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"Very friendly staff. Rooms are small, but clean. "

"Booked a room here a day before, and the whole process was smooth! The staff was so welcoming. We had an issue with the AC in our room when we first got in, but maintenance came and fixed it within 15 minutes of us calling down to the front desk. The only thing that was a bit cheap was the towel hook in front of the shower. It was falling off and attached with glue or some sort of sticky pad."

"We had a great time. Was very clean, staff was professional and nice. Kate and Charles our bartender was very kind and professional and we will definitely stay there next time we are in the area. Bobby & Krista"

"Didnt quite understand their water/energy conservation program. Got 1 drink voucher for 1 person when agreeing to skip housekeeping bed linen & towel change for what I thought was every other day but they didnt attempt a cleaning until the last day of our 4 night - 5 day stay. I had to request clean towels on the 3rd day twice before they showed up in plastc bags outside our door and did not pick up the dirty ones. We had to gather them up & leave them outside our door. We never had the "do not disturb" sign on. It was just a little confusing."

"Property was in a nice, hidden location. Stayed one night due to home A/C being out. It was great and the front desk worker (Black man) was VERY professional, welcoming, and polite. He should host front desk etiquette for ALL Hyatts."

"It was great just wish they had a hot tub , lol other than that it’s super convenient to everything on the famous Beale Street. The breakfast crew super friendly and helpful. It was an enjoyable stay. Thank you"

"We were greeted with friendly, professional, and helpful service across the board. The hotel, including our room, was beautifully decorated and had an amazing vibe. Our room was clean and beds were comfortable. Could hear a bit of street noise at night (it did not last all evening), but that’s to be expected given the location of the hotel in a bustling area and it being a Friday night. We had a wonderful stay and would highly recommend. "

"So cool! "

"This is my go to hotel when I’m flying out of Memphis. Great location, shuttle to/from airport, safe parking, wonderful staff!"