Minibar, in-room safe, desk, blackout curtains

Reviews of Holiday Inn Express Shenyang Tawan, an IHG Hotel

3.5 out of 5
Holiday Inn Express Shenyang Tawan, an IHG Hotel
No. 85 12 Kunshan West Road, Shenyang, Liaoning

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

7.6/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Amenities
Cleaning staff need to use clean cloth to clean bathrooms. When finished cleaning my bathroom smells like pee. I think you need to be the first in the morning. I was late in the afternoon. Also if you want good internet do not go here. You seem to drop internet connection every 4 minutes. So fustrating. I'll go another place just for that.
Stayed 9 nights in Dec 2018

4/10 Poor

Steve, Hamilton

Disliked: Staff & service, property conditions & facilities, room comfort
No customer service. Do not stay at any holiday In
If you like to wake up at 1 am every day because the room was so hot. 22-23 degrees every night. I think they turn off air conditioning to save money. Asked 5 times and was told they would look at. Wouldn't give me another room. Made my trip stay disappointing. Windows so dirty not cleaned in years. Find a different hotel. Not luck here. Good luck
Stayed 13 nights in Jun 2018

8/10 Good

kyunggun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

kyunggun

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

moqi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一次不错的商旅
很舒适很满意
Stayed 2 nights in Nov 2017