3 indoor pools, open 9:00 AM to 10:00 PM, pool loungers

Reviews of Ramada by Wyndham Sioux Falls Airport-Waterpark & Event Ctr

3 out of 5
Ramada by Wyndham Sioux Falls Airport-Waterpark & Event Ctr
1301 West Russell, I-29 and Exit 81, Sioux Falls, SD

Reviews

7.2

Good

Rating 10 - Excellent. 365 out of 1110 reviews" "
Rating 8 - Good. 283 out of 1110 reviews" "
Rating 6 - Okay. 209 out of 1110 reviews" "
Rating 4 - Poor. 124 out of 1110 reviews" "
Rating 2 - Terrible. 129 out of 1110 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I don't like that the pool is right by the rooms, and that there's no breakfast offered. I thought the arcade was fun.
Stayed 1 night in May 2024

8/10 Good

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older motel but they keep it very clean. The outside could be weeded but everything grows so fast in Sioux Falls
Stayed 1 night in May 2024
Response from Thank you on 15 May 2024
Debora thank you for the review on the cleanlyness of the hotel. We work very hard at that and its nice to know that it is showing. We also wil be working on the outside this summer. Thanks again for the great review!

2/10 Terrible

Suanne

Disliked: Amenities
Dirty
Stayed 1 night in May 2024
Response from Thank you on 9 May 2024
Suanne, not sure what you thought was dirty. We strive to keep our hotel clean and sanitized so I would be interested to know what you thought was dirty

6/10 Okay

JESSICA

Travelled with family
Rooms were great for bigger family.
Stayed 1 night in May 2024
Response from Thank you on 8 May 2024
Jessica, Im glad you and your family had fun. We hope to have you back again soon!

8/10 Good

Brooklynn

Travelled with family and small children
Liked: Cleanliness, staff & service
The pool area is nice and the rooms are decent for the price, clean and good a/c! Hot tub was our favorite part of our stay.
Stayed 2 nights in May 2024
Response from Thank you on 8 May 2024
Thank you so much and I am so glad you enjoyed your stay. We hope you come back again soon.

8/10 Good

Kimberly

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Room wasn’t ready on time. Only one working elevator. Horrible horrible rotten kids in pool with no supervision. Restaurant not open, bar not open.
Stayed 1 night in Apr 2024
Response from Thank you on 7 May 2024
We work hard to have our rooms ready by check in time but there are hiccups sometimes. I do apologize that you had to w2ait. The elevator is down due to having a brand new on installed and the restuarant/bar will be open this summer I hope you come back and stay to enjoy it!

4/10 Poor

John

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Sink and tub took several minutes to drain completely. Hall was messy and entire hotel was noisy due to construction. Coffee maker in room produced an undrinkable liquid and the lobby machine actually required a credit card for payment!
Stayed 3 nights in Apr 2024
Response from Thank you on 7 May 2024
John we have recently been working on the pipes in the hotel for this reason. We are working hard to make this building beautiful and well functioning as it should be. Please come back and stay in July and enjoy our new restaurant!

6/10 Okay

Donna

Disliked: Property conditions & facilities
Heater was great.
Stayed 2 nights in Feb 2024
Response from Thank you on 7 May 2024
Donna, Glad you enjoyed the heater. And we hope you will come back and see us soon!

10/10 Excellent

Leonard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grandsons love the pool and slide
Stayed 1 night in Apr 2024
Response from Thank you on 7 May 2024
Leonard, I am so glad that your Grandsons enjoyed the waterpark. We hope you and your family will come to stay again soon!

