying with us.

6/10 Okay

Kathy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LQ on 24 Apr 2024
Thank you for staying with us.

10/10 Excellent

Walter, Tallahassee

Stayed 1 night in Apr 2024
Response from LQS on 13 May 2024
Thank you for staying with us.

6/10 Okay

Jennifer

Stayed 1 night in Apr 2024
Response from LQS on 17 Apr 2024
Thank you for your feedback, and for staying with us.

2/10 Terrible

Elvira

There was a roach on the bathroom towel. The mattress was so bad.
Stayed 1 night in Apr 2024
Response from LQ on 8 Apr 2024
Thank you for staying at our location. My apologies for the bug, mattress. Please rest assure that we are looking into this and taking care of it. Thank you

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024
Response from LQS on 17 Apr 2024
THANK YOU!

2/10 Terrible

Thomas

Stayed 3 nights in Mar 2024
Response from LQ on 10 Apr 2024
Thank you for your feed back and for staying at this location.

4/10 Poor

Cary

Disliked: Staff & service, amenities
Front desk person at time of checkout was not very accommodating. Also not personal as well.
Stayed 1 night in Mar 2024
Response from LQ on 17 Mar 2024
My apologies rest assure we are looking into this.Thank you for staying with us.

10/10 Excellent

Margaret, New Braunfels

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Speedy friendly check in. Clean room
Stayed 2 nights in Mar 2024
Response from LQ on 17 Mar 2024
Thank you!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the comfortable beds.
Stayed 2 nights in Mar 2024
Response from LQS on 11 Mar 2024
Thank you!

2/10 Terrible

Celestino

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was unable to get room on top floor. Check inn associate stated that since I did the booking with a third party I get whatever the third party agreed too. Got a handicap room with mold on the bath tub. The was a roll of carpet located at the entrance. The room is located in the first floor which is very noisy. This is not acceptable!!! If you as an organization agree to this type of behavior then I will make it my mission to be openly critical, of how you enable the poor treatment of patrons!
Stayed 1 night in Jan 2024
Response from LQ on 6 Mar 2024
Thank you for taking the time to tell us about your experience. Rest assure that we are taking care of this.Please accept my apologies.

10/10 Excellent

Bertha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman front desk was super polite and welcoming
Stayed 1 night in Mar 2024
Response from LQ on 5 Mar 2024
Thank you for staying at our location.

2/10 Terrible

Benito

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from LQ on 26 Feb 2024
Thank you for staying with us.

6/10 Okay

Clifton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from LQ on 26 Feb 2024
Thank you for staying at our location.

8/10 Good

Wayne

Stayed 1 night in Feb 2024
Response from LQS on 9 Feb 2024
Thank you for staying at our location.

2/10 Terrible

trevor

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Hotel was very loud people slamming doors and play music most of the night
Stayed 1 night in Feb 2024
Response from LQS on 7 Feb 2024
Our apologies

4/10 Poor

Ricky

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jan 2024
Response from LQS on 19 Jan 2024
Thank you for staying at this location.

8/10 Good

brian

Stayed 1 night in Jan 2024
Response from LQS on 7 Feb 2024
Thank you for staying with us.

10/10 Excellent

gary, Ses Moines

Travelled with family
Stayed 1 night in Jan 2024
Response from LQ on 13 Jan 2024
Thank you!

8/10 Good

Lou Ann, Austin

Stayed 3 nights in Jan 2024
Response from LQ on 13 Jan 2024
Thank you for staying at our location.

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Jan 2024
Response from LQS on 7 Feb 2024
Thank you for staying at our location

2/10 Terrible

ERIC

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from LQ on 3 Jan 2024
Thank you for staying with us.

2/10 Terrible

star

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from LQ on 3 Jan 2024
Thank you for staying with us.

8/10 Good

Wendt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from LQ on 3 Jan 2024
Thank you for staying at our location.

2/10 Terrible

juana

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from LQ on 1 Jan 2024
Thank you for staying at our location.

8/10 Good

Jeff

Liked: Property conditions & facilities
Rooms were very clean. Breakfast area was also clean. Parking for vehicles pulling trailers is very limited
Stayed 1 night in Dec 2023
Response from LQ on 1 Jan 2024
Thank you for staying with us.

