Aparthotel

Ascott Huai Hai Road Shanghai

Property class: 4.5

Choose dates to view prices

Located close to Xintiandi Style Shopping Centre and People's Square, Ascott Huai Hai Road Shanghai provides a terrace, a shopping centre on-site and dry cleaning/laundry services. For some rest and relaxation, visit the steam room. The on-site restaurant, Highline, serves breakfast. Free WiFi in public areas is available to all guests, along with car hire on-site and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Air-conditioning
  • Laundry room
  • Gym
The current price is €204
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Studio

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Executive Studio

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

A hotel room with a bed, nightstand, desk, chair, and a large window with a city view.

Premier Room, 2 Bedrooms

  • City view
  • 155 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

A modern hotel room with a flat-screen TV, a sofa, a coffee table, a desk with a lamp, and a bookshelf.

Premier Room, 1 Bedroom

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Art Room)

A modern hotel room with a large bed, a desk, a TV, and a view of the city.

Executive Studio (Art Room)

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier with view (Others)

A modern living room with a sofa, armchair, coffee table, and a TV.

1 Bedroom Premier with view (Others)

  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Shanghai, Ascott Huai Hai Road Shanghai is in the city centre. People's Square and Nanjing Road Shopping District are notable landmarks, and travellers looking to shop may want to visit Xintiandi Style Shopping Centre and West Nanjing Road. Don't miss out on a visit to Yu Garden. Visit our Shanghai travel guide
View more Aparthotels in Shanghai
Map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021

What's nearby

  • A large brick building with the name "CATHAY" on its facade.
    Former French Concession
    1 min walk - 0.0 km
  • A store with multiple clocks hanging from the ceiling and displayed on shelves.
    Huai Hai Road Shopping District
    1 min walk - 0.1 km
  • A large circular building with a dome, surrounded by a plaza with steps and flower planters.
    People's Square
    8 min walk - 0.7 km
  • An outdoor cafe with brick arches, red umbrellas, and trees.
    Xintiandi Style Shopping Centre
    8 min walk - 0.7 km
  • A busy urban street with tall buildings, billboards, and traffic lights.
    Nanjing Road Shopping District
    19 min walk - 1.6 km

Getting around

  • Laoximen Station
    7 min walk
  • Shanghai South Railway Station
    12 min drive
  • Hongqiao International Airport (SHA)
    41 min drive

Restaurants

  • 费大厨辣椒炒肉
    2 min walk
  • 大江戸
    2 min walk
  • Ben Zhen Sichuan Cuisine (本甄精品川菜)
    2 min walk
  • L​a C​h​o​u​c​h​o​u​t​e老叔叔西厨小酒馆
    1 min walk
  • Lokal by Wagas
    2 min walk

About this property

Ascott Huai Hai Road Shanghai

  • Luxury aparthotel near Xintiandi Style Shopping Centre
  • Located close to People's Square and Nanjing Road Shopping District, Ascott Huai Hai Road Shanghai provides a terrace, a shopping centre on-site and dry cleaning/laundry services. For some rest and relaxation, visit the steam room. The on-site restaurant, Highline, serves breakfast. Free WiFi in public areas is available to all guests, along with car hire on-site and a bar.
  • Additional perks include:
    • An indoor pool, along with sunloungers
    • Buffet breakfast (surcharge), an outdoor tennis court and self-parking (surcharge)
    • Express check-out, express check-in and ATM/banking services
    • A 24-hour front desk, a lift and a porter/bellboy
    • Guest reviews speak highly of the first-rate property condition
  • Room features
  • All 307 individually furnished rooms boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Children's slippers and free infant beds
    • Down duvets and rollaway/extra beds (surcharge)
    • Rainfall showers, deep-soaking baths and hairdryers
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, kitchens and fridges

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Frequently asked questions

Does Ascott Huai Hai Road Shanghai have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Ascott Huai Hai Road Shanghai?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Ascott Huai Hai Road Shanghai on 3 Nov 2026 start from €204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Huai Hai Road Shanghai pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ascott Huai Hai Road Shanghai?

Self-parking is available for CNY 160 per day.

What time is check-in at Ascott Huai Hai Road Shanghai?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Ascott Huai Hai Road Shanghai?

Checkout is at noon.

Where is Ascott Huai Hai Road Shanghai located?

