Omi Hotel Guide - Shinano Kangetsuen hotels in Omi, Japan.

"We had a lovely stay at the property. Kimmi was extremely attentive. Dietary requirements were catered for with the host going above and beyond. The property is very quiet, there is only one property for overnight stays. Therefore you will be the only guests at the property."

"Very nice stay. "

"Great stay! Large room. Breakfast and lunch were an amazing experience. "

"Great stay, lovely staff and wonderful breakfast ! "

"This place is so authentic. It was a true gem of a Japanese experience for our family. We loved everything about it: hospitality, clean rooms, beautiful views, natural spring style onsens… Highly recommend!"

"台湾出身のフロントの方が、とても流暢な日本語で対応してくれて、まずは気持ち良かったです。 部屋も古いながら、綺麗に保たれており、広くて滞在し易かった。 次の日の朝食バイキングも種類が多く、とても美味しかった。 メインのお風呂は最高でした．また、是非来たいと思いました。"

"The staff were amazing! The breakfast was so good and we were looking forward to it every morning. Overall great service , probably the best hotel service I’ve received! I’m looking forward to my next stay! - Aldrin and Family"

"The hotel is old and worn down. The common areas don't look like they've been updated in decades.There are few facilities and it is very poor value for money."

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "

"Great spot away from the busy Tokyo area. The rooms and the hotel is special in its own way and has a lot of character. Felt like being in my grandparents home. Really enjoyed staying here and it made it incredibly easy to walk to and from the train station to get bus tickets. Would definitely tell friends to stay here in the future. "

"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."

"旅館の方はとても感じが良くて、仲居さんが明るい素敵な女性でした。お風呂も清潔でゆったり浸ることが出来ました。老夫婦にとっては居心地よい旅館でした。有難うございます。"

"Good for a short stay."

"Location of property is convenient to everything you need to enjoy your vacation. "

"Respect for staff response"

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "

"親切、丁寧な対応でした。 バイキングのお料理の品数も多く満足です。"

"レストランは研修中？の女性が、動き、声かけ、気付きが抜群に良かった。男性陣がもっと全体に目を向けないと研修中の女性の動きがよいだけに負荷がかかりすぎてると思う。ドリンクオーダーもテーブルにベルもないしわざわざ注文を伝えにレジまで行く有様。 夜のコンサート企画は素晴らしい演奏で聴き応えがありました。"