Shannonvale Hotels

"Amazing resort to stay at, clean, comfortable, perfect location and the beautiful resort pool was so relaxing. We found the staff to be outstanding in their customer service and friendliness. Housekeeping was perfect. Special mention to Santiago, who immediately made us feel welcomed on our first day and offered recommendations of places to eat which were also amazing. Will definitely stay at Peppers Port Douglas again. "

"Our family stayed at Silkari Lagoons in Port Douglas recently and overall had a very enjoyable time. The setting is surrounded by lush gardens, lagoon-style pools (six of them), and relaxing BBQ areas make it feels like a tropical resort. The room was spacious, we had a dual key 3 bedroom, it was well‑equipped with a kitchenette and laundry facilities, which was really handy. The staff were warm and helpful, especially with tour suggestions and local info. Cleanliness was good; common areas were well-maintained. There are a few things potential guests should be aware of: some of the swim‑out or swim‑in rooms may end up in shadow depending on the orientation, which can affect sun exposure at the pool or balcony. Also, the distance from the main shops and restaurants means having a car helps, or you’ll rely on transport."

"Quiet and private, lovely pool great location for Beach, Marina and Shopping/Restaurant strip."

"Beautiful pools, the water was warm with so much space for everyone to enjoy. The property is huge however and it’s a fair way to walk from the room to anywhere really. It would also be nicer if there were more things for the kids to do and evening activities to make it more lively."

"It was an amazing experience! Thank you team Pullman hotel"

"Nice apartment with everything we needed. Good pool for the kids to play in. Restaurant was ok but good value. Pool needs more pool towels as they run out quick"

"Great spot, with really nice pool. Also has a cute pond with barramundi in it. Room was nice and big, fridge worked well. Super convenient location to get into town and also visit the surrounds. On the older side but that made the price very good. We managed to avoid the timeshare/club sales pitch and thry didnt hound us like some people mention, just say no you are busy "

"Property is very clean and the pool area is amazing. Also, really appreciated the convenient location for shopping and food options."

"Amazing little extras provided such as free bikes. beach eskies. ice and cold, fresh water. super friendly staff and super clean rooms. A hidden gem!!"