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Reviews of Settimo Cielo

3 out of 5
Settimo Cielo
Via Capo, 27, Sorrento, Campania

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 111 reviews" "
Rating 8 - Good. 55 out of 111 reviews" "
Rating 6 - Okay. 14 out of 111 reviews" "
Rating 4 - Poor. 7 out of 111 reviews" "
Rating 2 - Terrible. 1 out of 111 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The view was spectacular, everything you wanted to wish for. It was very quiet and peaceful to sleep and relax during the day. The hotel needs a lot of upgrade. Wish they had gym room.
Stayed 6 nights in May 2019

10/10 Excellent

seif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in was very good as it I came very early. Great tips and advices. Friendly and helpful people in front desk. Spacious room and very clean
Stayed 2 nights in Apr 2019

8/10 Good

SteveT, Cheshire, CT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best thing is the location, with excellent views over Sorrento. Also the staff are very helpful and booked tours through them with pick up and drop off at Hotel, which made is so convenient. Rooms Ok, not large in a family room for 4, but worked out fine. Continental breakfast good, and nice view.
Stayed 3 nights in Apr 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Very nice hotel, unusual to say the least especially on arrival where all you can see is a lift.
Stayed 4 nights in Apr 2019

10/10 Excellent

FrankandDiane, New Jersey, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality, owned and operated by wonderful family. We will be returning.
Stayed 4 nights in Oct 2018

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Property conditions & facilities
Needs an update
Location was wonderful., but needs updating. Great views but cheap ugly furniture on balcony. Breakfasts terrible.
Stayed 3 nights in Oct 2018

6/10 Okay

Siobhan

Liked: Cleanliness, staff & service
Beautiful Sorrento
Stayed 5 nights in Oct 2018

8/10 Good

AC, Seattle

Liked: Staff & service, room comfort
Reading reviews is highly recommended. In this case, I knew what to expect. The view is AMAZING! That's what you are paying for here. If you are expecting much any where else, then you'll be disappointed. I knew that the breakfast would be the same every morning. I knew the rooms were a bit run down. And I knew the towels were super thin. But at the end of the day, I just needed a place to rest when needed. I wasn't staying a long time in my room. The towels worked for me because it got the job done. So if you book this place and expect a 5 star hotel, you won't get it, but the staff are really nice. You come here for the view. Seriously, so don't complain about the place because you should know what you're getting yourself into. I enjoyed it and I would come back. The view is what won me over. Not the facilities. And the walk into town is not that bad at all. It's about 5-7 minutes, no stairs just a slight hill. I never took the bus once. Great location.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view from balcony. Great staff. Easy walk to
Stayed 3 nights in Oct 2018

8/10 Good

George, Niagara falls

Liked: Cleanliness, staff & service, room comfort
Wonderful view of tgphe harbour. The hotel is dated and I would get rid of the plastic flowers. You pay for the view. Quiet despite being on the main road.
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waking up to the view of mt Vesuvius The staff was fantastic! From the front desk, to the breakfast staff and our maid!
Stayed 6 nights in Oct 2018

4/10 Poor

daniel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
very poor acomodation. The receptionist was very n
the room was not at all a 3 stars hotel. Very old and minimun comfort. We cancelled our 3 nighg stay. We preffer to pay the one night penalty and search for another hotel near by.
Stayed 3 nights in Oct 2018

10/10 Excellent

Helene, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous view, which we enjoyed every minute on our private terrace. Very nice staff, very helpful. Good parking, important to us. Wish there were cooked food available for breakfast, such as scrambled eggs, and real croissants! Room comfortable, and that view! Every hotel should, in my opinion, provide Kleenex tissues, washcloths, and a bottle of water or two as a "welcome gift." This is not just Settimo Cielo, but we found these items lacking in many hotels along the way. This is our second stay at Settimo Cielo and we will be back! We felt welcomed and appreciated the friendliness of staff.
Stayed 2 nights in Oct 2018

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
This place was perfect...complimentary breakfast in the a.m. to start your day. Each employee was helpful and friendly.
Stayed 3 nights in Jul 2018

8/10 Good

Mike, OC Cali

Liked: Cleanliness, staff & service, room comfort
Great for adults and adults with older kids we went with our 3 and 5 year old and the walk to the town is pretty sketchy very small walkway couldn't fit a double stroller. Staff was great room was clean great views total Italian hotel. I would stay again with my lady but not with young kids due to the walk to town.
Stayed 3 nights in Aug 2018

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unbelievable view
On the advice of our travel guide, Giovanni Guidone of TopexcursionSorrento, we booked this hotel for 4 nights. Great decision and choice! Private balconies with seating and a table, overlooking the water and Mt Vesuvius. Breathtaking at night! Great pool for lounging and walking distance to great restaurants and Sorrento city center. Excellent, helpful staff too!
Stayed 4 nights in Jul 2018

