Smyrna Hotel Guide - Hotels with Pool in Smyrna, North Carolina

"A clean room, friendly and helpful staff, comfortable room. The restaurant mgr and staff were really helpful "

"Hotel was very nice, right across the street from beach access. Room felt clean, bathroom could use some extra cleaning but overall a comfortable stay. Our a/c unit did not work very well, so the room was very muggy/warm by the end of our stay. The unit made a very loud noise when it would kick on so I think it was just a faulty one but that was our only complaint. We had a box fan that helped move air while we slept."

"Everything was wonderful, extremely clean and very courteous staff. We look forward to returning to Palm suites again."

"The room was updated and very clean! However, I strongly dislike it when the advertising for the resort doesn't state when amenities listed, aren't available. Had i known the splash pad was broken and the indoor pool, hot tub was also unavailable I would not have booked there. Also, I didn't like that you could so loudly hear tge people above us. It sounded like a heard of elephants above us. When I asked for more coffee, I was sent to find the maintenance/ housekeeping building vs it being available at the front desk where it was supposed to be. If I'm staying 3 nights I would expect coffee for three nights. I probably won't stay here again but the rooms themselves were great ."

"Great hotel right on the beach"

"Yes"

"If you like full-sized, NOT QUEEN beds, that are sagging and old and the springs make noise with every movement, this is the hotel for you. This is the only Hampton in memory with beds that remind me of bad hotels from the 80's. The beds were so bad we forfeited our 2nd night and cancelled the 3rd (thank goodness the hotel staff were able to refund us the 3rd night). This hotel is managed by a management company and they are clearly not doing maintenance. The hotel carpet is old and stained and wrinkling and the exterior needs a power wash. Hard to believe that a hotel on such a nice water view property has not been taken care of. We tried staying at all Hilton properties in order to have nice beds and amenities, but Hilton failed with several of their properties. NO MORE, going back to hotels.com and booking the best hotel in the area, not relying on Hilton, this management company is ruining the Hilton brand. When I explained how bad the beds were the staff were totally in agreement and understood that management has been very lax and are completely aware of the shortcomings."