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"Room clean, food good, staff friendly, only issue air conditioning wasnt working . Informed staff fan placed in room, however room still uncomfortably warm"

"I always enjoy my stays at The Grand, and have visited annually for 16 years. The pool is fantastic and the ambience lovely. Great bar in wonderful setting with views of the bay, and reasonable prices for drinks. Breakfast is good and tasty, but I have never liked the marmalade, far too sweet and sickly, and I wish they could provide sourdough in this day and age. Rooms are clean and comfortable but found hot during my recent stay, and you cannot turn off the heated towel rail in the bathroom. The main thing which lets the hotel down is the reception staff. It is the same year after year. You can be overcharged, if not on the ball, and even though I sent an email explaining about my two bookings and who would be in each room (and received an affirmative response), there was utter confusion on arrival and departure, and we witnessed other guests experiering similar issues. They were blaming the new system, but it has been the same story at reception for years. If only they would get an efficient reception manager to sort them out, I could then give five stars."

"Breakfast was fresh and self serving. AC didn't seem to work in the room, but it wasn't need anyway. "

"Speedy check in, very friendly staff, great room and a superb breakfast!"

"Had a small single….did what It said…. Vey compact, clean. Staff very helpful. Super central to town"

"Very nice hotel"

"Very polite and helpful staff. Room had everything we needed and was very close to beach and places to eat. Very easy check in/ out and delicious breakfast"

"Breakfast was excellent. Pleasant welcoming staff. Supper also good. "

"Good clean hotel with parking and a good location"