Raleigh Hotel Guide - Shelley Lake Park hotels in Raleigh, United States of America.

"Room was recently renovated "

"No breakfast, bathroom had mildew "

"Extended stay hotel . Given 2 keys only one worked even after going back to main desk .Roaches , no WiFi conveniently no website or paper documentation of $100 deposit . Rooms numbered in odd and even along building no clear direction , no ice machines , no blankets on beds . To top it off smoke detectors on campus went off at 549am then off about 10min later . No announcements or communication from desk.Went to check out at 7am met another guest in the lobby making coffee and he stated that when he arrived he saw no hotel staff on grounds . Only a dish was sitting there on the counter to collect room keys . Now what kinda process is that ? What’s keeping someone from taking my key and damaging my room after I leave ? And then I get charged that $100 deposit !!?? Terrible policy !"

"I’ll start with the positives: the bed linens were crisp and clean and the beds were reasonably comfortable. The shower was clean. Water was hot. Otherwise, this place is in rough shape. It looks fine from the outside, but inside everything feels dated and run down. Dirty carpets in common areas, pot smoke smell in the hallway, stale tobacco smell and sticky carpets in the room, toilet bowl hadn’t been scrubbed, no towel racks to dry used towels, towels had hair on them. Brown splatter on the wall and baseboard in the bathroom. Terrible lighting: lamps that didn’t work, harsh fluorescent light in the bathroom, bed lamps held together with black electrical tape. Pool full of brown water. Tried to get M&Ms from vending machine and the package was soggy with condensation - drinks and snacks are all in the same machine. The overall vibe here is “we don’t care,” as if management has just given up. Family members stayed here years ago and it was a nice place, but things have clearly changed. We saw several other guests complaining at the front desk about various things, and some even said they were checking out and requested a refund. We stuck it out since we were only there for 2 nights and didn’t spend much time in the hotel, but we will never stay here again. I’d recommend that people spend a little extra money if they can and head to the Residence Inn or Courtyard Marriott just a few doors down. You’ll be glad you did."

"I’ve never stayed in a RRI before and will never again. Was way overcharged due to high demand for graduations. Bare bones accommodations. Shower water pressure poor, everything to do with the bed was not much better than a cot, and the place smelled. Asked for two more pillows and was told that I could have one. Other hotels in the same vicinity and they looked nice and inviting. When I pulled up to the RRI I realized I was in the one hotel in the area that is in need of a major renovation. I would not recommend this place. "

"Staff and rooms were up to par the breakfast was standrad,but good and fresh overall a 9 would stay there again for it felt safe and great location. Erick the desk supervisor was soo nice the whole staff that I encountered with was great 👍 👌"

"Was hard to find parking in the evening but felt safe "

"breakfast was standard, happy hour was good, snacks in the roo. were a good touch "

"Everything was smooth and clean "