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Reviews of Holiday Inn Express Hotel & Suites Silver Springs - Ocala, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Silver Springs - Ocala, an IHG Hotel
5360 E Silver Springs Blvd, Silver Springs, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1002 reviews" "
Rating 8 - Good. 232 out of 1002 reviews" "
Rating 6 - Okay. 47 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very good with this hotel, staff was excellent, room was very clean, breakfast was great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff!!!!!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is spacious, clean and bathroom is updated
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised! Dark shades, good breakfast, helpful staff, quiet. I'd stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

Kristina, East Providence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff was very sweet. Would definitely stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Robert, Tampa

Stayed 2 nights in Mar 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel are awesome. Beds room very clean and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees greeted us with a smile and was really nice.
Stayed 1 night in Mar 2024

6/10 Okay

Cora

Liked: Cleanliness, staff & service
Don’t stay in room 312! The elevator is attached to the wall and SO noisy! Plus there’s a smoke detector going off in need of repair (it’s beeping) Gym is tiny, there are 2 treadmills and a sit bike. Pool looks nice but it’s been raining The gal who checked me in was very nice and chatty, got me a fork for my salad I ordered out from a local pizza shop. Salad was rotten unfortunately Rooms clean, beds are comfy Noisy outside road if you’re a light sleeper Breakfast was super basic, but there’s warm cinnamon rolls and a pancake maker !!

10/10 Excellent

Teresa R

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel & property.
Stayed 1 night in Mar 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice room was clean breakfast was good. No complaints
Stayed 6 nights in Mar 2024

2/10 Terrible

reginald

Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie, Temple

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connie was very informative and helpful
Stayed 3 nights in Feb 2024

10/10 Excellent

Kevin

Stayed 1 night in Mar 2024

10/10 Excellent

Guangfu

Stayed 1 night in Mar 2024

4/10 Poor

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a nice stay. We arrived after 8pm. Lady who checked us in wasn’t the friendliest of people for first impressions! But the rest of morning staff made up for this! Alice, the lady in charge of breakfast was amazing and check out ladies are very pleasant
Stayed 1 night in Mar 2024

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Kathleen

Travelled with partner
Everything was good
Stayed 1 night in Mar 2024

8/10 Good

Darwin

Stayed 7 nights in Feb 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and a cooked breakfast.
Stayed 1 night in Mar 2024

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities
We Were So Disappointed ! Police in and Out ! Flooding on second floor ! Huge Dogs ! Pool was Not Heated They Lied ! Didn’t Have Fresh Towels Replaced Until 4pm ! TV Didn’t Work Properly !
Stayed 2 nights in Feb 2024

6/10 Okay

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel room, staff, etc were great, but I can only give 3 stars because they charged my card that I was told would not be charged (there was free cancelation)with the entire amount. I was told it was bse the property was full. I won't stay here again because of this.
Stayed 3 nights in Feb 2024

10/10 Excellent

Christina

Stayed 1 night in Feb 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Sue

Stayed 5 nights in Jan 2024

10/10 Excellent

RoseMarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Loved it, friendly staff, very comfortable, clean and the breakfast was delicious
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Bed bug found in the bed
Stayed 1 night in Jan 2024

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Staff is very friendly and accommodating.
Stayed 2 nights in Jan 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ned

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all the way
Stayed 4 nights in Jan 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is extremely kind and friendly. The facility and the rooms were excellent. Breakfast was perfect!
Stayed 1 night in Jan 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Not nearly enough light at the bathroom mirror. Otherwise everything was fine.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff very nice
Stayed 1 night in Jan 2024

8/10 Good

Seong chan

Stayed 1 night in Jan 2024

8/10 Good

Bei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Make sure to pack your earplug or ask the front desk for a pair. You are going to need those.
Stayed 1 night in Jan 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing very nice. The worker was extremely helpful and kept everything going smoothly. Beds were comfy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Junjun

Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very clean and well-kept property. Room was comfortable, staff was efficient and courteous, and breakfast was great!
Stayed 1 night in Jan 2024

10/10 Excellent

Brianna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nora, Huntsville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located less than a mile from the Glass Bottom Boats of Silver Springs State Park and on a major thoroughfare that easily leads to wherever one may be going. The hotel itself is set back off the busy road, and, therefore a minimum of traffic noise. The hot breakfast is good and filling. The staff were very pleasant, especially the breakfast bar workers.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Leighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

trey

Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast!Nice staff
Stayed 1 night in Dec 2023

6/10 Okay

Thomas

Stayed 1 night in Dec 2023