View from property

Reviews of Cocotinos Sekotong, a Boutique Beach Resort & Spa

4 out of 5
Cocotinos Sekotong, a Boutique Beach Resort & Spa
Dusun Pandanan KM 51, Tawun - West Lombok, Sekotong Barat, Lombok

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 58 reviews" "
Rating 8 - Good. 21 out of 58 reviews" "
Rating 6 - Okay. 7 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 1 out of 58 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very secluded
Location is very secluded and beach is not good for swimming. Be prepared to be locked in the resort as nothing else is around. Staff is very helpful and tried their best. No wind surfing. Apparently the equipment has not been usable for a number of years
Stayed 3 nights in Apr 2019
Response from wayan on 2 May 2019
Dear Guest, Thank you for your review, our location is secluded area and very suitable for relaxing. we do apologize regarding the wind surfing, we actually provide in our dive centre, since we seldom get booking from the guest for along time for wind surfing so that way our equipment can't use anymore

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very secluded
If you are looking for a place for R&R, don’t mind being “locked in” for the whole stay and having scatchy wifi connection then Cocotinos is a place for you. You might want to stock up on snacks and drinks before arriving at the resort as otherwise, the closest minimart is about 2.5k away. The staff tried their best to make sure your stay is enjoyable.
Stayed 1 night in Apr 2019
Response from sriwidani on 24 Apr 2019
Dear Guest, Thank you for you review, yes our area is secluded and suitable for relaxing, regarding the wifi, we will look after to this point to improve our service to the guest in the future Best Regards, Ni Wayan

10/10 Excellent

Johnny, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was quiet and relaxing the staff was very friendly the food was great the beach was clean and relaxing
Stayed 3 nights in May 2015
Response from Ni Wayan sriwidani on 25 Jul 2018
Dear Jonny, Thank you for your positive review, glad to hear that you enjoy your stay with us we wish to welcoming you again in your next holiday to Lombok Best Regards, Cocotinos Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from ni wayan on 22 Jun 2018
Dear Daniel, Thank you for your review Regards Cocotinos Tean

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great journey and nice place
Great place, very nice and attentive staff. Clean premise in the middle of the nature. Nice expeditions to make around to the South west gilis or mekaki beach. Overall very postive and 100% recommendation!
Stayed 3 nights in Mar 2018
Response from Ni Wayan on 8 Mar 2018
Dear Nicolas, Thank you for your kind review, we are happy to hear that you and your family enjoy during your stay with us Thank you very much for recommendation and hope to see you again on next holiday to Cocotinos Sekotong Lombok

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The place is pretty secluded and far away from main tourist area, good if you prefer to be isolated. The staff is very friendly. However, they need to pay more attention on housekeeping though. It was really nice that our room was set up with flower decoration on the bed, etc, but the staff overlooked to clean up the sofa bed and other furnitures before the guests' arrival. The room has probably been vacant for quite some time that the bedsheet was dusty and spiderwebs were already covering some areas. The cups and glasses were stained.
Stayed 2 nights in May 2017

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy high end resort in a secluded area. We were treated great by staff from check in to check out. Beautiful private beach and private snorkeling and scuba right from the private dock.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing isolated getaway
Places is very relaxing, nothing much around in way of cafes you have to use hotels which the food needs a make over gets very boring when they run out of everything all the time. Internet is terrible so don't expect connectivity but that is why we went, slept, relaxed and snorkelling, staff were friendly activities need upgrading nothing they state on website works or is either 20 year old, snorkelling is ok, much of reef is dying but still worth a snorkel.

