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Reviews of Hotel Azúr

4 out of 5
Hotel Azúr
Erkel Ferenc utca 2/c, Siófok, Somogy

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 78 reviews" "
Rating 8 - Good. 35 out of 78 reviews" "
Rating 6 - Okay. 19 out of 78 reviews" "
Rating 4 - Poor. 4 out of 78 reviews" "
Rating 2 - Terrible. 3 out of 78 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kenneth

Stayed 1 night in Aug 2023

6/10 Okay

Michaela

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
It’s says 4 star hotel and lots of promising stuff on website, we did stay for 4 days in superior suite room. The hot tub didn’t work , AC didn’t work in second room. The sheets and mattress looks like from history, shower and sink where clogged and it smells really bad. When I ask for towels for pool at 10 am they told me maybe afternoon in the afternoon they told me tomorrow, definitely will not recommended this hotel for price at all and I will cut one star , if the price will be half from what they offering. Then it will make a sense but still cleaning is important. Otherwise food and drinks were really good 👍
Stayed 4 nights in Jul 2023

8/10 Good

Timea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ants in the room
Spa and wellness is good. View and location is lovely due to Lake Balaton. Staff was friendly and nice. However we had a much better experience 9 years ago when we stayed for a few nights. We had a few dissapointment at this time. After arrival there was a half roll of toilet roll for 3 of us. So called the reception, it still has not arrived. Hubby needed to ask 2 hours later from the cleaners. In our room (1019) there was plenty of ants everywhere, and other insects. Surfaces and switches were sticky. Bathroom has mold etc. I assume a good deep cleaning would be useful.. Far too expensive for a quality of the room. I would give maximum 2 star, definitely not 4 star. Not to mention a fridge, it did not work. Balcony has not been cleaned either. Food was avarage, we liked the dinner choise.
Stayed 4 nights in Aug 2021

8/10 Good

Németh

Stayed 2 nights in Jul 2021

10/10 Excellent

Milissa, Budapest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake view. Lovely hotel, great location in Siofok. Wish it had a few more things to do inside when you visit in the wintertime.
Stayed 3 nights in Oct 2020
Response from Katalin Tóth on 28 Oct 2020
Dear Milissa, thank you very much for your response, I hope next time you will also choose our hotel, near the Balaton. Best regards,

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Our family thoroughly enjoyed this hotel. From the location and the breakfast buffet to the huge pool, it is a great spot for families.
Stayed 5 nights in Jun 2017

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only stayed one night... way too short of a stay.
we upgraded to the premium hotel with junior suite lake view room. it was very nice, and well worth it.

8/10 Good

FRANCIS, Wrexham

Liked: Cleanliness, property conditions & facilities, room comfort
good location
Good location by the lake and a short walk in to the town. Food from the buffet is good,however most of it is cold as the autochef seems out of order.

8/10 Good

flower, hungary

Liked: Staff & service, room comfort
not very clean bathroom. fungus in bathroom, spa
Overall good. Great food and ambiance. Drain flies in the spa area, as well as some fungus.

6/10 Okay

mac, dundee

Liked: Cleanliness
decent Hotel - good location
Hotel rooms were a bit basic & the ac didn't work at all well. Check out was a bit of a marathon but food was ok. Location was near the lake.

6/10 Okay

Matt, Evesham, UK

Liked: Staff & service
Disliked: Room comfort
Nice hotel close to Lake
Nice enough hotel though room was small. Wireless internet now available in rooms so that was a positive. Overall service and hotel was good, one of the better hotels in Siofok.

8/10 Good

joskapista

Liked: Cleanliness, staff & service, room comfort
Excellent hotel, great location
It is an excellent wellness hotel in a great location. We stayed there in the winter and enjoyed the serenity and beauty of Lake Balaton, all the amenities of the wellness center (sauna, pool, fitness center, etc.) and the superb breakfast buffet which were all included in the price of the room. We also took couple of trips around the lake and visited couple of smaller cities such as Siofok, Balatonfured and Keszthely and magnificent villages such as Csopak, Tihany and Badacsony. The north shore region is famous for its wine - we can highly recommend wines by Jasdi from Csopak.

