3/5 Okay
Cath
Travelled with family
5 Aug 2022
Not particularly welcoming on arrival - perfunctory at most.
Lesiure facility - phoned in advance of our arrival to check the steam room was now working (a previous comment stated it was out of order) and was assured everything 'is working' and no need to reserve a time slot. How disappointed we were to find the Steam room marked 'out of order'! AND the sauna was not working either.
A local gent mentioned the sauna has not been functioning properly for some time. The door did not close properly with a large gap exposed. To have both sauna and steam room out of order in the height of the season is beyond belief.
The reason we booked this property was so we could enjoy the steam room and sauna but were denied this. So disappointed.
Why mislead guests?
Stayed 1 night in Jul 2022