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Sheraton Grand Shanghai Pudong Hotel & Residences

5.0 star property
Travelers find serenity at the marina or rejuvenation at the spa, while enjoying fine dining options and time-saving conveniences like express check-in

Choose dates to view prices

Located in the heart of Shanghai, Sheraton Grand Shanghai Pudong Hotel & Residences offers a luxurious escape. Unwind in the sauna or steam room, dine al fresco at three restaurants, or enjoy the indoor pool with sun loungers. The 24-hour gym provides fitness and yoga classes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €97
includes taxes & fees
19 Jun - 20 Jun

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About this property

Sheraton Grand Shanghai Pudong Hotel & Residences

  • Luxury hotel near Yu Garden
  • Located close to Jin Mao Tower and Mercedes Benz Arena, Sheraton Grand Shanghai Pudong Hotel & Residences provides a marina, a terrace and shopping on-site. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and al fresco dining. Yoga classes and fitness classes are offered at the 24-hour gym; Sheraton Grand Shanghai Pudong Hotel & Residences also has a garden, a hair salon and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool, along with sunloungers
    • Free self-parking
    • Limo/town car service, buffet breakfast (surcharge) and express check-out
    • Express check-in, concierge services and a banquet hall
  • Room features
  • All 525 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
  • Other amenities include:
    • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
    • Bathrooms with rainfall showers and deep-soaking baths
    • 32-inch HDTVs with cable channels
    • Recycling, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 370.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 216 per person
  • Fee for in-room wired Internet: CNY 90 per night (rates may vary)
  • Rollaway bed fee: CNY 370.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Sheraton Grand Shanghai Pudong Hotel & Residences have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton Grand Shanghai Pudong Hotel & Residences?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Shanghai Pudong Hotel & Residences on 19 Jun 2026 start from €97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Shanghai Pudong Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Shanghai Pudong Hotel & Residences?

Self-parking is free at this property.

What time is check-in at Sheraton Grand Shanghai Pudong Hotel & Residences?

Check-in start time: 3 PM; check-in end time: noon.

What time is check-out at Sheraton Grand Shanghai Pudong Hotel & Residences?

Checkout is at noon.

Where is Sheraton Grand Shanghai Pudong Hotel & Residences located?

Located in Pudong, this luxury hotel is within 3 mi (5 km) of Yu Garden, Lujiazui Central Greenland and Jin Mao Tower. Mercedes Benz Arena and The Bund are also within 3 mi (5 km). Tangqiao Station is 6 minutes by foot and Lancun Road Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 247 out of 536 reviews
Rating 8 - Good. 199 out of 536 reviews
Rating 6 - Okay. 58 out of 536 reviews
Rating 4 - Poor. 23 out of 536 reviews
Rating 2 - Terrible. 9 out of 536 reviews

Reviews

Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, restaurants, shops and expo centre nearby, 5 mins to the Bund.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Chung

Liked: Cleanliness, amenities, property conditions & facilities
Clean room without smells. Very rich breakfast.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding, staff professional, facility excellent, and location most convenient.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

clarissa

Liked: Cleanliness, staff & service, amenities
The room is spacious. Location is convenient to both the Metro and by Taxi. Paris Summer Mall has most of the essentials needed for tourists. Hotel staff are friendly and courteous. Cleanliness is well achieved. Good hotel, will return if visit Shanghai again.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a shopping mall behind the hotel which has quite a few restaurants. There is also a food court in the basement. Inside the area is clean.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to the shopping mall which is behind the hotel. Quite a few restaurants in there. Basement is the food court. Hotel room is big.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Hamad

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor breakfast,staff is good and quick response,hotel is old and beds are expired ,dont expect comfortable sheraton beds .here matress is over used and beds not comfort.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
There is a metro stop in front of the hotel. We enjoyed the convenience of using both the metro and uber from our hotel. This hotel had the best Gym and Pool facilities we experienced on our trip. The breakfast was also delicious with nice local touches of Shanghai and Western style breakfast. Would highly recommend.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Khaldoun khaled suleiman

Nice quite shopping mall near by
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the Nanpu Brudge. Easy access to both city center, Lujiazui, and Zhangjiang. Reasonable price.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

ZEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swimming pool!

Exceptional swimming pool
Stayed 1 night in Dec 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay in Sheraton Grand Shanghai Pudong Hotel

Overall is good, such as cleanliness, comfort, location to public transportation. BUT the room was full of smoking smell even thought I reserved for NON-smoking room.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, room comfort

Good Hotel in great location to local transport.

The hotel was nice although getting a tired with ripped curtains etc in my exec room (3960) I do need to call out the exceptional service from one of the front staff Ricky. I had a travel problem and he dealt with it for me, without I am not sure I would have got to the airport in time for my flight. So massive thank you Ricky!
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Located just outside Tangqiao station on Pujian Road, this hotel is 40 min away by DiDi to Pudong airport for your travel home. Everyone at the hotel was so kind and provided good service, one in particular helped me get a lint roller via delivery!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

abdessamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff. Can’t complain
Stayed 2 nights in Dec 2024
Verified

8/10 Good

ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Limited English in front desk
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Paresh

Liked: Cleanliness, staff & service, amenities
Perfect Location and good spread of breakfast items
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

karim

Liked: Cleanliness, staff & service, amenities
Very nice hotel
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Wang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place to stay
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Andrew and Andrea

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect location and the food was excellent.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mojtaba

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding all around but surprising at a hotel at this level, could not communicate at front desk in English when I checked in
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Wonsik

Liked: Staff & service
Good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for a stopover on our way to Europe from NZ
Stayed 1 night in Jul 2024
Verified

8/10 Good

Murad

Liked: Staff & service, property conditions & facilities, room comfort
Good 4 star hotel. Could be 5 star but got old spotted linen and some other small things. Breakfast is good but overcrowded. Mostly asian food type.
Stayed 1 night in Aug 2025