Serpentona Holidays

The beach right on the hotel is amazing The rooms were clean, slightly outdated but clean and spacious The amenities around are good It’s quiet place The beach was well worth it. Amazing The gym is very poor needs more equipment All staff were lovely

Cannot fault this hotel. All the staff are genuinely friendly and made sure everything was going well with our stay. Food was good and varied for all meals. Pool area was nice and without a fight for a sunbed every day. The views over the bay are stunning, we will return again for sure.

Rooms were a bit dated unfortunately and floor were not fully cleaned. The air conditioner needed a reset upon arrival and emitted a bit foul smell initially. Staff was helpful setting restaurant reservations and providing recommendations on activities. Overall the location was great given it was in the middle of the island. One improvement is all the little fees here and there for towels and coffee. Two packs of coffee for a one week stay is not enough in my opinion. Also the additional changes for towels was upsetting given the additional resort fees imposed upon arrival. The ticketing cards for towels were confusing and the time spent figuring that out took away from the vacation enjoyment. Rough edges in this hotel. Minor improvements could make this spot a great and memorable destination.

We had a good week at the hotel, especially due to the perfect location near to the lovely beach with a very nice walk over the dunes. Due to the travel time of mid October it was very calm and quiet. We also need to make a compliment to the staff which was gentle and nice all over the time without any exception. Room for improvements is the cleanliness in a very sandy enironment. Room service was only every second day and even though we swept up the dirt ourselves, the pile was not removed by the staff later on, because they didn´r recognice. We also had problems with the toilet flush which needed a lot time to refill (en issue with 4 people in a room). The buffet was complient for childs, which enjoyed it every day. For the adults it was a long week with a lot of repetitions and with average quality. Of course you can´t consider someting special in a 3 star hotel, but it could have been better. All in all we had a good time and the children didn´t care about the weak points mentioned above.