2/10 Terrible
Lidia
27 Apr 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
"NOT SANITATION"
In the amenities indicates: housekeeping is included, which means it must be clean, but at front at check in the woman said they don't do housekeeping on a daily basis, even though I prefer not to be bothered with daily housekeeping, I expect at the time to chek in a room to be presentable and clean, since I made reservations one week in advance, but I was given an extremely dirty and smelly room with urine all over the floor, tried to used the towels to clean it but it wasn't enough, call the office, and the woman came and sprayed something to minimize the smell but didn't clean it and the floors became sticky, I had to used more towels to clean it myself, the bedding were not changed and were dirty with very visible body fluids, hairs and dirt, it was not the best experience; I understand it's not like a 5 stars hotel, but sanitation must be a requirement, for lodgings health and safety, at least at the time to chek in and never present a room with such unhealthy and unacceptable environment like it was the day I checked in, I had to tip the woman for coming in to sprayed, tip for bringing towels, tips for bringing clean sheets, but do it myself, then if I needed more towels or even toilet tissue, I had to come down stairs to the office to get it myself. It was a horrible situation, at first I didn't wanted to stay, but then, I thought I don't have enough money to check in another motel or a hotel, and I am in the middle of nowhere.
Lidia
Stayed 5 nights in Apr 2024