10/10 Excellent

Patrick, Tasmania, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small resort in a quiet area.
This small resort had a family-run feel. The staff were very friendly and overall a great experience. The area is very quiet - don't expect any night life, other than the hotel bar / restaurant. The rooms were clean and pleasant, the beach was nice. The in-house dive shop was not doing much because of the big End-of-Ramadan festival, but the snorkelling gear and scuba equipment seemd to be in decent condition. This is definitely a family orientated place. The snorkelling at nearby islands (boat and equipment arranged by the hotel staff) was good. The pool was nice / clean. The staff are mostly Muslim, so they can't taste the cocktails (hence some strange interpretations of classics, heh). The "bacon" and "ham" is all actually beef (i.e. no pork), but it really didn't matter to us. We hired scooters (relatively expensive at 150k rupiah per day, for rather old / beat-up machines) and explored the environs. There are some amazing beaches for surfing thereabouts. The locals were universally friendly.

8/10 Good

ian, MN

Liked: Cleanliness, staff & service, room comfort
Simple and charming hotel to escape the world
Charming and simple hotel close to the small Gillies, perfect for a retreat and avoid the rest of the world. Staff was extremely helpful, patient and thoughtful with our needs, food was good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private beach and jetty. Cozy room
Booked 2 nights in terrace room. Room was comfortable and cozy. Stunning view at the private beach and there's a private jetty as well. Can book snorkeling, diving kayaking, fishing and island hopping from their sport centre. These the Third time staying in cocotinos but these time round was quite disappointing. Most of the food we ordered like crispy duck, fried drumlets and pizza were too blend but the nasi goreng still as good. First day, the teabreak only tea and coffee on the table until we checked with the reception then they bring out the goreng pisang. Hope the food can be consistent coz there's no other alternatives except this one and only restaurant around sekotong.

6/10 Okay

rebecca, USA

Okay place
The beach was beautiful when we first arrived but we noticed quite a lot of trash floating in the water on the second day. The food at the restaurant was very good. The location is much further away than we realized (about 2hrs from the airport). Renting scooters was fun but there was some confusion on the price. Some of the staff were very friendly and helpful while others seemed disinterested in our stay. The handbook in the room stated there was free shuttle to the surrounding towns but when we asked about it the front desk staff didn't seem to know about the shuttle. The day trip to Gili Nangu was very nice but there was trash in the water there too.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, secluded resort, with very pleasant facilities and kind staff. 80 minutes drive from Lombok Mataram airport (they'll pick you up) and 40 minutes from Lembar harbor.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This is a great place to stay if you're looking for a comfortable and convenient way to explore smaller islands off the coast; great for snorkeling trips

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a relaxing getaway. Staff are excellent and always helpful.

8/10 Good

A couple, UK

Liked: Staff & service, property conditions & facilities, room comfort
Good, but with an element of Fawlty Towers........
We generally take the view that all the people can't be wrong all of the time, so writing a somewhat dissenting review, in light of the so many accolades, is not something we take lightly. The hotel is in a fabulous location, the housekeeping and restaurant staff are lovely and the beds comfortable - but overall it's nothing more than a European 3* at very best. First, let me say it was fine for us - and we give it a personal ****, even though it's a bit over the top on price for the standard of service and accommodation provided. The food is satisfactory, but if eating is important to you it's certainly not gourmet! It's also worth bearing in mind that the resort's location means that there are no practical alternatives for eating out. What the hotel mainly lacks is effective management. As lovely as they are, the staff are poorly trained and noticeably struggle to get things right. This is very sad because they try so hard to please. What was most important to us was getting out to the nearby diving and snorkelling sites, and in this regard the organisation was excellent, the experience just mind blowing and the boys who took us couldn't have been more helpful. Five plus stars on this one! We have travelled, lived and worked across the globe, including the Far East, and Africa so we don't make these comments from a naive and limited Eurocentric point of view.

10/10 Excellent

Mohd Zulkifli, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunshine of West Lombok is here!!
We are staying in this beautifull resort on 7th of june 2015 untill 10th of june 2015. The resort staff are true friendly, the enviroment are very quiet and peacefull, the food are delicious and i will be back on future to this lovely resort. Thumb up to cocotinos

10/10 Excellent

Darryn & Ally, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Location, Wonderful staff
Located right on the beach in a secluded part of Lombok with stunning reefs to dive or snorkel on , it's hard to beat this resort. Our favourite stay overseas. The staff are all wonderful and friendly and the rooms well made out keeping with the tropical location.

