Soda Bay Hotel Guide - Hotels with Pool in Soda Bay, Kelseyville

"Very "

"Everything was wonderful. The staff the grounds, the whole experience. It was enjoyable. A special thanks to Samara, Jade, Dan, Mikey and Tiffany for making sure are stay was a wonderful experience. Thank you."

"DO NOT STAY HERE! We were promised free breakfast when we booked it. When we arrived we asked when breakfast was and were told they have none. We then picked up a pamphlet (STACKED) on the desk and said your pamphlet says there is breakfast and the guys said it was old. We asked why they had them out in stacks, he shrugged. Given a room with a door that didn’t work. Could not get in and out easily and lock got stuck. Shower head and tub gross! This place has ZERO customer service. We asked for a small partial refund and they refused. Hotels.com called and asked for small partial refund and the hotel refused stating they were standing behind their policy of no refunds…. Too bad they do not stand behind their offer of free breakfast (false advertising) and doors that do not operate properly. NEVER stay here again. Reporting them to our credit card company for false advertising!"

"Easy parking clean place 5 stars place ."

"No pets but wonderful stores nearby and great staff "

"The tv was too complicated to use"

"This is my 4th stay here at the resorts and every time it’s been a great experience. The resort is an awesome property and the staff are great. "

"Parking was close to entrance. Room was very clean."

"Room was not very clean. Stains on curtains. They allow teenage parties that last until the middle of the night. Teenagers screaming all night. Hotel desk came up around three and asked them to quiet down. They still were pretty loud after. Not sure if I will book them again. "