Hotel Bencoolen @ Bencoolen Street

3.0 star property
Hotel with free parking, a short walk to Bugis Street Shopping District

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Photo gallery for Hotel Bencoolen @ Bencoolen Street

Property entrance
Creator video
Superior Double Room
Lobby
Interior
Just steps from Bugis Street Shopping District, Hotel Bencoolen @ Bencoolen Street offers a peaceful retreat. Enjoy the outdoor pool with sun loungers, spa tub, and gym. Convenient dry cleaning, luggage storage, and concierge services are available.

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry
  • Hot tub

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hydromassage showerhead
Hairdryer
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hydromassage showerhead
Hairdryer
Electric kettle
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hydromassage showerhead
Hairdryer
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hydromassage showerhead
Hairdryer
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Triple Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hydromassage showerhead
Hairdryer
Electric kettle
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About the area

Located in Bencoolen, a neighbourhood in Singapore, Hotel Bencoolen @ Bencoolen Street is near a metro station. Bugis Street Shopping District and Orchard Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Merlion and East Coast Park. Looking to enjoy an event or a game? See what's going on at Marina Bay Street Circuit or Singapore National Stadium.
Map
47 Bencoolen Street, Singapore, 189626

What's nearby

  • Bugis Street Shopping District - 3 min walk - 0.3 km
  • Orchard Road - 17 min walk - 1.4 km
  • Mustafa Centre - 17 min walk - 1.5 km
  • Marina Bay Sands Skypark - 3 min drive - 2.3 km
  • Marina Bay Sands Casino - 3 min drive - 2.6 km

Getting around

  • Bencoolen Station - 2 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore (XSP-Seletar) - 22 min drive

Restaurants

  • ‪Le Bistrot de L'olive - ‬1 min walk
  • ‪Putra Minang @ Bencoolen - ‬1 min walk
  • ‪Yuugo Cafe - ‬1 min walk
  • ‪Mama Diam 妈妈店 - ‬2 min walk
  • ‪Lou Shang 楼上 - ‬3 min walk

About this property

Hotel Bencoolen @ Bencoolen Street

Hotel near Bugis Street Shopping District
Close to Suntec City and Mustafa Centre, Hotel Bencoolen @ Bencoolen Street provides dry cleaning/laundry services, a bar and a gym. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at LOBBY CAFÉ, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • A porter/bellboy, luggage storage and a front desk safe
  • Smoke-free property, a 24-hour front desk and tour/ticket information
Room features
All 84 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and baths or showers
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY CAFÉ

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Bencoolen
Bencoolen Hotel
Bencoolen Singapore
Hotel Bencoolen
Hotel Bencoolen Singapore
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
Bencoolen Hotel Singapore
Hotel Bencoolen - Street Singapore
Bencoolen @ Bencoolen Street
Hotel Bencoolen @ Bencoolen Street Singapore

Frequently asked questions

Does Hotel Bencoolen @ Bencoolen Street have a pool?

Yes, this property has an outdoor pool.

How much is parking at Hotel Bencoolen @ Bencoolen Street ?

Self-parking is free at this property.

What time is check-in at Hotel Bencoolen @ Bencoolen Street ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Bencoolen @ Bencoolen Street ?

Checkout is at noon.

Where is Hotel Bencoolen @ Bencoolen Street located?

Located in Bencoolen, this hotel is within a 5-minute walk of Singapore Management University and Bugis Street Shopping District. Orchard Road and Mustafa Centre are also within 1 mile (2 km). Bencoolen Station and Bras Basah Station are within a 5-minute walk.

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Hotel Bencoolen @ Bencoolen Street Reviews

Reviews

6.8
Rating 10 - Excellent. 93 out of 735 reviews
Rating 8 - Good. 272 out of 735 reviews
Rating 6 - Okay. 230 out of 735 reviews
Rating 4 - Poor. 88 out of 735 reviews
Rating 2 - Terrible. 52 out of 735 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Petra Yli-Kovero

Disliked: Cleanliness, property conditions & facilities, room comfort
Sijanti on toimiva. Ok valinta silloin, kun tarvitset vain paikan yöpyä keskustassa.
Stayed 2 nights in Jan 2025

8/10 Good

soegeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very convenient
Stayed 6 nights in May 2024

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Hotel situado en el corazon de Singapur, agradable y cómodo
Stayed 2 nights in Jul 2024

8/10 Good

MAMI

バス停が近く、便利な立地でした。
Stayed 1 night in Aug 2024

8/10 Good

Van John

Liked: Cleanliness, staff & service
Its ok hotel for the price.
Stayed 7 nights in Feb 2023

