South Lake Tahoe Hotel Guide - Serenity Spa hotels in South Lake Tahoe, United States of America.

"I stayed here for a whole week. The place is pretty, but the main reason we booked this hotel instead of another one was because of the jacuzzi… and honestly that ended up being the biggest disappointment. It’s way too small for how many guests there are. We literally waited hours hoping just two or three people would leave so we could finally get in, but people would just stay there forever and weren’t very considerate about others waiting. Out of our entire 6-day stay, we were only able to use it once, and even then it was overcrowded with kids splashing water, diving in, and getting water all over everyone. I really wish they had a bigger jacuzzi or at least a second one (maybe adults-only), because the current setup just doesn’t work for the number of people staying there. Only about 6 people fit at a time, which makes it almost impossible to enjoy."

"Room was clean. Staff was very hopeful and kind."

"The property was clean but definitely over priced. "

"Breakfast was excellent."

"The staff wasn’t very friendly and we were put in a room next to the elevators so we heard them going up and down and banging noises the whole time we were in the room. "

"Clean rooms and property"

"Nasty stuff. Dirty, laundry room, and cigarette butts all over the property that is pet friendly. Dirty mattresses outside. Laundry machine didn’t work. Sad this property used to be really cool."

"Rooms are nice and spacious. Staff was nice. Pool area smelled of strong chlorine, should leave the doors open for fresh air. Gym area is lacking. landshark was understaffed to the point i felt bad for them. Need to hire up "

"Awesome"