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The Ritz-Carlton Shanghai, Pudong

5.0 star property
Luxury hotel connected to a shopping centre in Shanghai with 4 restaurants

Choose dates to view prices

Photo gallery for The Ritz-Carlton Shanghai, Pudong

4 restaurants, breakfast, lunch, dinner served; Italian cuisine
2 indoor pools, open 6:00 AM to 10:00 PM, pool loungers
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
2 bars/lounges, rooftop bar, lobby lounge
View from room
Located near the Oriental Pearl Tower, The Ritz-Carlton Shanghai, Pudong offers a luxurious retreat in the city. Guests can relax in the sauna, book a massage, shop on-site, or stroll in the garden. Four distinct restaurants and attentive staff complete the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Gym
The current price is €307
includes taxes & fees
12 Sept - 13 Sept

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 22 of 22 rooms

View all photos for Club Room, 1 King Bed, Non Smoking, River View

View from room

Club Room, 1 King Bed, Non Smoking, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Pearl Tower King Room

View from room

Club Pearl Tower King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View Twin Room

1 bedroom, down duvets, in-room safe, desk

Club City Lights View Twin Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Pearl Tower Twin Room

1 bedroom, down duvets, in-room safe, desk

Club Pearl Tower Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 52 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (View)

View from room

Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Bund View Twin Room

View from room

Club Bund View Twin Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (View)

Suite, 1 King Bed, Non Smoking (View)

Suite, 1 King Bed, Non Smoking (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for City Light View Twin Room

1 bedroom, down duvets, in-room safe, desk

City Light View Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (View)

View from room

Room, 1 King Bed, Non Smoking (View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Shanghai Bund View Twin Room

View from room

Shanghai Bund View Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room

1 bedroom, down duvets, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View (Club)

1 bedroom, down duvets, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, City View (Club)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Panoramic Suite

Club Panoramic Suite | Living room

Club Panoramic Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Suite

1 bedroom, down duvets, in-room safe, desk

The Ritz-Carlton Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 410 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for City Light View King Room

1 bedroom, down duvets, in-room safe, desk

City Light View King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (Pearl Tower View)

Club Suite, 1 Bedroom, Non Smoking (Pearl Tower View)

Club Suite, 1 Bedroom, Non Smoking (Pearl Tower View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Carlton Suite

Carlton Suite

Carlton Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 105 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Tower (View)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Chairman Suite

1 bedroom, down duvets, in-room safe, desk

Chairman Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 410 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Bund View Suite

Premier Bund View Suite

Premier Bund View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 95 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio

View from room

Club Studio

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View King Room

1 bedroom, down duvets, in-room safe, desk

Club City Lights View King Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120

What's nearby

  • Oriental Pearl Tower - 5 min walk - 0.5 km
  • Jin Mao Tower - 6 min walk - 0.5 km
  • Pudong Riverside Promenade and Park - 6 min walk - 0.5 km
  • Shanghai Tower - 8 min walk - 0.7 km
  • The Bund - 1 min drive - 1.0 km

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Park Hyatt 87th Floor - ‬2 min walk
  • ‪Grand Hyatt Club - ‬3 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪C Cafe - ‬3 min walk
  • ‪Carl’s Jr. - ‬2 min walk

About this property

The Ritz-Carlton Shanghai, Pudong

Luxury hotel near Pudong Riverside Promenade and Park
Located close to Lujiazui Jingting and Oriental Pearl Tower, The Ritz-Carlton Shanghai, Pudong provides a terrace, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or a facial. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a Michelin star rated meal. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • 2 indoor pools, along with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Access to a nearby indoor pool, express check-out and smoke-free property
  • Concierge services, tour/ticket information and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 285 rooms have comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Children's slippers and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and separate baths/showers
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (CNY 128 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 265 for adults and CNY 133 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aura 大堂酒廊及爵士吧
  • Flair 屋顶餐厅酒吧
  • 意味轩意大利餐厅
  • 金轩中餐厅

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Hot tub
  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27,297 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 265 for adults and from CNY 133 for children
  • Self-parking fee: CNY 128 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

Does The Ritz-Carlton Shanghai, Pudong have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at The Ritz-Carlton Shanghai, Pudong?

As of 8 Sept 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Shanghai, Pudong on 12 Sept 2025 start from €306.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Shanghai, Pudong pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton Shanghai, Pudong?

Self-parking is available for CNY 128 per night.

What time is check-in at The Ritz-Carlton Shanghai, Pudong?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Ritz-Carlton Shanghai, Pudong?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Ritz-Carlton Shanghai, Pudong located?

Located in Downtown Shanghai, this luxury hotel is within a 10-minute walk of Pudong Riverside Promenade and Park, Super Brand Mall and Jin Mao Tower. Lujiazui Jingting and Oriental Pearl Tower are also within 1 mi (2 km). Lujiazui Station is 9 minutes by foot and South Pudong Road Station is 12 minutes.

