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Reviews of Super 8 by Wyndham Sicamous

2 out of 5
Super 8 by Wyndham Sicamous
1120 Riverside Ave, Sicamous, BC

Reviews

7.4

Good

Rating 10 - Excellent. 177 out of 855 reviews" "
Rating 8 - Good. 357 out of 855 reviews" "
Rating 6 - Okay. 191 out of 855 reviews" "
Rating 4 - Poor. 89 out of 855 reviews" "
Rating 2 - Terrible. 41 out of 855 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Duane

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff were very friendly. Parking was limited when the neighbouring restaurant was busy. They share the parking lot
Stayed 2 nights in May 2024

6/10 Okay

Jeffrey

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Old property. Needs a big upgrade
Stayed 2 nights in May 2024
Response from Karan on 27 May 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. You should have told this to the front desk staff so they could change your room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Room was clean. Would stay there again
Stayed 1 night in May 2024
Response from Karan on 27 May 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. I am really sorry, if you do not receive the amount yet. We already refunded the amount of one night, but I will re-check it again. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Joonho

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfotable to us!
Stayed 1 night in May 2024
Response from Karan on 21 May 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. You should have told this to the front desk staff so they could change your room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Fran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelt clean when we walked into our room. Motel style. I have no complaints.
Stayed 1 night in May 2024
Response from Karan on 21 May 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. You should have told this to the front desk staff so they could change your room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

M E

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Karan on 16 May 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. You should have told this to the front desk staff so they could change your room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Mark

Travelled with partner
Great location good pub and restaurants close enough to walk easy access to public beaches A bit of updating would go along way
Stayed 1 night in May 2024
Response from Karan on 16 May 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. You should have told this to the front desk staff so they could change your room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Cindy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were in was absolutely disgusting, we had to sleep on top of the sheets because the mattresses looked moldy. It was sooo loud as the neighbours beside us had kids and you could hear them through the walls. Last but not least, my socks were black after just a few hours in the room from the floors never being washed. Will NEVER be staying here again.
Stayed 1 night in May 2024
Response from Karan on 16 May 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. You should have told this to the front desk staff so they could change your room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Karan on 16 May 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. You should have told this to the front desk staff so they could change your room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Mark

Travelled with partner
Great location good pub and restaurants close enough to walk easy access to public beaches A bit of updating would go along way
Stayed 1 night in May 2024
Response from Arjun on 9 May 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. You should have told this to the front desk staff so they could change your room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

janet

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The price was right and it suited our needs.
Stayed 3 nights in Apr 2024
Response from Karan on 27 Apr 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. You should have told this to the front desk staff so they could change your room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

4/10 Poor

Kylie

Travelled with pets, Travelled with partner
Disliked: Cleanliness
Room smelled horrible. Not great for dogs, no grassy area of outdoor garbage
Stayed 1 night in Apr 2024
Response from Karan on 23 Apr 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. You should have told this to the front desk staff so they could change your room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with local recommendations
Stayed 1 night in Apr 2024
Response from Karan on 20 Apr 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Lance

Just fine.
Stayed 1 night in Apr 2024
Response from Karan on 20 Apr 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Gary

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Apr 2024
Response from Karan on 19 Apr 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. You should have told this to the front desk staff so they could change your room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. The staff was pleasant and they were accommodating, a bit hard to understand but nice.
Stayed 1 night in Apr 2024
Response from Karan on 13 Apr 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 Terrible

James, Grovedale

Travelled with partner
Disliked: Staff & service, amenities
Was charged for a day we did not stay. Then told we would get refunded and have not yet. Behind and around the hotel has old metal, broken pallets and very dirty!
Stayed 3 nights in Apr 2024
Response from Karan on 18 Apr 2024
sorry for inconvenience. We were definitely refunded the money on your credit card. I cross-checked my account, it is showing no hold of any amount.