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities

8/10 Good

Norbert

Stayed 3 nights in Dec 2023

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pozitív változás
Nagyon tetszik a szálloda wellness részlege, emiatt visszatérő vendégek vagyunk. Az étteremben az ételek finomabbak, mint régen, legutóbbi tartózkodásunk alatt az összes étel nagyon ízletes volt. A szobákban tisztaságot tapasztaltunk. A recepción mindenki kedves, segítőkész.
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Stayed 10 nights in Aug 2023

6/10 Okay

Farag

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Jul 2023

6/10 Okay

Mario

Liked: Property conditions & facilities
Disliked: Staff & service
Sehr schönes Hotel . Alles bestens . Nur die Bedienung an Poolbar und beim Bowling sind eine reinste Katastrophe. Sonst alles top .
Stayed 7 nights in Jul 2023

8/10 Good

Pascal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour nous avons réservé 3 chambres dans une des 3 la literie était sale la clim manque un peu de froid
Stayed 7 nights in Jul 2023

8/10 Good

Sándor

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Attila

Liked: Room comfort
Szép környezet, kedves személyzet. A szobában nincs kávé és tea bekészítés, ami ezen a szinten, ezen az áron már elvárható. A fürdőköpeny külön kupon ellenében vehető át ami kissé megalázó, mert lopást feltételez, akárcsak a vállfák speciális, "lopásmentes" típusa. Az étkezés bőséges, de inkább a mennyiségre koncentrál, nem a minőségre. A leves minden este hideg volt, a pékáru asztalán elég sok hangya mozgott. A wellness teljesen rendben volt.
Stayed 2 nights in Apr 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Schöne Hotelanlage
Schöne Hotelanlage und auch Zimmer, etwas in die Jahre gekommen aber doch noch guter Zustand. Das Personal könnte etwas freundlicher Auftreten. Vorallem wollten sie beim Essen immer sofort die Teller etc. wegräumen, so fühlt man sich dann leider etwas gestresst. Zudem finde ich die Preise für Getränke beim Abendessen etwas hoch.
Stayed 3 nights in Dec 2022

6/10 Okay

Károlyné

Stayed 2 nights in Oct 2022

8/10 Good

Hedwig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die schlechten Bewertungen sind keineswegs gerechtfertigt, Sauberkeit der Zimmer nichts zu beandstanden,Essen nichts zu bemängeln,es war abwechslungsreich und gut,manchmal hätte es wärmer sein können,andere Länder andere Sitten,Personal freundlich.Wir waren sehr zufrieden
Stayed 2 nights in Sep 2022

8/10 Good

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service
Komme mal wieder.
Stayed 12 nights in Aug 2022

8/10 Good

Diána

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Allan

Stayed 2 nights in Jul 2022

8/10 Good

Károlyné

Travelled with group
Liked: Property conditions & facilities, room comfort
Füst mentesen jobb lenne...
Dohányzás a strandon és medence környékén teljesen megengedi a létesítmény, ez igen zavaró azoknak akik nem dohányosok és pihenni szeretnének a szabad "tiszta" dohányfüst mentes helyen...
Stayed 3 nights in Jun 2022

6/10 Okay

Zsolt

Travelled with family
Liked: Cleanliness, room comfort
Kissé csalódás
Húsvétra volt foglalásunk két háromágyas Superior szobára. A szobákat nem rakták egymás mellé. Az egyik szoba valóban gyönyörű Superior háromágyas szoba volt kanapéval, modern berendezéssel (sajnos a fürdőben a radiátor nem működött), a másik valószínűleg egy kétágyas szoba pótággyal, ami eléggé le volt lakva. Ebben a szobában zavaró hőség volt, légkondi nem működött. A wellness nagyon szép, melegvízű minden medence sok élményelemmel. Viszont a szaunáknál legnagyobb szauna egyáltalán nem működött. A vizet nem mindig töltötték fel. Első és második nap a pihenő terasz zárva volt. Az úszómester a padlót nem víztelenítette, délután több gyerek is elcsúszott, és megütötte magát. Nem mindig jutott szauna lepedő. A vacsoránál 20.00 óra után nem igazán töltötték fel a pultot (pl. sütemények). Pozitívum, hogy a gyerekek kaptak palacsinta kupont és lehetett lángost venni.
Stayed 3 nights in Apr 2022

4/10 Poor

Tibor

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Kenyelem
A hotel szép. DE, a csaladiszoba ami ket egybenyithato reszbol allt, nagyon kenyelmetlen. Az ajtok eltorlaszoltak a bejaratot es a WC-t. A zuhanyzo tele volt hangyával. Kertunk szibavserez ami kenyelmesebb, a recepcion a holgy felarasra akarta cserelni (+30.000 HUF), mindezt ugy hogy online egy lakosztalgyt ugyanennyiert lehetett foglalni felar nelkul. Fel napot kellet varni a koltozesre. A medencek jok de az odavezeto folyosokon hideg van. Minden gyerek megfazott. Osszessegeben nem erte el 4 csillagos elvarast.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family good place & spa!
Stayed 2 nights in Oct 2021

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Silas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Meget godt sted med massere aktiviteter og badeforhold. Der bliver ikke smilt så meget fra personalet, men det er måske bare en Ungarnsk ting, når man ikke vil tale engelsk.
Stayed 3 nights in Jul 2021

