Serra d'El Rei Holidays

We had such a great stay! The front desk staff went above and beyond—they were able to accommodate our luggage when we arrived and again when we left and they even let us check in early, which was such a lifesaver after a long tiring trip. The hotel was spotless, in a fantastic location, and within walking distance of everything we wanted to do. Truly made our visit so much easier and more enjoyable. Highly recommend!

Good location. Nice restaurants and train station close by.

Clean room and staff was great.

Nice hotel with a convenient location a few blocks from commerce square. Excellent bedding and decent room size. Great breakfast buffet, amazing. But Water pressure of the shower is way too weak (and technician who came twice could not make a difference) and the drain, way too slow. This is cheap. This hotel has everything to be a 5 star - including a hefty price - but it is definitely not. Room service is done on trays (even for two people ordering) and spoon/salt n pepper/napkins… missing! Food was good though.The spa needs attention: hammam not working at all during the whole week stay, dry sauna working but with water remaining on the floor (!). Massage was good but too expensive too for what it was. In essence, helpful professional staff but a decent 4 star hotel with good location that requires management closer supervision, optimization of premises and equipment and services, to be up to the price requested. I don’t mind paying when well deserved but here Too expensive for what it actually delivers.

Great location, friendly and helpful staff, comfortable a clean rooms. The carpet in the main hallways need to be replaced or at the very least, cleaned.