Serrano Hotel Guide - Hotels with Pool in Serrano, Carpignano Salentino

"This is a lovely hotel for relaxing & enjoying peace & tranquility of Salento The rooms are spacious lovely & super comfy beds & well cleaned every day The restaurant has a daily menu & food is great quality, my wife is Vegan and the staff & Chef made dinners for her every night!! The staff are absolutely awesome! Nothing is too much trouble for them they really are fantastic & worked hard to make our stay perfect for us Valentina Daisy Maria Marianna & Ricardo Thank you all so much!! "

"Staff amazing - great pool and pool area"

"nice"

"set in a beautiful garden with palm trees and a large pool. excellent rooms, fantastic food and very friendly staff. "

"It was a lovely property with everything we needed although a bit of a walk into the city centre in the heat."

" This is not a Grand hotel in the sense of the Danieli or Excelsior, however, that is probably because they choose not to have a restaurant, even though they put out a sumptuous breakfast and have a commercial kitchen and plenty of staff. Our room had filthy old green carpeting, but we noticed in the long hallway that some rooms have modern wood flooring, which is much more sanitary I don't know why we weren't given the upgrade since we are hotel gold members. The only other issue was the parking which we tried to reserve well in advance, but was unavailable, which was disappointing since we have a brand new Mercedes-Benz . The staff was very pleasant and the bathroom was spacious and had the best shower of our trip. Overall, it was good value for the money and it's probably one of the better hotels in Lecce."

"I like envying this hotel Rooms very nice looking restaurant food is amazing Hotel is very close to the excellent beach Staff is very supportive "

"My first impressions were that this is a well- appointed and sophisticated resort. The design is beautiful, but be aware that the entire resort is terraced off into multiple levels, so there is lots of stairs. However, there are some strategically located elevators for those that have trouble navigating flights of stairs. My stay was during the first weekend of October 2024 and little did I know, that this is already considered the “off-season“. While that means more affordable lodging rates, it also means a muted vibe and a reduced level of services I’d expect in a 4-star resort. Moreover, the resort is situated outside of town and a visit to the seafront, restaurants , and shops meant a 15 to 20 minute walk. While the resort does have a shuttle van, it was not in operation to transport guests to/from the seafront or the train station (I walked a mile/1.6 km with luggage from the station on check-in day). Uber was not available and no local buses were running in October. The on-site restaurant was mediocre, with the exception of the breakfast which was great! There are 2 tiny bars, but a full-service lounge is needed. But despite these criticisms for the resort as a whole, I must say that ALL of the staff I interacted with during my stay was friendly, professional and accommodating. They exhibited pride in what they did for guests. Overall, I would still recommend a stay here. But be sure to ask a lot of questions about seasonal services before you book or visit. "