10/10 Excellent

Ravinder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff good service
Stayed 1 night in Apr 2024
Response from Karan on 13 Apr 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Karan on 8 Apr 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

susan

Travelled with partner
Overall everything is very good, clean and lots of hot water. We had a suite and was very nice to have a separate bedroom
Stayed 4 nights in Mar 2024
Response from Karan on 5 Apr 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Jonas

Travelled with family and small children
Liked: Staff & service
Good price for some rest
Stayed 1 night in Mar 2024
Response from Karan on 31 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Anand

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome . customer service.
Stayed 1 night in Mar 2024
Response from Karan on 30 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Antony

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, off the main road. Close to all local amenities!
Stayed 1 night in Mar 2024
Response from Karan on 30 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great experience. A little dated, but very clean.
Stayed 1 night in Mar 2024
Response from Karan on 25 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. We had to leave early because of an emergency. Was hoping to get a refund for one night. But didn’t. It is what it is.
Stayed 4 nights in Mar 2024
Response from Karan on 25 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. I am really sorry, if you do not receive the amount yet.We already refunded the amount of one night, but I will re-check it again. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Michael

Travelled with family
The beds were not made. There was dirt and hairballs on the floor. Disgusting
Stayed 1 night in Mar 2024
Response from Karan on 21 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. You should have told this to the front desk staff so they could change your room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and quiet. The manager was very friendly and welcoming. This motel is where we stay in Sicamous—and we will return.
Stayed 2 nights in Mar 2024
Response from Karan on 21 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future

4/10 Poor

Grant

Disliked: Property conditions & facilities
Heat in the room. Cold when we got there. Then couldn't turn the heat down.
Stayed 1 night in Mar 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
We overnighted early in March, the off-season here. The beds were comfortable. Our room was very clean, and very quiet. The staff were friendly and helpful. The tavern at the end of the parking lot has good food and friendly service. The townsite is walkable. Our visit was short, but very nice.
Stayed 1 night in Mar 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was relatively clean dor a messy time of year. Staff was real friendly. Liked the comp breakfast. Price was excellent. I will definitely be back!
Stayed 1 night in Mar 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Chad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is brutal and check in was worse
Stayed 1 night in Mar 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Scott

Stayed 3 nights in Mar 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service even in the off season!
Stayed 1 night in Mar 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Mark

!
Stayed 1 night in Feb 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Carrie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the beds were super comfortable. The breakfast was ok but it was nice that they had alot of healthy choices.
Stayed 1 night in Feb 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Timothy Brandon

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Great with dogs. Enjoyed our stay
Stayed 1 night in Feb 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Shannon

Travelled with family
Liked: Staff & service, amenities
Very nice staff. Property is old and needs updating but it seemed reasonably clean. It’s cheap and fine for a quick stay.
Stayed 1 night in Feb 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Rennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed before and not impressed. This stay was completely different. As floor was not rug we tracked in dirt. Should have a mat at the door to wipe shoes before entering room. only complaint we have. Will stay there again. Friendly, clean with light breakfast.
Stayed 1 night in Feb 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

William

Stayed 1 night in Feb 2024
Response from Karan on 21 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feb. 15, 2024 spent one night here. The room was nice, the staff were pleasant. Enjoyed the “Superstart Breakfast” that provided a nice variety to choose from. An enjoyable stay. Would certainly stay again!
Stayed 1 night in Feb 2024
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Karan on 29 Jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Riley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodating staff, great location.
Stayed 4 nights in Jan 2024
Response from Karan on 27 Jan 2024
Thanks for your feedback!

4/10 Poor

Preechaya

Travelled with partner
Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Karan on 3 Feb 2024
hank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Fidan

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Karan on 21 Jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. I had accidentally booked 2 rooms and the hotel absolutely refused to refund. Terrible customer service to deal with
Stayed 1 night in Dec 2023
Response from Karan on 14 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in. Upon getting ready for bed, i pulled the covers back and discovered multiple stains on the sheet... I took photos, and went to the front desk. I told the worker that there was stains and i wanted a new room. He proceeded to tell me they werent stains and the sheets where clean. I said no, and showed him the photos. He again told me, no, the sheets are clean even with the stains. I said no. I didnt want to sleep there and expected a new room. It wasnt until i said i would post the photos, that he agreed to move us... I will never stay here again..
Stayed 1 night in Dec 2023
Response from Karan on 21 Jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Ivan

Stayed 1 night in Dec 2023
Response from Karan on 21 Jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We accidentally booked two rooms and the hotel could have refunded but wouldn’t. Not understating all. The hotel wasn’t full. We have stayed here many times. Never again. Poor customer service
Stayed 1 night in Dec 2023
Response from Karan on 21 Jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sicamous. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.