8/10 Good

Adam

Liked: Cleanliness
Nice
Nice hotel just a few minutes walk from the centre
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Alan, england

Liked: Staff & service
Good views of the Bay of Naples
The hotel has a great location high on the cliffside. However the walk down to the local beach is a good 1.8Km and to the town centre about 1.5km. Rooms were basic without fridge or coffee/tea making facilities. Air conditioning was excelkent. Staff were always pleasant and helpful. Breakfast was a let down with awful coffee and only basic selection of continental fare.
Stayed 5 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Expensive, not comfortable, great view
Outstanding view, great pool and good location But the bed is terrible is not even a normal mattress. I need to go to a quiropractor because of sleeping in that bed (worse than sleeping on the floor) not exagerating The room feels like you are camping, prehistoric shower curtain with mold, and you don’t feel confortable, way too expensive for what you receive If you go with a large family could be a better value since the room has one full and two single beds (even if you don’t ask for it) It could be great with an entire renovation since the location and view is very good, but is really uncomfortable and they don’t seem to care at all, there is no love in this hotel
Stayed 2 nights in Jul 2018

10/10 Excellent

Nick, Napoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with view!
Absolutely unbelievable vista of Sorrento and the Bay....
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff, breathtaking views
The best part of this hotel without a doubt is the view from the pool area and the balcony, I could sit there all day watching the port. The hotel has a good location about 10/15 minute walk for the centre of town and about 25 minutes to the port. The staff are super friendly and always went above and beyond to help, breakfast is simple but fresh and tasty. The beds are a little hard but I slept comfortably and through the night all holiday with no problem and although the towels are a little strange they do the job of drying you and are very easy to put up with for a week. Highly recommend.
Stayed 6 nights in Jul 2018

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing! The view was beautiful, you can see Mt Vesuvio from any spot you sit at! The service was great, the staff very friendly!!!! I would definitely recommend to stay here and close to walk down the hill to get something to eat, snack on or just a drink. the views are amazing!!!
Stayed 2 nights in Jun 2018

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is really in a beautiful spot in Sorrento. Situated on the side of the cliff it's views are wonderful. The hotel itself is pretty and the staff are all so kind and helpful. I had emailed a few weeks before hand to see if I could up grade to a room with a balcony for myself and two friends but at that time there were no rooms available. When we arrived they had found us a room at no extra cost which was so kind. the rooms were very clean and the pool too. Also they have gluten free bread and snacks for breakfast and there is no charge for using the safe! unlike many hotels. It is easy to walk into town. I would definitely stay here again.
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balcony view was breathtaking!
Absolutely beautiful view from balcony. Room was comfortable though bathroom lacked storage for bathroom items, though this seemed to be the case in most Italian hotels we had stayed at. Front desk was helpful. Though 15 minutes or so from main strip, the walk was always worth it.
Stayed 4 nights in May 2018

8/10 Good

Samuel

Liked: Staff & service, room comfort
Stayed 3 nights in May 2018

8/10 Good

Erin, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities
Lowest price for the beautiful view
This is a great place to stay for budget travelers who still want that great panoramic ocean view. The view is hands down the best part though as the room was extremely simple, the bed rather uncomfortable (two twin beds pushed together and I woke up in the middle of the night to them rolling apart)
Stayed 2 nights in May 2018

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent view from the room balcony
Excellent location very close to the main centre . Superb view from the balcony
Stayed 4 nights in May 2018

6/10 Okay

H, Sutton Coldfield

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good sized room, but let down by extremely hard bed mattresses. Traffic noise in room 33 was also a problem. Breakfast was pretty basic.
Stayed 7 nights in May 2018

8/10 Good

Jane, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Position to the centre is good, Rooms have large balcony with a breathtaking view which also overlooks the pretty harbour. Staff are very friendly and helpful. Hotel and rooms are basic but clean. Mattresses are hard which is ok if you like that.
Stayed 5 nights in May 2018

10/10 Excellent

Lindy, Fort Langley, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel right above the sea!
Great location to town, about a 10 min. Walk. Great restaurants within walking distance as well as shopping. The staff are incredibly helpful. The rooms comfortable although the walls were thinking but not much you could do about that. Overall, excellent stay.
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice location and view but that is it.
It is a quaint hotel with small rooms and few staff. The balcony we had was the best part of the room and we had water and mountain views. Hotel and room décor is very outdated. We had a quadruple room and it had four beds and one tall dresser to put a few things, so no room to put your clothes at all. The towels were tablecloths cut down to towel size. The bathroom had one small shelf which wasn't very handy. Our shower was a corner in the bathroom with a odd shower curtain. Water would get on the floor etc. Not good. No pool towels provided and pool closed around 6:30pm every night so didn't have time to enjoy after a day of touring. Breakfast was ok but served same items everyday. Have to leave room key with front desk every time you leave. No iron, no safe Beds and pillows uncomfortable. I would not recommend or stay here again.
Stayed 4 nights in Aug 2017

