San Juan Hotel Guide - Sheraton Casino hotels in San Juan, Puerto Rico.

"Great view and our Stephanie B was excellent with housekeeping and keeping our room immaculate. The front desk ladies were excellent too and unfortunately forgot to get their names. One lady was so lovely to our 4 year old son, she went to get bandaids for him, got him blank papers, colouring books. Amazing. Also great credit to the security team, the lady who found our sons blue croc when housekeeping had mistakenly taken it with the bedsheet change. One line individual was not helpful at the front desk and it's only after we requested compensation that something was gone by the security team. Overall however everyone was lovely💛. From the pool guys to the cafe staff they made our stay amazing. "

"Everything was great except the room had a weird smell. Not intolerable, just odd."

"Love it "

"The room was clean. The staff was helpful and friendly."

"Good location. Satisfactory amenities. Nice room. The only complaint was the construction noise in the street in front of our balcony."

"Great staff and clean rooms! "

"Room neat , loved the pool , cleaners come daily , the water is so warmmmm"

"Room was clean and comfortable. Staff was great and accommodating."

"Hotel staff was incredible. Great little boutique hotel close to a lot of things. Breakfast was great with good variety. I would recommend this hotel."