Buffalo Hotel Guide - Serenity Hills Park hotels in Buffalo, United States of America.

"This place is SO CLOSE to being a 5 star stay...but we stayed within their first month of opening, and you could tell some kinks need to be worked out. Positives: rooms are very clean, come with updated ammeneties that you would expext from a Home2 property, plus the little extras that we all like to see: streaming apps on the tv, USB and USBC charging connections in multiple locations. Beautiful showers. Negatives: there was some confusion about the status of the pool: there was a message on the website saying it was closed through mid-November, but there was no sign, and appeared to be in well-maintained, functioning order. No one on staff seemed to know what the actual status,and we had to ask several employee's before we finally getting a "yes", it was open. However, the pool was FRIDGID. I compared it to stepping into Lake Michigan. I would recommend NOT opening this pool until the heat is figured out. There seemed to be some issues keeping things stocked during the weekend breakfast. It was not busy when I was there, and i noticed that Saturday am they were down to the last 5 creamers in the coffee area. I was one of the first folks down on Sunday, and there sat the same 5 lonely creamers. In general, all breakfast items ran low quick, and we checked a couple of times to see if there was a re-stock to no avail. These are all leared rhythems to a property, and my family will definitely be back to see if they found that rhythm."

"Very clean and quiet. Will definitely stay here again!"

"Our stay was great. We had trouble with the TV, but the front desk came up and got it going for us. Very friendly staff and clean, well kept rooms."

"I had a suit the room was nice found some trash under the bed left behind from the previous guest. House keeping could have did a better job with that. The room a had a little smell but not bad. Other them that the hotel waterpark staff and stay was amazing. My family and I will be back in the future "

"Great room, fabulous pool area. Will definitely be back."

"As always great place to stay. "

"Clean quiet, great staff."

"Bed was comfy."

"We had a great time. The pool was especially nice. "