10/10 Excellent

Simona , Turin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything perfect. Room wonderful , swimming pool and restaurant perfect, great snorkeling and tours, good staff. Quite and peaceful place and very romantic . Only be sure to have enough monne or more than a credit card cause there is no atm or change near .

8/10 Good

Pit, Jakarta

Liked: Cleanliness, staff & service
Nice hotel close to the beach in quite area far
We stayed during Chinese New year, it was a great vacation for our children : beach, swimming pool, bicycle, and sun. Employees was very pleasant and helpful.

6/10 Okay

Verified traveller

Some of good some of bad
We spent a memorable new year. But actually dinner party price was expensive.It was just BBQ.

8/10 Good

Joe, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel by the beach.
Quiet hotel, friendly obliging staff. Good opportunities for snorkelling, scuba diving. Good overall stay. Food could do with some improvement.

8/10 Good

Maaike, Bunbury, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
The resort is absolutely beautiful. The room is very comfortable and clean and has a very nice, Indonesian vibe. The resort facilities are fantastic - the pool is clean and inviting, the private beach is small, but has nice sand, lots of shells and crabs for the kids to play with and the sea is good to swim in. There is no good snorkelling directly off the beach that I am aware of, but just a 5 minute boat trip away there are some islands that have some very nice snorkelling, also for children. The restaurant has nice food and friendly staff. There is a free morning and afternoon tea for the guests with some interesting local bites to eat. The staff makes you feel very welcome. The only negative for this resort is that you are in sort of a 'bubble' - there is not much to do in the surrounding areas. As a result, your are confined to the resort's facilities. We did not get a massage nor used the spa at the resort, because the prices were outside of our budget. The resort has a dive centre attached to it, which we used for boat trips to some small islands off the coast. These little islands are great for snorkelling and local food. Make sure you have enough local currency, because the exchange rate at the resort is very low. To end on a positive note, our children (5 and 10 years old) voted Cocotinos as their favourite place to stay on Lombok.

10/10 Excellent

Darryn & Ally, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Resort , Lovely Staff
The best holiday ever. All the staff were wonderful , always helpful. We had a great time snorkelling in stunning blue waters across incredible reefs. The resort organised some lovely day trips for us around the countryside and the local people in the vilages are so friendly.Our stay was perfect from start to finish. A great variety of food at Ela Ela Restaraunt in the resort . Top quality facilities and we had a lovely room with indoor shower and outdoor shower to choose looking right over the pool to the ocean.We also had some great massages at Lalenia Day Spa. Would recommend Cocotinos for anybody looking to relax , chill and be pampered

10/10 Excellent

Kasia, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a beautiful place
Top notch hotel with wonderful views of the bay. Great staff, spacious and clean rooms, tasty if slightly "touristy" food. On the downside - a fair bit of rubbish in the water from the nearby villages. But the scenery makes up for it!

10/10 Excellent

KEK WEE NG, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lombok Stay
Was a great place to stay in Cocotinos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little place on the outskirts of Lombok
Brilliant resort with clear waters and serene experience. Lovely food and helpful staff. The only thing we would offer as advice is to be careful of the rains as the roads approaching the resort can get very flooded

8/10 Good

Shari, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but far from the city.
Getting there is quite a distance. Remote area. Initially not too sure if it's going to be a nice hotel as we checked in. But once we got to our room it was nice lovely. We enjoyed our stay as we wanted the peace n quiet. Snorkeling in the nearby islands was fantastic. Not a place to go shopping or nite out.

8/10 Good

Stuart, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed Feelings
Unfortunately from the photos on the hotel's web site and reading other reviews, I set my expectations too high and in the end I was a little bit disappointed. I expected international standard luxury but found the hotel to have more of a local feel. Having said that, for the price the hotel is pretty good and most of the staff are pleasant and keen to please. The beach was disappointing and the noise from the kids in the pool was often annoying. I asked to move to a quieter room and felt the staff could have handled it better - I did move rooms eventually but I had to drive the situation as the staff were not very motivated to do anything. WIFI is only provided in the restaurant and it's unreliable, however a computer room is provided for guests. Not having wireless in the rooms is unusual for a resort of this standard. Free afternoon tea and snacks is provided in the restaurant which is a nice touch.