10/10 Excellent

Linda, Las Vegas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where nice and clean. Staff where friendly and informative.
Stayed 1 night in Dec 2023
Response from LQ on 30 Dec 2023
Thank you for taking the time to tell us about your experience, and we Thank you for staing at our location.

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Get Away From The In Laws
Service was great, the room was clean, bathroom was clean, bed was too firm for me but my husband loved it. Loved the makeup removal wipes, that's always a plus. If there we're any problems we were too drunk to notice. Overall stay was very pleasant and will stay there again.
Stayed 1 night in Dec 2023
Response from LQ on 27 Dec 2023
Thank you for staying at our location.

10/10 Excellent

Jaime

Stayed 1 night in Dec 2023
Response from LQS on 16 Dec 2023
THANK YOU!

10/10 Excellent

Paul, West Kelowna

Travelled with partner
Liked: Staff & service
Staff were friendly and breakfast was great. The air conditioning in the room needs some repair. Very noisy. It wakes you every time it comes on. It had great parking and access to the road.
Stayed 1 night in Dec 2023
Response from LQS on 16 Dec 2023
Thank you for staying with us.Please to hear your stay went well.My apologies for any inconvenience.

6/10 Okay

Ricardo

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Elevator and out into the 2nd floor was dirty 9:30pm, looked like it needed to be mopped. Room door was missing the security latch, Rm# 229, Shower head needs maintenance. Over all it was ok, miner issues once blinders are off. The bed was good, did enjoy the way the bed was made and looked. Need extra pillows or blanket for the pull out bed. Ice machine was also out of order on the 2nd floor, lobby Ice machine did work. Morning break fast was good at 6am fully stocked and clean. over all not bad for 2 adult 2 kids $150? They were out of the 2 queens when we booked.
Stayed 1 night in Dec 2023
Response from LQ on 13 Dec 2023
Thank you for staying with us.We are taking care of your concerns, and approcate you letting us know.Thank you and my apologies

6/10 Okay

ALFREDO, HIALEAH

Travelled with family, Business traveller
Liked: Staff & service
The staff appears to be quite helpful. The room had a humid smell & I killed two tiny roaches. Orher than that it was a one night stay.
Stayed 1 night in Dec 2023
Response from LQ on 13 Dec 2023
Thank you!

10/10 Excellent

Kay

Stayed 1 night in Dec 2023
Response from LQ on 27 Dec 2023
THANK YOU!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very very clean, easy access to my room. Very quiet
Stayed 1 night in Nov 2023
Response from LQS on 5 Dec 2023
Thank you!

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Clean.
Stayed 1 night in Nov 2023
Response from LQ on 27 Nov 2023
Thank you!

2/10 Terrible

RICHARD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The new up grade was very unexpectedly cheap
Stayed 1 night in Nov 2023
Response from LQ on 27 Nov 2023
Thank you for staying with us.

8/10 Good

Naomi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
San Antonio
The cover for exhaust fan was hanging off fan in bathroom Checking out was waiting for someone to come to front. No sign no bell and no one for several minutes.
Stayed 1 night in Nov 2023
Response from LQ on 22 Nov 2023
Thank you for taking the time to let us know about exhaust fan, and front desk.My apologiesThank you for staying with us.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from LQ on 8 Nov 2023
Thank you for staying with us, please to hear our stay went well.

10/10 Excellent

Crystal

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with my family and our pets! Cleaning staff was super nice and helpful!
Stayed 2 nights in Nov 2023
Response from LQ on 8 Nov 2023
Thank You!

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Check in was a breeze. The room clean and comfy. Though bed was little too firm for me. Had breakfast but not much of choice. Still nice. Would stay here again. Reasonably priced.
Stayed 1 night in Oct 2023
Response from LQ on 1 Nov 2023
Thank you for staying with us and for the feed back.Please to hear your stay went well.Thank you

10/10 Excellent

Jose

Stayed 1 night in Oct 2023
Response from LQ on 22 Nov 2023
Thank you!

8/10 Good

Andrew

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from LQ on 25 Oct 2023
Thank you for staying with us.

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice
Stayed 1 night in Oct 2023
Response from LQ on 25 Oct 2023
Thank you for your positive feedback.

10/10 Excellent

Wilson

Travelled with family
Liked: Amenities
Nice place to stay the room was clean and comfortable. Great complement breakfast
Stayed 1 night in Oct 2023
Response from LQ on 25 Oct 2023
Thank you !