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Occidental at Xcaret Destination - All Inclusive

Property class: 4

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Located near Xcaret Eco Theme Park and Playacar Golf Club, Occidental at Xcaret Destination offers a private beach, snorkeling, and body treatments. Guests choose between breakfast buffets and Italian cuisine at 10 restaurants. Families enjoy pools, mini golf, and volleyball.

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
The current price is €248
includes taxes & fees
30 Apr - 1 May

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down duvets, free minibar

Royal Suite (Level)

8.6 out of 10
Excellent
(19 reviews)
  • Garden view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

7.6 out of 10
Good
(48 reviews)
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down duvets, free minibar

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Concierge)

7.6 out of 10
Good
(64 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(426 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.2 out of 10
Good
(43 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(30 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Located in Playa del Carmen, Occidental at Xcaret Destination - All Inclusive is near theme parks and on a private beach. Xplor Theme Park and Playa del Carmen Maritime Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Take the opportunity to explore the area for water adventures such as swimming and other activities like golfing. Visit our Playa del Carmen travel guide
Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park
    Xcaret Eco Theme Park
    16 min walk - 1.4 km
  • Aerial View of Playa del Carmen Ferry Dock
    Ferry to Cozumel
    5 min drive - 2.2 km
  • Cenote Santa Cruz
    3 min walk - 0.3 km
  • Xenses Park
    17 min walk - 1.5 km
  • Xplor Theme Park
    3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    54 min drive

Restaurants

  • Occidental Vacation Club First Club Lounge at Grand Xcaret
    10 min walk
  • The Buffete
    3 min walk
  • El Xentral
    10 min walk
  • Arriba Baja
    17 min walk
  • Mercado de la Merced
    10 min walk

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, free water park access and a nightclub. With a private beach, beach massages and snorkelling, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a massage, aromatherapy or a body treatment. Be sure to enjoy a meal at any of the 11 on-site restaurants, which feature seafood and more. Enjoy the gym, as well as activities, such as volleyball, hiking/biking and archery. Stay connected with free WiFi in public areas, and guests can find other amenities, such as 2 poolside bars and a corner/local shop.
Other perks at this property include:
  • 7 outdoor pools, along with sunloungers and a lifeguard on site
  • Free self-parking
  • 2 outdoor tennis courts, babysitting (surcharge) and a gift shop
  • A reception hall, a 24-hour front desk and luggage storage
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 765 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and free infant beds

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 11 bars/lounges
  • 11 restaurants
  • 2 poolside bars
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • D' Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Free water park
  • Gym
  • Hiking/biking trails
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Shopping centre
  • Snorkelling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.31 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self-parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include mini golf, tennis, volleyball and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

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Reviews

Occidental at Xcaret Destination - All Inclusive Reviews

8.4

Very good

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 2764 out of 5262 reviews
Rating 8 - Good. 1202 out of 5262 reviews
Rating 6 - Okay. 706 out of 5262 reviews
Rating 4 - Poor. 329 out of 5262 reviews
Rating 2 - Terrible. 261 out of 5262 reviews

Reviews

Verified

10/10 Excellent

Salvador Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and environment.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, clean, and staff is very friendly
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

AUGUSTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. Beautiful Resort, friendly staff, everything was amazing!! We’ll definitely be back!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff was very friendly, my baby loved seeing all the different animals and enjoyed the beach and pool as well, they also had very good food and drinks
Adults only salt water pool
Macaws
Octopus with rice
Corn dessert
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa Amelia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly staff, great food
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lots of nature and nice beach area. Food was okay.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Vien D

Great vacation spot for kids
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was there every day making sure it was. The part I stayed in was great.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great and the swim up bar was fun.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Menu limited (buffet was only ok). Staff was wonderful. Best beach location in Playa.
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool and activities were good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

J Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet was real good pools were very clean
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Laurie

kind staff, good food, safe
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it was very good and the staff were excellent
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Julie ann

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and awesome. They work tirelessly to make your stay enjoyable.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Nancy Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitable for both children and adults! Clean, friendly staff, and the amenities including the free shows!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Aileen

Liked: Amenities, property conditions & facilities
Staff were very friendly and accomidating
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort. Fabulous staff just tbe most incredible experience
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, amenities, property conditions & facilities
The staff and rooms in the royal area were amazing
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Holly Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. Showers were all over the place either or hot or Cold
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Animals galore, monkeys, deer, etc. the staff was amazing. The food was mid.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, loved the grounds, loved the vibe!!
From the lobby above the bar
Royal, walking towards building 32
Walking to the lobby from the trolley stop
White tailed deer in Royal
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adult pool and the beach were our favourite spots aside from Xcaret! loved all of the nature and animals so much.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Fation

Liked: Cleanliness, amenities, property conditions & facilities
I visit Occidental at Xcaret every year, during February. The wildlife animals, great location for snorkeling, cleanliness’s.
Stayed 7 nights in Feb 2026