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Crowne Plaza Belfast, an IHG Hotel

Photo gallery for Crowne Plaza Belfast, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Indoor pool
Junior Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, iron/ironing board, free WiFi

Overview of Crowne Plaza Belfast, an IHG Hotel

Crowne Plaza Belfast, an IHG Hotel

4.0 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
117 Milltown Road, Shaw's Bridge, Belfast, Northern Ireland, BT8 7XP

Explore the area

  • Popular LocationCity of Belfast International Rose Garden6 min drive
  • Popular LocationLisburn Road7 min drive
  • Popular LocationMalone Golf Club7 min drive
  • AirportBelfast (BHD-George Best Belfast City)20 min drive

Room options

About this area

Belfast

Located in Belfast, Crowne Plaza Belfast, an IHG Hotel is in a regional park. The area's natural beauty can be seen at Lagan Valley and Redburn Country Park, while Lyric Theatre and Queens Film Theatre are cultural highlights. Boucher Road Playing Fields and Ulster Museum are also worth visiting.
Visit our Belfast travel guideOpens in a new window
Map

What's nearby

  • City of Belfast International Rose Garden - 6 min drive
  • Lisburn Road - 7 min drive
  • Malone Golf Club - 7 min drive
  • Boucher Road Playing Fields - 8 min drive
  • Belfast Botanic Gardens - 8 min drive

Getting around

  • Balmoral Station - 4 min drive
  • Belfast (BHD-George Best Belfast City) - 20 min drive

About this property

Crowne Plaza Belfast, an IHG Hotel

4-star eco-friendly hotel in a regional park
Consider a stay at Crowne Plaza Belfast, an IHG Hotel and take advantage of a terrace, a garden and a hair salon. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure. Be sure to enjoy a meal at The Green Room, the on-site restaurant. Aerobics classes are offered at the health club; the property also has an arcade/games room, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a hot tub.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), motorhome/coach/lorry parking and express check-out
  • A TV in the lobby, express check-in and tour/ticket information
  • Guest reviews speak highly of the family-friendly amenities and bar
Room features
All 153 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.50 for adults and GBP 8.25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Green Room

Things to do

  • Aerobics classes
  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: GBP 16.50 for adults and GBP 8.25 for children (approximately)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Ramada Hotel Belfast Plaza
Crowne Plaza Belfast Hotel
Belfast Ramada
Ramada Belfast
Ramada Plaza, Belfast Hotel Belfast
Ramada Plaza Belfast Hotel
Crowne Plaza Belfast
Crowne Plaza Belfast, An Ihg
Crowne Plaza Belfast an IHG Hotel
Crowne Plaza Belfast, an IHG Hotel Hotel
Crowne Plaza Belfast, an IHG Hotel Belfast
Crowne Plaza Belfast, an IHG Hotel Hotel Belfast

Crowne Plaza Belfast, an IHG Hotel Reviews

Crowne Plaza Belfast, an IHG Hotel Reviews

Overall score and ratings

4.3

Excellent

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 421 out of 856 reviews" "
" "5 - Excellent 49%
Rating 4 - Good. 310 out of 856 reviews" "
" "4 - Good 36%
Rating 3 - Okay. 78 out of 856 reviews" "
" "3 - Okay 9%
Rating 2 - Poor. 30 out of 856 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 17 out of 856 reviews" "
" "1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Diane
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Rooms are very comfortable with lovely walk in showers
Stayed 2 nights in Oct 2022

4/5 Good

David
Travelled with partner
Nice hotel lovely bedroom friendly people ideal for what was required for our trip.
Stayed 7 nights in Sep 2022

5/5 Excellent

Judy
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2022

5/5 Excellent

Dorothy
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in Aug 2022

5/5 Excellent

SEAN
Stayed 2 nights in Aug 2022

5/5 Excellent

Amitkumar
Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved I enjoyed it stay
Stayed 1 night in Aug 2022

5/5 Excellent

Giliian
Stayed 9 nights in Jul 2022

1/5 Terrible

Angela
Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Arrived to be told I had booked a double room when I booked and paid for a twin room, place is in the middle of nowhere with nothing around at least 10/15 pounds for a taxi into the city center, after receptionist couldn’t provide a twin room we were sent to the holiday inn which actually is in the city centre with no offer of payment for taxi no info given we arrived at the holiday inn and we were then asked for £100 deposit which I clearly was not happy about the attitude of the receptionist holiday inn was disgusting so bad I almost pulled her over the counter, everything was blamed on Expedia so needless to say I will NEVER use this booking website again I tried to get a hold of your help center which I was told they couldn’t find my booking!!!! FUMING!!
Stayed 3 nights in Aug 2022

5/5 Excellent

Gordon
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place clean and enjoyable
Stayed 1 night in Aug 2022

4/5 Good

Gordon
Liked: Staff & service, amenities
Staff excellent from start to finish. Could do with a touch of paint here and there. The room I was in needs the bathroom tiles re grouting. But by over all experiences was 10 out of 10
Stayed 1 night in Jul 2022