Shelby Hotels

"Good"

"Staff was non-accessible most of the stay. Left something behind in the drawer and have yet to be able to talk with anyone from the hotel. Even the main customer service line was unsuccessful. A big disappointment."

"The hotel was over priced. But the only hotel in area that was decent. Needs a serious renovation for the price. The breakfast was terrible. "

"Property should have disclosed renovation conditions! Part of the parking spaces taken up by construction and demolition items, raw wall, broken floor tiles, elevator had hole in wall cover and crunchy floor. No signs to acknowledge disrepair! The outside edifice matches the decor expected but the interior makes me feel like Motel 6 had more to offer!! The breakfast was very subpar for the brand’s typical quality. For what was paid I was better off at a different hotel or even motel. The room was ok… missing typical complimentary toiletries. I definitely paid more for less on this rsvp…"

"Allie at the check in desk was most helpful and informative. The self-service, 'honor' system bar was unique. Nice stocked kitchen."

"very nice stay "

"Friendly!"

"My stay was great, I would definitelystay here again. The hotel is in a great location. The Front desk staff had excellent customer service and were very friendly. The housekeeping staff was also very nice and professional. "

"Lots of onstreet parking was available right by the entrance. The place was clean and very quiet. My husband missed having a tv in the room but it was so roomy and pretty. The shared bathroom still felt private and secure. "