Okura Hotels & Resorts hotels in Shutoken, Japan

"Friendly and English speaking staff were very helpful, buffet breakfast simple but filling, shuttle bus to and from the airport a great plus and check out a breeze. If you’re staying there for awhile and you want to eat out you can ride the shuttle to the airport and there are a lot of restaurants in Terminals 1 (4th & 5th floors) and 2 (4th floor) to choose from."

"Good location but dingy just outside the front with a bunch of homeless people. lacking in amenities ( gym , spa , business center , dining options) most functions are self service which are missing the human touch in my opinion. Room was comfortable but Could be better "

"close to subway stations; onsite convenience store has some delicious food; staff are welcoming and very professional. Strongly recommend. "

"Excellent service. Loved the lounge access. Perfect location close to the train, restaurants and shopping "

"24 hr easy check in and check out process. Bus shuttle available on a scheduled round the clock basis. Excellent Japanese breakfast buffet. Convenient 24hr Lawson convenient store within the lobby. Superb laundry facility. Wonderful robes and toiletries in the lobby. The highest ranking in cleanliness and Amazing attention to detail! "

"I booked to be near to the Tokyo Marathon starting line, it was just 5 minutes away. I like the location, nice staff, very clean, and good food for dinner. "

"Everything fantastic but the fact you had to pay to access the pool was a let down "

"Great location. Across from train station. So much to do at hotel. Only issue was we thought we had paid for breakfast. Ended up being over $50 a day fo two people. Recommend checking in advance "

"Front desk staff were helpful and assisted us with self check in. We sent suitcases ahead and they were waiting for us in our assigned room. Room was clean and shower was hot. It’s the only hotel of our trip that did not have a smart tv with Netflix, Prime nor You Tube. Bed and pillow were quite firm and the comfort double room was spacious with separate desk, bench, side table & chair. You can bring an airport luggage cart to your room to load up suitcases and roll directly to departures at Terminal 3. Self check out was quick. Desk staff will hold bags after check out if you have a late flight and want to explore Haneda Garden. We would consider staying here again."