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Apr 2024
Response from Thank you on 23 Apr 2024
Thank you !! We hope to see you again soon

6/10 Okay

Isaac

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay, but the cost was to high for what I got. The walls in my room had stuff smeared on them some of the employees seemed unwanting to help. And was smoking in a storage room that was right next to the pool area and the door was open so smoke was just coming in. I don't think I would go out of my way to stay there again also th tub in the room seemed that it was not cleaned very well if at all and for the cost of a king suite the lighting was terrible and no breakfast so I feel that maybe the motel 6 would be a better choice
Stayed 3 nights in Apr 2024
Response from Thank you on 25 Apr 2024
We appreciate you sharing all of this with us. We are actively working with our employees and will correct what needs to be corrected. I do hope that you will come back and try us again. You may see the improvements you are looking for. Thank you again!

8/10 Good

amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed it all besides the casino and bar closed at 11 pm
Stayed 1 night in Apr 2024
Response from Thank you on 7 May 2024
Amber, I apologize for the Bar and Casino closing at 11pm. Come back and stay in July when our brand new restaurant is in place and we will be open till midenight on week days and 2am on weekends.

10/10 Excellent

Sue

Liked: Cleanliness
Disliked: Amenities
Nice place..
Stayed 1 night in Apr 2024
Response from Thank you on 25 Apr 2024
Thank you and we hope to see you again soon.

6/10 Okay

Florence, Herreid

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
The property was under remodel. The staff went above and beyond for the customers.
Stayed 1 night in Apr 2024
Response from Thank you on 25 Apr 2024
Thank you and we hope that you will come see the finish product. We would love to have you back again!

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024
Response from Thank you on 7 May 2024
Thank you Rebecca, We hope to see you again soon.

6/10 Okay

Abigail

Travelled with family
Liked: Staff & service
Okay hotel, needs updates. Our room was clean but had a broken bathroom door and other items which needed to be fixed. Staff was very friendly. Pool area needed updates as well.
Stayed 1 night in Mar 2024
Response from Thank you on 5 Apr 2024
Abigail we are continually working to improve the hotel. And we appreciate that you let us know about the things that were wrong in your room. Please come join us again this summer when the new restaurant is in place!

8/10 Good

Steven

Stayed 1 night in Apr 2024
Response from Thank you on 25 Apr 2024
Thank you! We look forward to seeing you again soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Very caring
Stayed 1 night in Mar 2024
Response from Thank you on 5 Apr 2024
We hope to see you again soon.

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2024
Response from Thank you on 7 May 2024
Jonathan we hope to see you again soon!!

6/10 Okay

Tina

Elevator broken
Stayed 2 nights in Mar 2024
Response from maintenance troubles on 1 Apr 2024
As we speak we are currently waiting on the parts to come for a brand new elevator. In the meantime we do have another that is alittle farther away, but does work.

8/10 Good

Elita

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the waterpark and having a room poolside, just wish there was a door to outside in the rooms as well.
Stayed 1 night in Mar 2024
Response from Thank you on 27 Mar 2024
I am really glad you enjoyed yourself at Ramada Waterpark. Did you know that we used to have doors on the rooms that opened from outside. Back in 1995 they did a giant renovation and closed them off. I do agree though having the access to the outside would be alot easier. We have a restaurant opening in June and we sure hope you will come back and stay and enjoy some great food!!!!

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children, Travelled with partner
It was a great experience highly recommended.
Stayed 1 night in Mar 2024
Response from Thank you on 27 Mar 2024
Kayla Thank you so much for the great review and we hope to see you soon!

6/10 Okay

DALE

Restaurant was closed for repairs. Hotel sent email that the bar was still open but it was closed. Bathroom towel rack is rusted. They had frozen food to purchase but there was no microwave and they had a terrible selection. Person at check in seemed disorganized
Stayed 1 night in Mar 2024
Response from restaurant on 1 Apr 2024
We apologize for the restuarant and the Bar being closed. We are working very hard to have this fix by summer and have both opened. We do also have a microwave in the gift shop right by the frozen breakfast food we had to offer. We hope you will come back this summer and try our new restaurant.!!