4/10 Poor

Takeshi

Disliked: Cleanliness, property conditions & facilities
海外のホテルに行くと日本のホテルってコスパ良いなと感じます。 一人で泊まるなら、また利用したいと思いますが、家族とならもう少しお金かけます。
Stayed 3 nights in Aug 2024

6/10 Okay

Marion

Disliked: Property conditions & facilities
I thought the property needs a bit of a spruce up, there was mold on our walls. Location was great and very quiet, near mrt stations.
Stayed 5 nights in Feb 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location to public transport is fantastic. Swimming pool was a disappointment.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeffrey Gin Nai

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient with MRT station nearby. Many eateries and shopping.
Stayed 3 nights in Jul 2024

6/10 Okay

YASUMASA

Liked: Cleanliness, amenities
the hotel is good but booking this hotel through Expedia costed me at doubled price. i recommend you should go to Agoda or other travel agent site.
Stayed 2 nights in Jan 2025

8/10 Good

RAI

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good staffs
Stayed 5 nights in Sep 2024

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Extremely close to MRT. Hotel needs tidying up
Stayed 1 night in Jun 2024

6/10 Okay

maria lourdes

Disliked: Cleanliness, property conditions & facilities, room comfort
The family room is small . Cleanliness is not great .food is ok
Stayed 3 nights in Jul 2024

4/10 Poor

Outi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aldrig igen

Rummet var för litet för två personer. Ingen plats för resväskor. Frukosten var den sämsta någonsin någonstans. Överpris även för Singapore. Ända bra var platsen nära till Raffles och Orchard Road.
Stayed 2 nights in Jan 2025

6/10 Okay

Joelyne

Disliked: Property conditions & facilities
Adequate. Old, poorly appointed .
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Shame Bencoolen

Hotel is dated, overpriced for facilities available, poor comfort, breakfast included but eat elsewhere you’ll feel better, linen needs replacing old and used , rooms small and noisy and poorly maintained
Stayed 1 night in Sep 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities
Excellent service, the concierge was very helpful. Pool was lovely Our bathroom floor constantly had water lying on it from a leak. lift was inadequate for number of guests. The breakfast was of low standard. The staff were very helpful but the food kept running out and there was a very narrow range of options.
Stayed 2 nights in Oct 2024

6/10 Okay

Gaelle

Disliked: Amenities
The location is the main asset. Easily accessible and nice neighborhood. Food courts nearby for meals. The cleanliness was average. The only amenities were soap, toothbrushes and shower caps. Though we booked for 4 we had only 3 large towels each day. No face towels. The shower was leaking but they came and fixed it when we asked. There was also a power problem with the safe.
Stayed 6 nights in Dec 2024

2/10 Terrible

joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room,bathroom not very clean,mould on windows.power kept turning off. Not what it looks like on the internet. Never stay there again
Stayed 1 night in May 2024

4/10 Poor

Dinesh Wijitha Kumara

Liked: Cleanliness
Improve on Staff to be Friendly with cuatomers
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Give Bencoolen a miss

upgrades required
Stayed 5 nights in Sep 2023

6/10 Okay

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thje offered internet access in UNENCRYPTED, the unsecurest kinbf of internet access possible! Securing it via a password entered on a webpage, does not make it secure! The window isn't openable, but in the evening one hears bordering rooftop bars. If one is a light sleeper, he should have ear plugs.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied with mini staycation

The kettle in our room was rusty, and the staff changed it immediately. Fast response! The staff also arrange for the maintenance department to adjust the air-conditioning in our room. Furnishings were a bit old but clean, no bugs no insects nothing. Buffet breakfast wasn't a lot of choice, but still not too bad. Location is good and convenient. Overall I am satisfied with my mini staycation and will not hesitate to choose this hotel again.
Orchard lightnings
Swimming pool + outdoor dining area
Swimming pool
Stayed 1 night in Dec 2022

4/10 Poor

MARILOU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to MRT but still I won't stay at this hotel . Carpet on the hallways so filthy . It smells and has stains . Food for breakfast is terrible . For our 5 Nights of stay, food is bland and the menu is the same . Had breakfast at 8:30 and by that time food is gone. They don't replenish the trays. Room gets warm in the early morning.
Stayed 4 nights in Dec 2023

10/10 Excellent

Siew Mooi

Liked: Cleanliness, staff & service, room comfort

The best I can give is good at best.

The room in the picture isn't the room we stayed in, we had a King Size Bed. For two nights it's smelled as someone was smoking near us, no smoke detectors installed, only fire protection. Room was in need of repair, see attached photo. Airport Shuttle service is having the Hotel call for Taxi service, misleading information. Breakfast, better off not taking advantage of the Hotel offer.
Stayed 4 nights in Jan 2023