Shiraoi Hotels

"Super location - loved getting off the plane and going directly to the hotel - super clean and staff was great"

"The amenities and breakfast were great and the kaiseki meal was amazing. Would definitely recommend staying here. The surrounding town is great and has dining options as well. "

"Was great experience to stay at Westin Rusutsu Resort. Perfect accommodation, and excellent service. Food is good at restaurant and massage was amazing. "

"Thoroughly enjoyed my stay here for 2 nights. The benefit of being able to wear just socks and walk throughout the hotel is amazing. Being able to use a private onsen on the first floor and in your room is very nice. While food is good, I wouldn't call it great. It's multi-course but always has a hotpot round and you can order extra dishes if you are hungry. If you stay for 2 nights, you can choose your next night's main dish but it's also hotpot style main. Wouldn't recommend staying for food but everything else is fantastic and worthy of 2 nights stay."

"Convenient, comfortable, no complaints "

"This hotel is was amazing, just walking into the lobby was an awe inspiring moment for an airport hotel. Rooms were impeccable and onsen was amazing to relax"

"服務人員"

"Staff hospitality and stunning lake Toya view from the room. These are amazing!"

"The baths are excellent. The communal places in the building are very spacious. Lovely place to relax ."