10/10 Excellent

Jo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 3* Hotel
Stayed for two weeks in August. Air conditioning worked perfectly, very clean hotel. Staff were all friendly. Fantastic views, great pool. Very good continental breakfast, which was constantly replenished. Would happily stay here again.
Stayed 14 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and very accommodating. Good breakfast and very clean. Great bonus is the view and the pool. Did I mention the view?!
Stayed 2 nights in Aug 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorrento
A wonderful hotel - the service was impeccable and they could not have done more for us. The pool and view are the best in sorrento and get the sun all day. Would return here without a thought. Fantastic!
Stayed 10 nights in Jul 2017

10/10 Excellent

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with stunning views
Great hotel with stunning views over bay of Naples and Vesuvius. We stayed in family room for 10 days and had great time. Staff wonderful and room sizeable with great air con and shower and amazing balcony views. Swimming pool first rate with views of Vesuvius. Only slight drawback is hotel does not do evening meals or snacks which is a great shame as sometimes it would have been nice to stay in rather than walk into town. Busy road outside but no noise in hotel.Walk into town takes about 8-10 min. By far the nicest 3 star we've ever stayed in and I would definitely recommend.
Stayed 9 nights in Jul 2017

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Million dollar view!
This is beautiful place to stay! Our room overlooked the Sorrento coast...a million dollar view! Since it's up on a hillside, you are away from the crowds...which we wanted.
Stayed 3 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Views... that's about it.
The stay was ok, the Hotel could do with a facelift... but the staff are very friendly. The bed was two singles put together, which is a common thing except when they start moving away from each other in the night. Other then that the stay was ok.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

DEREK

Disliked: Staff & service, property conditions & facilities, room comfort
disappointed
Dated, old fashioned hotel, badly in need of refurbishment. Poor, 'old school' service standards. Staff lack enthusiasm, almost depressing (maybe as family owned business?). Rooms basic, breakfast limited. Very noisy from corridors & lift, noise resonates through room (as in side of cliff). Bathroom infested with ants though staff did clean. Very disappointed with stay. Nice views from balcony the only positive

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the whole bay from all the rooms
Very enjoyable, beautiful view, front desk exceptionally helpful and knowledgeable. Convenient for local buses.

6/10 Okay

Verified traveller

Liked: Staff & service
As expected
We booked this hotel at a time that there wasn't much else available. It's a 15 minute walk up hill from Sorrento to the hotel (25 If you're walking from the train station end of town). This slight inconvenience no doubt accounted for its lower price compared to similar hotels in town. The swimming pool and its view of the bay and Sorrento was stunning. Breakfast was basic fare but acceptable.

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gary, Philadelphia PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming getaway with a terrific view!
We stayed just one night at this charming B&B . It is a very pretty, clean hotel with an amazing view from or balcony. The town is just outside Positano but less expensive. Parking is offsite but cheep.

8/10 Good

miller657, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Settimo Cielo
Hotel is clean and comfortable and within walking distance of the hustle and bustle of the main piazzas. Lovely pool with great sun, good service and friendly staff.

8/10 Good

Ian, manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the rooms is amazing.
The hotel is not 5 star so don't expect 5 star accommodation. It's 5 min walk from Sorrento and has all you need for your stay. Staff very helpful and amazing views of the harbour, sea, Sorrento and Vesuvius. Can't knock the hotel apart from making a suggestion. The beds are hard so maybe the offer of a bed topper if wanted could help those who like a softer bed.

10/10 Excellent

Carrie, Indianapolis, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seventh heaven
The view from our balcony was so exceptionally gorgeous that it would have made anything that was not ok, OK. The staff, especially Fabione and the main server at breakfast (shamefully I did not get her name), were outstanding.

4/10 Poor

Stephen, Melbourne

Disliked: Property conditions & facilities
Living off its view
The view is absolutely stunning and we enjoyed eating our lunch and having a drink on our balcony. I'm afraid it goes downhill from there. The staff were a mix of very friendly through to courteous but abrupt. The interior of the hotel is very tired and could do with a good coat of paint. This would have made a big difference to the overall impression you get of the place. The breakfast was poor and not very appetising. For example, some yogurt would have been appreciated. The hotel is situated about 10 minutes walk from all the main action which is fine. Be advised that the footpath besides a busy road is extremely narrow in places (not the hotel's fault I know). The straw that broke the camel's back for us was that the sons of one of the staff were allowed to run amok in the pool area spoiling any opportunity for a relax by the pool (avoid school holidays and this probably won't be an issue). The pool should be for guests. As much as we enjoyed the view we won't be returning to this hotel in the future.