Charlotte Hotel Guide - Shoppes at University Place hotels in Charlotte, United States of America.

"This hotel was okay for a quick stay. It was clean but not many available amenities. The staff was friendly. The elevator did not work and didn't get a chance to check out the breakfast."

"Love this hotel, great breakfast and happy hour. The rooms however started to show a little bit of ages."

"The housekeeping is not daily but every other day."

"My daughter and I really enjoyed our stay! The staff was extremely nice and helpful. Pulling into the property was difficult because there were so many cars for valet parking, but the gentleman who were "

"This wasn't one of my best stays at a Hilton affiliated hotel. Good thing I was only there one night. The bed was hard and worn out, they need to be replaced. Only one of the two elevators were operating which made wait times longer. The breakfast bar was very limited. Overall, the staff were friendly and pleasant. "

"Awesome place with great hosts"

"breakfast items were fresh and hot, hotel is in a safe location and parking is secure"

"Everything was great and location was perfect."

"The hotel is old and poorly maintained. It is in need of an update and a deep clean. First, only one elevator was functioning and the remaining elevator took a very long time to arrive. I used the stairs for most of my stay as did other guest. The carpet in my room was stained and the leather covering on the desk chair was badly damaged and torn. There was hair on the floor of the restroom. The furniture was scratched and damaged. The bed was hard and made noise when you sat on it, as if the box spring was cheap or worn. The breakfast was horrible. When I went down, most of the customers were begging for the food to be refilled. The options were limited, there was gravy, biscuits, scrambled eggs, and sausage. One of the waffle makers was broken, so there was a long line at the one functioning waffle machine. I was able to get a spoon full of eggs and two sausages. There were remnants of back on in the same pan as the sausage, which means at some point there was bacon, but I didn't get any. The drink options were also horrible, it was basically flavored water or apple juice. This was the worst hotel stay that I have had in a very long time. The only bright spot was that the employees were nice. "