Located in Downtown Shanghai, this luxury aparthotel is within a 10-minute walk of Xintiandi Style Shopping Centre and People's Square. Nanjing Road Shopping District and Yu Garden are also within 2 mi (3 km). Laoximen Station is 7 minutes by foot and Dashijie Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ascott Huai Hai Road Shanghai Reviews

8.2

Very good

8.2

Cleanliness

9.4

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 261 out of 588 reviews
Rating 8 - Good. 198 out of 588 reviews
Rating 6 - Okay. 66 out of 588 reviews
Rating 4 - Poor. 40 out of 588 reviews
Rating 2 - Terrible. 23 out of 588 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location. Spacious rooms with a full kitchen!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent sized rooms in great location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed here numerous times. Now considering it our home base when visiting Shanghai/China. The staff are always courteous and accommodating. Will definitely return again.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great location and wonderful staff!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is great. Services is nice too.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great experience. Excellent location, clean, friendly staff. We stayed for a week and had breakfast. Breakfast had buffet and menu included. Quality of food was great but for one week and no change in menu was boring. They said they change the menu every 2 weeks and in my opinion that’s too long for same many. I recommend this hotel and would stay there again if I visit Shanghai again.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great Location

Great location, and decent sized appointment that is nice and clean.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Nice place and friendly staff. Well set up room
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Helpful staff
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again
Stayed 6 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Stayed 12 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

PERFECT HOTEL!

FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100%
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Stayed 7 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, room comfort, communication
Service was good and the staffs are attentive. However the hotel and the rooms are too old and there were unpleasant smell in the room that I couldn’t accept.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is in great location. But other than location, not much reaching Ascott general standards at all. Front desk can’t speak / understand English. Room is carpet with hairs. The bathtub is so tiring and you won’t take a bath at all. Gym is 24 hours which is great. The swimming pool needs someone to escort you to visit and they force you to buy a swimming cap which is not stated in any part of the reservation requirement. I won’t be choosing this one in the future for sure.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
The stay is fine. The staff is not as helpful as expected, e.g. seldom able to answer questions effectively and correctly. There is one exception though, whose name is Ethan Chen. Ethan is very professional and friendly. Once hearing my complaint about iPhone charging in my room, he immediately act to quickly resolve the issue. Definitely a special thank to him.
Stayed 6 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, communication
We've got around 2:30pm and our 2nrooms were not ready aound 7pm. There were around 10 others who also waiting for their room. One of tge 2 rooms wasn't the one we booked. We booked a 2 twin beds and they gave one king bed room to us had to wait another hour and the room service came and split the king out to 2 twins. So the original king bed was a 2 twin beds put together. The room were dirty and small. Carpet was very old. All the bathrooms fixtures were old and outdated. Room service is terrible. Not vacuum during our entire stay eventhough we only request to have room service once every two day. We were sold by the front picture of the hotel when we booked and it is a total disappointed. The hotel front and the location are good. The rest are a one star hotel.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Stay with Ascott Huai Hai

We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Stayed 5 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness, communication
Disliked: Room comfort

Should not be on Hotels.com

We are traveling a lot all over the world staying in many different kinds of hotels and apartments. This was our 4th hotel on this trip (Fuzhou Juchunyuan Yushan Hotel, -Meiyuan Hotel, Fuzhou - Wuyishan Tianxin Mingyue Tea Mountain Villa, Wuyishan). All other hotels were less than half the price of Ascott so we had expectations but still knowing that prices in Shanghai is higher than other cities. Arriving in the lobby being friendly greeted by the staff was a nice experience. The immediate impression of the room with a nice view over the city. From there… -the room was very humid with a smell of old basement. -The aircondition was very noisy and didn’t work as an aircondition. -Asking at the reception if they could set up a dehumidifier but they only opened our windows which helped a little regarding the smelll but didn’t help regarding the humidity… the outside air was very humid. -The outside was too noisy to have the windows open and the noise from the aircondition also too much so sleeping is not easy. -We didn’t much time in the room because of exploring the city but on day three I started to feel an asthmatic reaction kicking in when staying longer in the room. -Humidity made the bed linen damp when going to bed. -The room needed a makeover in general. Paint etc was worn out. -Foot trash was left outside our neighbor door for two days without being removed. All in all it has been a very disappointing and unsatisfying stay especially when paying so much per night.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Breakfast was the same everyday.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Location is great.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location, clean room and spacious, excellent!
Stayed 5 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
This was scary experince, when checked in room a staff was sleeping on sofa, when complained to reception, they did not care, bathroom floor, wall dirty from previous stay dirty wash basin ( took photos) Wasted amount on this proparty
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Location is perfect while the property is a bit outdated
Stayed 1 night in Nov 2025