10/10 Excellent

Yuri, Rosebud Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent caring staff,always going out of the way to make the experience better. They discovered we were interested in shells so took our children snail hunting.Food was excellent. The manager spent one hour helping me sort out a computer issue I had. The english skills of the staff were a lot better than many the staff in hotels in bali that we stayed at. Negatives were the spot is a little isolated from the rest of Lombok with one and a half hour journeys to cities and other areas but if you want to relax and be pampered then this hotel is excellent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet the stafs is fantastic
Stayed 6 nights in Feb 2024

6/10 Okay

Fabienne

Liked: Room comfort
Schnorcheln super, der Rest verbesserungsfähig
Wir sind mässig zufrieden. Zunächst würde ich dem Hotel MAXIMAL 3 Sterne geben. Wir waren auf unserer Indonesien Reise in einigen 4-Stern Hotels, die alle um einiges besser waren. Wir haben im Voraus das Hotel angefragt, ob ein Transfer von Bangsal angeboten wird. Uns wurde dann zugesichert, dass ein Fahrer auf uns warten würde (für 650‘000). Am Hafen war dann jedoch keiner und wir haben ca. 1h gewartet bis wir dann vor Ort sind den Transfer organisiert haben (für 450‘000). Im Hotel wurde uns dann vorgeworfen nicht auf den Fahrer gewartet zu haben und wurden deshalb eher unfreundlich empfangen. Diese Unfreundlichkeit blieb dann auch bestehen. (Der Manager war jedoch seehr freundlich) Für die Abreise haben wir dann nach einem Transfer zur 40min entfernten Fähre nach Bali gefragt, dieser wurde uns für 400‘000 angeboten. Wir haben dann nachgefragt, ob es auch eine günstigere Alternative gibt (da uns dieser Preis sehr hoch vorkam). Daraufhin haben wir nur eine schnippische Antwort erhalten, dass dies halt der Preis des Hotels sei. Das Essen ist sehr teuer! Es ist nicht super aber auch nicht schlecht. Wir konnten Schnorchelsausrüstung für 100‘000 ausleihen und direkt vor dem Hotel super schnorcheln (viele Fische, Seesterne etc.). War super schön!
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from ni wayan on 30 Sept 2019
Dear Guest, Thank you for your review and feedback we look forward to welcoming you again in our resort best regards, ni wayan

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Ni Wayan on 24 Apr 2019
Dear Pauline, Thank you for your review, hope you enjoy your stay with us and we look forward to welcoming you again in your next holiday Regards, Cocotinos Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滞在時は天気が悪かったので、雰囲気を存分に味わえませんでしたが、スパを体験し、波の音を聞きながらリラックスできてよかったです。
Stayed 1 night in Dec 2018
Response from ni wayan on 17 Jan 2019
Thank you for your feedback we look forward to welcoming you again at our resort on your next holiday to lombok for the good weather better come on july - september

10/10 Excellent

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Ni Wayan on 21 Aug 2018
Dear Yoshiko, Thank you for you feedback we look forward to welcoming you again in your next holiday to Lombok

8/10 Good

László

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Ni wayan on 4 May 2018
Dear Lanszlo, Thank you for your review Hope to welcoming you again in your next holiday to our resort Best Regards Cocotinos Management

10/10 Excellent

mayumi, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビーチ沿いの静かなリゾートホテル
ビーチからダイレクトにプール。海を眺めながらくつろげる静かで最高のロケーションでした。レストラン外の浜辺のブランコも楽しい♪ブレックファーストは何種類も選べるし、クレープは顔を描いてくれたり♪( ´▽`)桟橋から船のチャーターも!!!
Stayed 1 night in Mar 2018
Response from Ni Wayan on 26 Mar 2018
親愛なるまゆみ、 あなたの親切なレビューをありがとう、我々はあなたが私たちとあなたの滞在を楽しむことが、私たちのプールと朝食を楽しむことを聞いてうれしい、次の休日に再び会いたい