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The Ritz-Carlton Shanghai, Pudong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 398 out of 521 reviews
Rating 8 - Good. 81 out of 521 reviews
Rating 6 - Okay. 23 out of 521 reviews
Rating 4 - Poor. 7 out of 521 reviews
Rating 2 - Terrible. 12 out of 521 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services 💞
Stayed 5 nights in Aug 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel stay I have ever experienced. Check-in, service, cleanliness, facilities were all 5-stars.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing bad to say about this property. Beautiful rooms with the most incredible bathroom. The view of the Bund was amazing. We were greeted by a wonderful host called An who couldnt do enough for you. She made us feel so welcome. I would 100% return.
Stayed 1 night in Aug 2025

10/10 Excellent

bingbing

Liked: Cleanliness, staff & service, property conditions & facilities
great! everything is 5 star!
Stayed 1 night in Jun 2025

10/10 Excellent

Savanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attention to detail was excellent! Well worth every moment we stayed there!
Stayed 4 nights in Feb 2025

8/10 Good

Judith Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 nights and was generally pleased with the hotel and the services. Staff was attentive and very helpful in calling cabs and helping with our things. It was summer in Shanghai and the hotel provided more than enough water bottles. It was also my husband's bday and they went out of their way to send a cake and a bouquet of flowers. Breakfast had good variety - just don't like the plastic smell of the placemats. Overall - good stay and would recommend it.
Stayed 6 nights in Jun 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs at the front desk and the lounge have been nothing but lovely. They’re helpful, polite and professional. Our suite was spotless, bed was comfy. Everything was great, nothing to complain about.
Stayed 2 nights in May 2025

8/10 Good

Fen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful

10/10 Excellent

mansour

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay and nice restaurants
Stayed 6 nights in Apr 2024

10/10 Excellent

MASAHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 3 nights in Apr 2025

8/10 Good

Hwachun

Liked: Cleanliness, staff & service, amenities
Buffet breakfast has great fruit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a great place with great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Yee Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly wonderful stay at The Ritz-Carlton Shanghai, Pudong. From start to finish, the service was exceptional. The staff were incredibly warm and friendly, especially toward my son. They made him feel so welcome, and he had the best time. We had to check out early, and I was worried we’d miss breakfast, but the team thoughtfully packed it for us. That level of care really stood out. The location couldn’t be better. It is right inside the IFC Mall and just steps from the Oriental Pearl Tower, Shanghai Tower, and Jin Mao Tower. You’re in the heart of Lujiazui with some of the most iconic views in Shanghai. Our room was absolutely gorgeous, and the view from the window was breathtaking—both day and night. After we left, I was surprised to receive an email from the hotel letting me know we had forgotten my son’s notebook. I hadn’t even realized it was missing until they reached out. That kind of attention and follow-through made me really grateful. I highly recommend this property to anyone visiting Shanghai—luxury, convenience, and top-notch hospitality all in one.
Stayed 2 nights in Aug 2025

6/10 Okay

Seit Yen

Liked: Cleanliness, property conditions & facilities, room comfort

There for the pearl!

Probably the best choice for accommodation if you'd like to fall asleep and/or wake up with the pearl... The Oriental Pearl Tower of Shanghai that is. You may be disappointed though with the inspirited service and lackluster food and beverage offerings.
Room with a view!
Stayed 2 nights in Feb 2025

10/10 Excellent

DaoYing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay. Top level services, food and views.
Stayed 2 nights in Dec 2023

10/10 Excellent

XIAODONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 4 nights in Mar 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite hotel and amazing people. Club Lounge is perfect. Will recommend Ritz-Carlton Shanghai to all our friends.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz-Carlton is a great place to stay, quality rooms, friendly staff, fantastic restaurants.
Stayed 2 nights in Oct 2023

10/10 Excellent

adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in the ritz Carlton the room was excellent of all the many hotels I have stayed in this is definitely in my top 3. Very clean room excellent view from the room . Has everything you could ever need . Coco is the most pleasant hotel staff member I have ever met and gives A star service . All hotel staff speak excellent English . A was also extremely helpful when checking out and went above and beyond . velian on check in was great and the lady from Kazakhstan also very helpful. For service , Luxury and comfort in Shanghai you have to stay here . Thank you ritz Carlton . Also check out flair bar and the pool
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Shanghai.

Fantastic stay! The staff went above and beyond to make it memorable.
Stayed 1 night in Apr 2024

10/10 Excellent

Yiran

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel ever!
Stayed 1 night in May 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely perfect . The staff was amazing , every single member went beyond a perfect service .
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, state-of-art facility, very friendly and helpful staffs.
Stayed 9 nights in Jun 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel personnel are professional, they attended all my needs in a timely manner. I had a pleasant stay.
Stayed 4 nights in Jul 2024