6/10 Okay

Jamie

Disliked: Staff & service, property conditions & facilities
The bar was not open when it was supposed to be housekeeping did not clean our room when requested three times.
Stayed 2 nights in Mar 2024
Response from Thank you on 5 Apr 2024
Jamie on days when it is slow we do close the bar early, I am sorry. Also I am not sure why when you asked for service none were given!? I will definitely be checking into this and rectifying the problem. I do hope that you will come back and see us once the restaurant is open!

10/10 Excellent

Sharon, Mission

Stayed 1 night in Mar 2024
Response from Thank you on 25 Apr 2024
Thank you and we hope to see you again soon!

10/10 Excellent

Maryann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family weekend!
Stayed 2 nights in Mar 2024
Response from Thank you on 29 Mar 2024
Thank you Maryann, we hope to see you again soon!

4/10 Poor

misty

Travelled with family and small children
Disliked: Staff & service, amenities
the pool was great and the kids enjoyed it. but no breakfast and said you can door dash....? what hell no we packed up and left at 8AM. next time i will make sure there is breakfast before i book a room. and $2.50 for a 6 ounce cup of coffee.
Stayed 1 night in Mar 2024
Response from Thank you on 25 Apr 2024
I'm sorry for the inconvience, please come back this summer when our restaurant will be up and running.

6/10 Okay

LeAnn

Stayed 1 night in Mar 2024
Response from Thank you on 7 May 2024
LeAnn Thank you for staying and we hope to see you again soon.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price is great for what all you get! Great stop on our vacation
Stayed 1 night in Mar 2024
Response from Thank you on 29 Mar 2024
Thank you Nicole we hope to see you again soon.

2/10 Terrible

Cody

Travelled with family
Disliked: Staff & service
We arrived 1 hour before check in with our toddler who wanted to swim. They explained the room wasn’t ready yet, which was fine, but in order to swim before check in she made us pay for a day pass while we waited which cost us an additional $42 for something that came with the room. We were told we had to pay for a day pass or wait until check in time to get our passes for the pool. Will never stay at a Ramada again.
Stayed 1 night in Mar 2024
Response from Thank you on 25 Apr 2024
Cody, I do hope that you received the money back. And we really do apologize for the customer service you were given! I hope you will come back and stay again!

8/10 Good

Mandi

Stayed 3 nights in Mar 2024
Response from Thank you on 5 Apr 2024
We hope to see you again soon

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for an off-season stay. Kids enjoyed the pool.
Stayed 1 night in Mar 2024
Response from Thank you on 12 Mar 2024
Thank you Anthony. Im glad you enjoyed your stay and hope to see you again soon

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024
Response from Thank you on 11 Mar 2024
Thank you Charles. We hope to see you again soon!

6/10 Okay

Athziry

Stayed 1 night in Mar 2024
Response from Thank you on 11 Mar 2024
Thank Athziry I hope you enjoyed yourself and we hope to see you again soon.

8/10 Good

Michael

Stayed 2 nights in Mar 2024
Response from Thank you on 29 Mar 2024
Thank you Michael we hope to see you again soon!

6/10 Okay

Amanda

Liked: Amenities
Disliked: Staff & service
Upon initial check-in, customer service was extremely rude. Later in the evening when I went to ask about breakfast options and coffee choices, another customer service person was even rooter than the first one. I will give a positive rating to the room itself and the amenities in the room. The bed was comfortable. The pillows were nice. However, as an overall stay because the customer service was extremely rude both times as well as zero options for breakfast and the coffee choices are a paid machine in the front lobby or the coffee in your room I give this hotel not a positive rating. I understand and attraction is the price and the indoor water park but the area surrounding the water park are old carpet old tables very very limited seating. The lobby area has no seating and overall the hotel is just not worth the stay.
Response from Thank you on 9 Mar 2024
We apology for the trouble you had with our Guest Services Reps. We pride outselves on the fact that we train and work with our GSR's and will continue to do so. We do however have a restaurant opening this summer that will be fabulous and would hope you come back and see a change in both!