2/10 Terrible

Sonya

Disliked: Cleanliness, staff & service, property conditions & facilities
De grootste teleurstelling in Lombok
Resort was onder de verwachting. Het is zeker niet een 4 ster resort waardig. Wij komen daar aan en kreeg eerst een kamer waarvan de buiten douche niet werkte. De put van de doiche was verstopt, oemand kwam om te repareren, maar het was niet geluk. Wij kregen een andere kamer, waarvan van alles mankeert. De beddengoed was smerig, al lang niet verschoont. Het dak lekte. Elke dag tussen 4 en 6 uur kregen wij tea time, maar wat wij kregen stelden niks voor. Maar de volgende ging het wat beter, omdat de eigenaar er was. Zwembad was niet onderhouden. Komt vooral niet buiten de vakantie periode, dan is de service erg ondermaat.
Stayed 2 nights in Jan 2018
Response from sriwidani on 12 Feb 2018
Dear Sonya, Thank you for taking time to write review for our resort, we do apologize that your experience during your stay with us is under expectation, now we still on progress to maintenance our service and our facility, your feedback really appreciated

6/10 Okay

Kato

Disliked: Property conditions & facilities, room comfort
うーん
2ベッドスイートを予約したが、オーバーブッキングで1ベッドスイートにされた。代わりにアイランドホッピングツアーをサービスして貰ったが、これは良かった。 周りに何もなく、レストランもホテル内の一軒のみ。味はまあまあ。 2泊すると飽きるし、街にも遠いし、海もそんなに綺麗ではないから、2度目はないかな。 お湯もバスタブ4分の1で出なくなる。電気式ですね。 虫は出ます。
Stayed 2 nights in Aug 2017

10/10 Excellent

Hassane, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
excellent
Stayed 3 nights in Jul 2017

8/10 Good

margit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt stort hotelværelse med flot design.
Pragtfuldt hotel, lækker mad og god service. Fantastisk gratis guidet tur i to timer, hvor vi så skole, lokalt marked, rismarker og bjerge, samt tempel.

8/10 Good

Angelo, milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel rilassante e piacevole
Buona struttura in un posto tranquillo e isolato. Spiaggia privata ben attrezzata. Mare bello ma non spettacolare.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superflot og høj standard
Topklasse - superflotte omgivelser og værelser. Værelser af meget høj standard og med masser af faciliteter. Poolen ligger flot med udsigt til strand/hav/småøer - det samme gælder restauranten. Ligger selvfølgelig noget isoleret - uden meget at tage sig til ud over at slappe af og nyde livet. Servicen var i top - lækkert mad, som dog ikke på alle områder matcher foeventningerne.

10/10 Excellent

Sun Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alfa, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect get away! Great location Beautiful garden and beach side pool Beautiful view facing Gili Nanggu and Gili Sudak Island Hopping, snorkling, diving service direct from the hotel Great Food AC didnt work properly

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
素朴なリゾートホテル スタッフはとても親切。 シャワーは海水しか出ないし、水が出ないトラブルもあった。

8/10 Good

Heinrich, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mit Flair direkt am Meer
Man muss die noch unberuehrte Halbinsel Sekotong unbedingt besuchen. Das Cocotinos mit den vorgelagerten Gilis ist dafuer genau die richtige Adresse. Es hat wirklich alles gestimmt, so das man den Krach der vielen vorbeifahrenden Motorraeder problemlos in Kauf nehmen konnte!

10/10 Excellent

fumitaka, ジャカルタ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
アットホームで親切な従業員
家族旅行(私、妻、子6歳 4歳)で3泊しました。 ホテルの周りには何もありませんが、ノンビリするには最適なリゾートです。