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Hotel Bencoolen @ Bencoolen Street

3.0 star property
Travelers can unwind by the outdoor pool or find relaxation in the spa tub before venturing out to experience Marina Bay Sands Skypark's panoramic views

Choose dates to view prices

Just steps from Bugis Street Shopping District, Hotel Bencoolen @ Bencoolen Street offers a peaceful retreat. Enjoy the outdoor pool with sun loungers, spa tub, and gym. Convenient dry cleaning, luggage storage, and concierge services are available.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €126
includes taxes & fees
24 May - 25 May

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About this property

Hotel Bencoolen @ Bencoolen Street

  • Hotel near Bugis Street Shopping District
  • Close to Mustafa Centre and Orchard Road, Hotel Bencoolen @ Bencoolen Street provides dry cleaning/laundry services, a bar and a gym. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at LOBBY CAFÉ, the on-site restaurant. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Concierge services, a front desk safe and smoke-free property
    • Tour/ticket information, luggage storage and a lift
  • Room features
  • All 84 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with hydromassage showers and baths or showers
    • Electric kettles, daily housekeeping and electrical adapters/chargers

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  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Hotel Bencoolen @ Bencoolen Street have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Bencoolen @ Bencoolen Street ?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Bencoolen @ Bencoolen Street on 24 May 2026 start from €126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Bencoolen @ Bencoolen Street ?

Self-parking is free at this property.

What time is check-in at Hotel Bencoolen @ Bencoolen Street ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Bencoolen @ Bencoolen Street ?

Checkout is at noon.

Where is Hotel Bencoolen @ Bencoolen Street located?

Located in Rochor, this hotel is within a 5-minute walk of Singapore Management University and Bugis Street Shopping District. Orchard Road and Mustafa Centre are also within 1 mile (2 km). Bencoolen Station and Bras Basah Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

6.8

Cleanliness

7.6

Location

7.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 96 out of 739 reviews
Rating 8 - Good. 272 out of 739 reviews
Rating 6 - Okay. 230 out of 739 reviews
Rating 4 - Poor. 88 out of 739 reviews
Rating 2 - Terrible. 53 out of 739 reviews

Reviews

Verified

2/10 Terrible

Timothy

Liked: Staff & service
Disliked: Cleanliness, amenities
smelly rooms, dated, dirty, noisy aircon and not a good breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kathleen

The bed was nice. I had a bathtub which I love baths. I had to ship something. By DHL and the gentleman at the front desk was so helpful. The forms the DHL sent I had to print out and fill out and have two copies he did that for me and he also made the copies. The breakfast was really good too
Stayed 1 night in Nov 2025
Verified

8/10 Good

soegeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very convenient
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Jeffrey Gin Nai

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient with MRT station nearby. Many eateries and shopping.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Marion

Disliked: Property conditions & facilities
I thought the property needs a bit of a spruce up, there was mold on our walls. Location was great and very quiet, near mrt stations.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Mathew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location to public transport is fantastic. Swimming pool was a disappointment.
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities
Excellent service, the concierge was very helpful. Pool was lovely Our bathroom floor constantly had water lying on it from a leak. lift was inadequate for number of guests. The breakfast was of low standard. The staff were very helpful but the food kept running out and there was a very narrow range of options.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Gaelle

Disliked: Amenities
The location is the main asset. Easily accessible and nice neighborhood. Food courts nearby for meals. The cleanliness was average. The only amenities were soap, toothbrushes and shower caps. Though we booked for 4 we had only 3 large towels each day. No face towels. The shower was leaking but they came and fixed it when we asked. There was also a power problem with the safe.
Stayed 6 nights in Dec 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Shame Bencoolen

Hotel is dated, overpriced for facilities available, poor comfort, breakfast included but eat elsewhere you’ll feel better, linen needs replacing old and used , rooms small and noisy and poorly maintained
Stayed 1 night in Sep 2023
Verified

8/10 Good

Felipe de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, I could consider stay here again

I really enjoy this hotel. It was perfect for me traveling solo. Near the train and in a convenient location. Minor hiccups. The day of arrival ~9pm, my unit had a broken AC. Couldn't do much, until next morning. It got fixed by 11am, but couldn't believe how important AC is here. The room is exactly like in the pictures. Spacious. One thing the unit did not have a air extractor that can stay longer than the time you are in the shower or in the unit. There is no ability to open windows either. So, it is very noticeable the mold growing in the windows. One other thing that was uncomfortable, I am 5.1" and the bathtub in this room is insanely high! I was scared of slipping off on my way out. Other than that, pleasant stay spacious unit for two friends and with our own private bathroom.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very helpful and pleasant staff.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Katsuyuki

Disliked: Property conditions & facilities
Good location.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Van John

Liked: Cleanliness, staff & service
Its ok hotel for the price.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Kian Leong, Kelvin

Liked: Cleanliness, staff & service
Mr. Mohd is a legendary staff in this family-run hotel. Old school and reminded us of my childhood travels with the family.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

YASUMASA

Liked: Cleanliness, amenities
the hotel is good but booking this hotel through Expedia costed me at doubled price. i recommend you should go to Agoda or other travel agent site.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

RAI

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good staffs
Stayed 5 nights in Sep 2024
Verified

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Extremely close to MRT. Hotel needs tidying up
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Carol

Disliked: Cleanliness, amenities, property conditions & facilities
Close to everything. But really dirty
Stayed 6 nights in Feb 2023
Verified

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic - friendly, helpful and cheerful. It is clean and has everything one needs. The location is excellent, walkable to a lot of popular areas and stations near. Plenty of buses along the street too. Lots of campuses around so lots of cheap eating spots but plenty of upper market restaurants too with a variety of cuisines to choose from. In short, would thoroughly recommend Hotel Bencoolen.
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

NATTAKAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near subway. Large room
Verified

6/10 Okay

maria lourdes

Disliked: Cleanliness, property conditions & facilities, room comfort
The family room is small . Cleanliness is not great .food is ok
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

WAH-KWAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small ,old, saw lots of small ants on the floors,not sure what were they! Talk long time to the receptionist to change the room . He saw the insect too. Hope we do not bring back any of them home.
Stayed 1 night in May 2025
Verified

4/10 Poor

Verified traveller

Disliked: Room comfort
Would appreciate if there were some slippers.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Joelyne

Disliked: Property conditions & facilities
Adequate. Old, poorly appointed .
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Give Bencoolen a miss

upgrades required
Stayed 5 nights in Sep 2023