4/10 Poor

Colter

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Great location, but wouldn't go back.
Stayed 4 nights in Feb 2024
Response from Thank you on 11 Mar 2024
Colter sorry to hear you wouldnt be back. If there is something we can do to change that please let us know.

6/10 Okay

Jayna

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Thank you on 11 Mar 2024
Thank you Jayna I hope to see you again soon!

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So kid friendly. Will definitely be back
Stayed 1 night in Feb 2024
Response from Thank you on 4 Mar 2024
Nicole I am so glad to hear your children enjoyed your stay! Please come again soon!

8/10 Good

Kourtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some lights didn’t work in the room, but my kids loved the water park!
Stayed 1 night in Feb 2024
Response from Thank you on 11 Mar 2024
Kourtney I am so gload your kids enjoyed the waterpark. We have maintenance on the property from 7am-3am so if you have any problems next stay please call the front desk and we will have someone come up and take care of that for you. Hope to see you again soon!

10/10 Excellent

DONNA

Stayed 1 night in Feb 2024
Response from Thank you on 29 Mar 2024
Thank you Donna we hope to see you again soon.

2/10 Terrible

CHANDRA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from maintenance troubles on 11 Mar 2024
Chandra if you could call expedia and get a name that you spoke with and call here and give me the name. We could get this taken care of.

6/10 Okay

Felicia

Stayed 2 nights in Feb 2024
Response from Thank you on 11 Mar 2024
Thank you Felicia. Hope to see you again soon.

8/10 Good

Lissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What I didn't like is that they don't have breakfast or eating facilities, the room didn't have a microwave either. I was with children and it was snowing, it was difficult for food. Everything else was excellent
Stayed 2 nights in Feb 2024
Response from Thank you on 9 Mar 2024
I do apologize for the inconvience of this. Please come back this summer and enjoy our new restaurant!

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Thank you on 11 Mar 2024
Thank you Jacob! I hope to see you again soon!

8/10 Good

Greg

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
With the price you pay, about time to use some funds to update furnishings…old and worn out. Nothing felt very clean.
Stayed 1 night in Feb 2024
Response from Thank you on 11 Mar 2024
Greg we are always tryinbg to improve the property even though it is older. Our housekeeping department has improved quite drastically but still has some things to improve on also. We do hope you will come back in June when the restaurant is open and see the changes then.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great! Other then the bartender was drunk and tired to charge me twice
Stayed 1 night in Feb 2024
Response from Thank you on 11 Mar 2024
Ryan I am so sorry your encountered the bartender trying to charge you 2 times. They must have made a mistake. And I apologize for that. Hope to see you again soon!

2/10 Terrible

Tonja

Disliked: Cleanliness, staff & service, property conditions & facilities
Found cockroaches in pool area and took pics and management denied them and was going to call the police if we said anything so we left and had to go get another hotel
Stayed 1 night in Feb 2024
Response from maintenance troubles on 11 Mar 2024
Tonja Im sorry you had difficulties during your stay. We do have a very strict policy about bugs anywhere in the pool or hotel. And we follow that so I am not sure who would have told you we would call the police? That doesnt sound like what we normally do. I hope to see you when the restaurant is complete!

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace of mind
It was my husband and i and my two younger kids and omg staff was amazing, it was so clean looked amazing. My kids or husband didnt want to leave. I had to have my kidney removed and knowing they were having amazing time when i was in the hospital was a peace of mind. Will definitely be back
Stayed 2 nights in Feb 2024
Response from Thank you on 15 Feb 2024
Brandi, I am so sorry to hear you were in the hospital. I sure wish you could have come and enjoyed the stay with your family. But I do know as a mother, knowing your family is happy brings joy to us. So I am really happy your family enjoyed the stay. Please come back again when you can join them. I hope for a speedy recovery for you!

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful with check-in and was a very pleasant stay.
Stayed 1 night in Feb 2024
Response from Thank you on 15 Feb 2024
Thank you Jason we hope to see you again soon.