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"Luggage racks need to be readily available for arriving and departing guests. "

"We always choose this hotel when visiting Cleveland. It’s clean and convenient to the casino. "

"The breakfast definitely like the others. Cereal, no milk, toast no butter, waffle iron needed spray but no spry. Waffles was burning and sticking. No yogurt. And when asked about it, the girl said truck came, but wasnt looking for it. Sausage didnt look cooked and that area was filthy. Upon check in, the workers was friendly and welcomimg"

"Great stay!"

"The staff were incredibly helpful and pleasant to work with. The room could have used a good vacuum but other than that no complaints! The free breakfast buffet was definitely a perk and although we did not take advantage of the free dinner the menu looked just as great. Would definitely stay here again. "

"good "

"The staff was very welcoming and helpful."

"Hotel is in a great locatoin in the city, putting you within walking distance of the parks, bars, restaurants, and other attractions. It's directly attached to the historic Arcade and it's beautiful, however the arcade appears to be mostly vacant with only a couple of restaurants and services inside. The hotel itself is decent but needs updating. Stained and snagged carpet, walls were knicked and scraped up, fixtures in the room coming out of the walls, one of our lights in the room didn't work, outlets were so worn they wouldn't hold phone chargers, etc. I would stay here again as it was "good enough" for the price, but it's not the best room in the world. "

"Parking was easy. Room was nice. "