Pleasanton Hotel Guide - Shadow Cliffs Regional Recreation Area hotels in Pleasanton, United States of America.

"very sparkly new/clean. Night staff was a little odd- no one was at the desk when we arrived and 2 others and I had to wait quite a while for someone to return to check in. In our room was a table lamp with no bulbs so we went back down to request bulbs and were told we should change rooms instead. After waiting to check in after a long day, we were tired and didn't change rooms. Why not just give us bulbs, I don't know. No coffee maker in the room, oddly. Microwave and mini fridge were there- fine for me since I travel with tea bags. Breakfast was very very basic. Cold hard boiled eggs, 3 types of dry cereal, some bagels, and packages of oatmeal. Airport shuttle was the hotel ordering and paying for an Uber which was interesting but worked fine. This hotel was perfect for us since we weren't there long -- good value for a VERY clean good sized room without a lot of frills, but with a shuttle to SJC."

"The condition of the room was completely unacceptable and far below what was advertised. Upon arrival, we found the room to be filthy and unsanitary. There was trash throughout the hotel, dirty walls, blood stains on the floor, and a strong, unpleasant odor. The toilet seat had yellow stains, the curtains were dirty and had holes in them, and the overall condition of the room was extremely disturbing. Additionally, there was no air conditioning available. When I raised this concern with the front desk, I was simply directed to a sign stating that there was no A/C and was told to contact the third-party booking provider. This response was unhelpful and did not address the seriousness of the situation. I have taken photographs documenting the condition of the room as evidence. Given the state of the property, I strongly suggest that you review your listing on Expedia, as the current representation does not reflect the reality of the accommodations. I expect this matter to be addressed promptly. I look forward to your response and a resolution to this issue. Filthy disgusting place!"

"Everything was wonderful and the staff was great"

"Good service thanks "

"I would definitely recommend this hotel. It was perfect "

"the property was very modern and clean. staff was helpful. "

"Very nice - clean room, and breakfast was quite good."

"Room was very small. Only one night stand next to the bed. No microwave. Bathroom was adequate. Staff was very nice and helpful. Oh, only valet parking at $34 a night per car. No where close to park except on the street... with a meter and a 3 hr limit. Although valet offers 24 hr service and in and out is allowed. "

"The smell of smoke is still present in the hallway and the room. Toliet bowl needs to be scrubbed clean at the rim. Those are sensitive details I cannot overlook. "