The bathroom was so so, the sink was clogged with cigarette leftovers and it had a strong cigarette smell

Good location walking distance to Piazza Duomo. Hotel is nice and clean except you can hear the rush of flowing water from the wall. Good breakfast in their restaurant located on the top floor with excellent views. Staff was helpful except during check in when I mentioned that I have Expedia VIP status, they kind of just laughed and said “Ok, so?” I told them I’m supposed to mention it when I check in. Anyway, I asked again later on in the day and I was told to just pick a bottle of wine or prosecco from the mini fridge. There were no wines in the fridge. There was a small bottle of Prosecco so I just didn’t bother at all.

The beds are quite uncomfortable and it was really cold. They told me legally they couldn’t turn on the heat.

Amazing staff, great room.

Great property overall: nice breakfast with espresso and cappuccino, and lots of food choices. It’s a little loud at night if your room faces the canal but they provide earplugs if you need them!