Asni Hotel Guide - Souk Hebdomadaire Ansi hotels in Asni, Morocco.

"The daily breakfast was amazing. Above all the expectations. Thank you to all the staff to do easy and better my vacay. Thank you once again."

"Special thanks to: Salma Fatima Khalid Faisal in the bar area All staff went above and beyond"

"Didn’t use pool but looks beautiful at night. Breakfast not so great. They run out of juice glasses and it took quite a while to get them out "

"Stayed in the luxury suite with dinner added in. Room was like the photos and had a massive bed. The bed was very comfortable and the shower was lovely as well. The food is nice with a variety of choices for dinner. We would pick on starter, two mains and a dessert which was included in the price. Drinks were extra. Pool sunlounger were plentiful and you had your pick. No rushing to get a lounger. Pool was freezing but adequate for a few laps and to cool down. On checking out we were offered a room to relax in as our airport pickup truck as at 5.30pm and we checked out at 11am. That was so unexpected but much appreciated. Taj Atlas is the boutique hotel you go to when you just want to relax and chill. Biggest plus for me when I go on holiday is comfortable beds and a decent shower. I would recommend Taj Atlas for a break from hectic life. It’s not everyone’s cup of tea but was perfect for us for 3 nights. Marrakesh is just over an hour away by taxi."

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."

"Leaking roof and no hot water for 4 days."

"Excellent food Great facilities and a heated main pool. Shame the water park is freezing. Very large site so difficult of You have mobility"

"My room was freezing cold. Unfortunately the radiator from 1920 didn’t work. The engineer made 4 trips with different tools at 11:00 at night but still couldn’t get it to work. I slept in my clothes. The shower was lovely but seriously flooded the bathroom with 3 inches of water. My chicken dinner at the Asian restaurant was undercooked which is a recipe for serious illness and rice was $15 extra. Not great value for your money. .the security was oppressive until I understood why and then it was much appreciated. The comped my drink but still "

"It's a good hotel however it seemed a bit old, not very modern. A lot of the facilities like pool tables, video games, etc were not working. Some of the water slides were not working or sometimes bumpy leading to some scratches on the way down. Food wise, not impressed at all. Very similar food choices everyday and vegetarians would really struggle for choices. "