Søndre Folgefonna

Room was decent size for a solo traveller and the bathroom was spacious. The room was clean and tidy. Having a fridge and microwave available in the room was great. Great location, shops and transport all close by. Communication with host/staff was good and they did take on my feedback as stated below. Downsides - there was no available cutlery, it was noisy at times (but I did go when it was Russ and 17th May), the bed sheets weren’t changed when they were supposed to (on the 4th day - I stayed for a week), bins weren’t emptied and only 1 pillow was provided, there is no lift so expect to carry your heavy suitcases! Although the luggage storage code was available before check in there was no code to access the building which was inconvenient (luckily someone was exiting the building as I arrived so I could wait in the lounge) Despite these inconveniences, my experience overall was good and I would stay here again.

We were unable to lock our room door from the inside. There was no phone in the room to contact the front desk. The staff was helpful but we felt the front desk was understaffed. The bed was very comfortable. The staff was very helpful with arranging transportation to the airport.

We really enjoyed this hotel. Our only complaint was the bathroom. There was no safety/grab bar to get in and out of the shower. Very uncomfortable feeling. Fantastic breakfast and evening buffet. The staff superb. Close to the Bergen city for dining and shopping.