El Cajon Hotel Guide - Singing Hills Country Club - Willow Glen Course hotels in El Cajon, United States of America.

"I am a frequent guest at Sycuan Casino Resort, and one of the things I have always appreciated is how warmly I am greeted — by name — by the valet team, bell staff, bartenders, and even security. Normally, my visits are truly enjoyable. Unfortunately, this most recent stay was very different. The front desk service was disappointing the staff member I dealt with was rude, condescending, and unhelpful when I tried to ask a simple question. At the pool, I was unable to find a single available chair. I asked three different servers for assistance, but each one told me to just walk around and look for chairs with towels on them that might have been abandoned by other guests, and to remove the towels myself. This did not feel like the level of customer service I have come to expect from Sycuan. I truly enjoy this resort and hope this was an isolated experience, but I wanted to share this feedback in the hope that service standards can be addressed so future visits reflect the excellent hospitality I know Sycuan is capable "

"Great room and clean bed. The bar soap not the best, but shampoo is great. TV has issue. Staff very friendly and helpful during the stay."

"Found bed bugs, shower didn’t work and the photo didn’t match the property"

"The new management is absolutely terrible. The entire property is going downhill since they took over a month ago. Really sad."

"Easy process from start to finish, wonderful host 10/10 would recommend to anyone looking for a quiet place"

"I Want More Hygiene Products."

"Pool is only wading depth but we enjoyed it. I liked the waterfall into pool.We had lots of space. There is a Big table on patio to fit everyone. We had several people cooking and space for them to work. There is also a table inside. And 4 seats at kitchen counter.Outside was nice area to sit around fire pit.Everyone enjoyed whirlpool, air hocky, fooze ball. Basketball game , sauna and pool table. There is also yoga area we did not use. We had family of all ages and activities for everyone."

"Amazing home! Everything was clean and the home was exactly how it is listed on here. Host is very helpful and responsive!"

"Great stay! Clean and plenty of amenities."