Hoshino Resorts KAI Poroto

Property class: 4

Choose dates to view prices

Located close to Upopoy National Ainu Museum and Park, Hoshino Resorts KAI Poroto provides free Japanese breakfast and an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
The current price is €432
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Western-style Room TA3, Non Smoking

A modern living room with a large window, a flat-screen TV, and a wooden accent wall.

Western-style Room TA3, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Western-style Room FA4, Non Smoking

A modern living room with a large window overlooking a lake, a gray sectional sofa, and a small table with a cup.

Western-style Room FA4, Non Smoking

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Western-style Room with Outdoor Bath RA3, Non Smoking

A modern room with a large window overlooking a lake, a dining area with a table and chairs, and a kitchen area with a counter and chairs.

Western-style Room with Outdoor Bath RA3, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese-style Suite with Outdoor Bath RB2, Non Smoking

A modern living room with a large window, a sofa, a coffee table, and a TV.

Japanese-style Suite with Outdoor Bath RB2, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Shiraoi is home to Hoshino Resorts KAI Poroto. Enjoy an event or a match at Daiwa House Premist Dome, and consider making time for Rusutsu Resort—a top attraction that's not to be missed. Visit our Shiraoi travel guide
Map
1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902

What's nearby

  • A wooden bridge leading to a geothermal area with steam rising from the ground and a forested hillside in the background.
    Jigokudani
    38 min drive - 31.1 km
  • Upopoy National Ainu Museum and Park
    1 min walk - 0.2 km
  • Lake Poroto
    6 min walk - 0.6 km
  • Shiraoi Tourist Information Center
    9 min walk - 0.8 km
  • Lake Shikotsu
    36 min drive - 39.3 km

Getting around

  • Noboribetsu Station
    26 min drive
  • New Chitose Airport (CTS)
    41 min drive

Restaurants

  • マザーズ よこすと食堂
    2 min drive
  • 白老たまごの里マザーズ たまご館
    2 min drive
  • 輪果
    8 min drive
  • 天野ファミリーファーム
    5 min drive
  • surya（スーリヤ）白老店
    12 min walk

About this property

Hoshino Resorts KAI Poroto

  • Upscale ryokan near Upopoy National Ainu Museum and Park
  • Hoshino Resorts KAI Poroto provides amenities, such as free Japanese breakfast and an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Coffee/tea in reception, smoke-free property and a lift
    • A 24-hour front desk
  • Room features
  • All guest rooms at Hoshino Resorts KAI Poroto offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Toilets with electronic bidets, free toiletries and hairdryers
    • Flat-screen TVs with digital channels
    • Mini fridges and heating

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Frequently asked questions

Is Hoshino Resorts KAI Poroto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hoshino Resorts KAI Poroto?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Hoshino Resorts KAI Poroto on 18 Nov 2026 start from €432, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hoshino Resorts KAI Poroto?

Self-parking is free at this property.

What time is check-in at Hoshino Resorts KAI Poroto?

Check-in start time: 2:30 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hoshino Resorts KAI Poroto?

Checkout is at 11:00 AM.

Where is Hoshino Resorts KAI Poroto located?

Situated in Shiraoi, this ryokan is steps from Upopoy National Ainu Museum and Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hoshino Resorts KAI Poroto Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 119 out of 157 reviews
Rating 8 - Good. 31 out of 157 reviews
Rating 6 - Okay. 4 out of 157 reviews
Rating 4 - Poor. 1 out of 157 reviews
Rating 2 - Terrible. 2 out of 157 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but incredibly tranquil and well maintained. The room with the private onsen was well worth the money. Incredibly kind and accommodating staff
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff and serene environment. A good respite
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I could stay for a whole week. The rooms are awesome. The views are unbeatable, the onsen is wonderful, and the staff is the best of the best. Thanks, Tristan, and everyone else who helped during my stay 😊
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The half board Japanese meals were one of the best we have had. The onsen was fabulous, especially the outdoor part. Though I should have been mindful that the one called O was opened to public during certain hours. It was a bit crowded during those times. All in all, a lovely stay !
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, harmonious with fantastic view. Very courteous staff. It was a top quality stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was beautiful and peaceful and very calming. The onsen felt realy nice and rejuvenating after our snowboarding crash course. They also had dryers in the hotels for snowboards and boots and where more than happy to turn it on for us.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staffs
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff. Very attentive and caring.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and relaxing environment.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and environment
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very kind and professional. The lake view was the best.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazibg onsen and private bath in room with largw windows and pond& lake views. Very private withbexcellent meals.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan Gems

Incredible staff and an incredible room with private onsen
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Food is good. Room is nice.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Two words: the view!! It was one of the best resort we’ve stayed in. An easy 8 minute walk from the train station or 5 min taxi ride. Located next to the Ainu museum. The staff were friendly and super hospitable. When we got there we were assigned a hostess would gave us a tour of the resort and amenities. The outside livable onsen was amazing, relaxing, and had the most beautiful views of the lake and mountains. The insider onsen was nice but it is open to the public so I only went once. But the best was the onsen bath in the room, but warming it is extremely hot like boiling water lol but once you open the window it’s much more pleasant.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The friendly staff, their service is outstanding. There is a dedicated person who welcome you, carry your bags, give you a tour of the facility and the room. The room is clean and comfortable, great amenities, the only thing that I do not like is they blast the heater to high, even with lowering the temperature, it is still very hot. The room came with dinner and breakfast. I did not tell them in advance that my husband is allergic to diary, So there have no time to amend the menu for dinner. But for the breakfast, they were able to substitute all dishes with diary with alternatives. Service is excellent and over and above.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most gorgeous time at this beautiful ryokan/onsen/resort. The setting is so calm and luxurious – I’ll never forget sitting in the (huge) window of our room in the evening and morning, watching the birdlife over the pond and river, with the snowy mountains in the distance. The outdoor onsen is especially spectacular in the early mornings and late nights, and we appreciated that even at 'busy' times during our stay there were only a handful of other people at most in the onsen. It was also lovely to have information for those new to onsen, so everyone felt welcome and comfortable, and a recommended 'itinerary' for a one-night stay, acknowledging that many (like us) would only have a short time here. Dinner and breakfast were both stunning in the traditional ryokan style, with lovely sake and wine on offer in the evening. The hotel is clearly able to accomodate a large number of guests but is cleverly laid out (as is the dining room) to make it feel very intimate and private for each guest. It’s such a special and calm place, and one I’ll always think of very fondly! (PS. You can access the National Ainu Museum by foot via the hotel car park, or it’s a very quick drive next door. We visited after checking out — not to be missed!)
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsen is extraordinary, and the meals are great
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing stay
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, high quality food, onsen was amazing.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place to stay.

This is an absolutely outstanding place. Unique, gorgeous architecture, top quality.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The onsen is excellent
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very spacious and nice, design and ambience are so great. It will be better if it can offer upgrade option for dinner, and offer transfer service to JR station.
Stayed 1 night in Dec 2025