2/10 Terrible

Donghyun

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
경비원의 인종차별
경비원의 인종 차별적인 태도
Stayed 1 night in Sep 2020
Response from Katalin Tóth on 2 Oct 2020
Dear Sir, We apologize for any mentioned problem. We are waiting you next time. Best regards,

6/10 Okay

Tamara

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2020
Response from Katalin Tóth on 8 Sept 2020
Tisztelt Vendégünk! Köszönjük, hogy értékelte szállodánkat! Üdvözlettel, Hotel Azúr

4/10 Poor

Verified traveller

Travelled with family
Csalódott
Nagyon kicsi es lelakott szobát kaptunk amit felár ellenében sikerült nagyobbra és hibátlanra cserélni.
Stayed 3 nights in Jul 2020
Response from Katalin Tóth on 18 Aug 2020
Tisztelt Vendégünk! Köszönjük észrevételét és sajnálattal fogadtuk, hogy csalódás érte szállodánkban. A vendégélmény fokozása érdekében nagyon fontosak számunkra Vendégeink visszajelzései és igyekszünk mindent megtenni, hogy ez a jövőben ne ismétlődjön meg. Várjuk Önöket legközelebb is szállodánkban. Tóth Katalin, Hotel Azúr értékesítés.

10/10 Excellent

István

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018

8/10 Good

Asbjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koselig hotell rett ved Balatonsjøen. Minuset her er at middagen er buffe. Men fortvil ikke de har en premium avdeling og det går Ann å oppdatere til denne. De har rom samt en rikholdig frokostbuffet og 5 retters allacart meny til middag. Så neste gang bestiller vi direkte i premiumavdelinge. Veldig bra personell som står på pinne for deg
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
schöner Seezugang und nette Poollandschaft
Der Seezugang und die Poollandschaft sind sehr schön, das Essen entspricht allerdings nicht einem 4-Sterne Hotel (Auswahl beschränkt und auch die Qualität hat mich nicht überzeugt). Vor allem der Restaurant-Bereich ist meiner Ansicht nach renovierungsbedürftig. Das Zimmer war sauber und recht nett, allerdings nicht die Dusche (Duschtüre funktionierte nicht und Fugen gehören dringend erneuert) Getränkepreise sind überteuert
Stayed 2 nights in May 2018

8/10 Good

Gábor

Liked: Cleanliness, property conditions & facilities, room comfort
Rendben volt minden, egyedül az étel nem volt olyan jó.
Stayed 3 nights in May 2018

8/10 Good

pascal, schweiz

Liked: Staff & service, property conditions & facilities, room comfort
schönes hotel direkt am see
das hotel befindet sich direkt am see und ist ca 1km von der partymeile entfernt (ca 5-10min zu fuss). es ist sehr ruhig und ein familienhotel. der aufenthalt war angenehm.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dålig mat men annars mycket bra
Stayed 4 nights in Jul 2017

6/10 Okay

Iwona

Disliked: Cleanliness, room comfort
Old rooms, dirty- exellent food and pools,good loc
Hello. I have booked Azur hotel Siofok 4 star suite- 48m2 for 4 nights in july On a arrival day we were given old smelly, small about 30m2 room with corridor toilet -with no lock, all wooden furniture whad marks' pill off wood, scraches on them ( have photos) sofa bed was uncomfortable with metal/ wood panels showing throught mattres, air condition was not working, when Maintnance person arrived-.- he showed us broken piece- but nothing was fixed, we end up having sweaty night, in the first rooom/ cortidor windows did not open- we had no air to breath in. Spider webs everywhere, dirty room.The bathroom had spa bath panels from both sides OFF THE WALL- literally off- we were scared to enter the bath in case all unit will fall down!Not sleeping well- we end up having wasted 2 days of our holidays!. I went to town to look for different hotels! Not easy task on saturday night in July! After speaking to manager - we got another room in the morning of the 16 th of July,( not suit - which wpaid for- just a room ) refurbished IN THE SIOFOK PREMIUM- much better!, on second night that was no electricity- again- no air conditioning- we end up not speeping well 2 nd night in the row! The houskeeping did not arrived and after 2 phone calls to front desk- still we had no towels/ shampoo/ made up beds!!! We paid for 4 star hotel !!! We have been charged 33 euros to be "upgraded" to refurbished room- for 300e a night you should do better. On other hand food and swimming pools-exellent!
Stayed 4 nights in Jul 2017

6/10 Okay

Jarmo

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2017

10/10 Excellent

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tökéletes kikapcsolódás
A nap vendégeként egy kategóriával magasabb szobával leptek meg bennünket, így hát az lett volna csoda, ha aszobával nem lettünk volna elégedettek.
Tisztelt Vendégünk, köszönjük szépen az értékelését, várjuk Önöket legközelebb is sok szeretettel!

6/10 Okay

Guido

Poca scelta di cibo di qualità molto bassa e caro per la qualità offerta